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Customer reviews for SAMSUNG 55” Class QN85D Series 4K Neo QLED Smart TV for
SAMSUNG 55” Class QN85D Series 4K Neo QLED Smart TV
4.7 out of 5 stars
stars251 ratings249 reviews
  1. 5 stars80% (200)
  2. 4 stars13% (33)
  3. 3 stars3% (7)
  4. 2 stars3% (7)
  5. 1 star2% (4)
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Showing 21-30 of 249 reviews
Dec 20, 2025
Debart
5 out of 5 stars review

Samsung NEO QLED

[This review was collected as part of a promotion.] This is my second Samsung TV. The first one lasted fifteen years without an issue, and I hope to get good results with this one. I don't love the small remote, but the TV itself has been solid with good picture quality so far.

Review from Samsung US
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Nov 6, 2025
DeeJayKeez
5 out of 5 stars review

Absolutely best TV Ive ever owned!

[This review was collected as part of a promotion.] This tv is amazing! Crystal clear picture, super bright, and colors that pop unlike any other tv I've ever owned. Im a gamer soo the xbox, Amazon luna, and geforce now services built right into the tv are awesome. I just connect my controller to the tv and I can play all my xbox and pc games right there without a pc or console if needed.

Review from Samsung US
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Oct 20, 2025
Marynjaz
5 out of 5 stars review

Fantastic Sharp Clear Picture

[This review was collected as part of a promotion.] 85 inch screen- excellent clarity and sharp pictures. Easy to use remote- once you get used to it. Got it for my mom who had macular degeneration- much better picture and size of closed caption. Made TV enjoyable for her

Review from Samsung US
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Oct 19, 2025
Out2cycle
5 out of 5 stars review

We love Samsung

[This review was collected as part of a promotion.] We have five Samsung TVs in our house and the NEO QLED is by far our favorite. The picture is beautiful. The sound without a soundbar is excellent. It was a simple setup and integrated with our smart devices easily. We can't wait to replace the oldest Samsung with another NEO QLED!!

Review from Samsung US
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Oct 13, 2025
LuckyDucky
5 out of 5 stars review

Great TV but the mobile app for it is terrible

[This review was collected as part of a promotion.] The TV itself is awesome. We have no issues with it at all and it's one of the best TVs we've had. That said, we have little kids and inevitably the remote gets lost quite often so we have to resort to the phone app remote. Unfortunately this samsung SmartThings companion app is terrible. It's slow and requires you to redownload the remote at the most random times when all you want to do is lower the volume. So - recommend the TV but hope they fix their app.

Review from Samsung US
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Oct 13, 2025
charlieca
5 out of 5 stars review

Great 75" Smart TV

[This review was collected as part of a promotion.] I've been using the Samsung 75" Smart TV for a while now, and it's been outstanding. The picture quality is sharp, the smart features are intuitive and responsive, and I've had zero issues since purchase. It integrates perfectly with the Samsung ecosystem, making it easy to connect with other devices and services. Overall, it's a reliable, high-performing TV that delivers great value and a premium viewing experience.

Review from Samsung US
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Oct 14, 2025
CKXXXXXXXXX
2 out of 5 stars review

Disappointed

[This review was collected as part of a promotion.] Very disappointed with this television. It's my first Samsung. Have always purchased Sony televisions and wish I had this time. Skin tones are frequently blue and the sound skips in and out, in spite of the fact that I purchased a Samsung sound bar when I couldn't get my Sonos to work with the television. Do not recommend ever purchasing a Samsung television.

Review from Samsung US
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reply from Customer Service

Hello, thank you for your review and feedback. We will pass your comments along to our staff. If there is anything we can do to improve your experience, please feel free to let us know by contacting us at 1-800-SAMSUNG or via live chat on our website (http://www.samsung.com/ca/support/). Thanks again.

Nov 13, 2025
ADAPS420
5 out of 5 stars review

Stunning TV I am gdytfř to

[This review was collected as part of a promotion.] Samsung continues to be the best in class and having the best looking electronics on the market. Thank you Samsung! I wish I could try Those VR s. That just came out. I bet they are bad to the bone

Review from Samsung US
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Oct 14, 2025
Cattlerancher02
5 out of 5 stars review

Great product

[This review was collected as part of a promotion.] We have had our Samsung Smart TV a little over a year. After dropping our subscription TV service we went totally streaming. It works very well with our internet and has caused us no problems whatsoever. We would highly recommend Samsung TVs and would not hesitate purchasing another.

Review from Samsung US
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Oct 17, 2025
Memike
4 out of 5 stars review

I like my new 55 in Neo

[This review was collected as part of a promotion.] I enjoyed my TV very much the picture is great has good sound and I enjoy the Samsung free channels however the banners that come up all the time when you change channels is way Overkill after you've used the TV for a short time you don't need all those those prop banners that tell you stuff about the menu and it tells you what channel you watching three different banners and it's just annoying. I wish there was a way to shut them off you pull up the menu and a banner blocks the spot you're looking to see what's on next I just don't understand that but anyway otherwise it's a great TV I absolutely love it I just wish I could turn off some of the banners cuz it just Overkill how about send a download it has the feature where you can shut off the some of or all ofthe banners that would be great like I said otherwise no complaints whatsoever great product

Review from Samsung US
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