We're sorry for any confusion, Stacy. We can assure you that our Whitestrips go through strict quality checks to ensure that they reach you in the best possible condition. This product is intended to arrive in a cardboard box, as it ships in its own container. We'd also be happy to share the instructions with you. For best results, we suggest you use your Professional Effects strips first. Use 1 every day, or as close to every day as you can, until the entire set of Professional Effects strips is complete. Professional Effects strips should be worn for 45 minutes. After you have finished using your Professional Effects kit, you can use 1 Supreme Bright Boost strip each month thereafter, to maintain your white smile. Supreme Bright boost strips are worn for 1 hour. We hope this is helpful, and please give us a call at (800) 395-8423 if you'd like any further assistance.

We're sorry for any confusion. We can assure you that our Whitestrips go through many quality checks to ensure they reach you in the best possible condition, and we'd like to mention that this product is intended to ship in its own container, which is why it doesn't arrive in retail packaging. As well, while instructions aren't included, you can find them on this online listing. We'd also be happy to share them with you: For best results, we suggest you use your Professional Effects strips first. Use 1 every day, or as close to every day as you can, until the entire set of Professional Effects strips is complete. Professional Effects strips should be worn for 45 minutes. After you have finished using your Professional Effects kit, you can use 1 Supreme Bright Boost strip each month thereafter, to maintain your white smile. Supreme Bright boost strips are worn for 1 hour. We hope this is helpful, and please give us a call at (800) 395-8423 if there's anything more we can assist you with.

We want you to have results from Crest Whitestrips. Please call us with your package handy at: 1(800) 395-8423.