Skip to Main Content
Sam's Club
Sam's Club
All Departments
All Services
Customer reviews for OIF Big & Tall Mid-Back Swivel/Tilt Chair, Black for
OIF Big & Tall Mid-Back Swivel/Tilt Chair, Black
4.5 out of 5 stars
stars
253 ratings182 reviews
  1. 5 stars68% (171)
  2. 4 stars20% (51)
  3. 3 stars6% (14)
  4. 2 stars3% (8)
  5. 1 star4% (9)
Sort by |
Showing 121-130 of 182 reviews
Aug 18, 2023
Rickey
5 out of 5 stars review

Verified Purchase

Big & Tall chair

Great buy

Helpful?6QH8HTOG1YW313889912085
Jul 18, 2019
Ruby Sue
5 out of 5 stars review

Verified Purchase

So comfortable, yet supportive

Happy with my purchase!

Helpful?6QH8HTOG1YW313889912085
Jul 14, 2023
WayneMcD
2 out of 5 stars review

Factory machining is poor, chair just Okay...

Extremely Heavy getting the box inside the house. Having a work surface would greatly help in the assembly of the chair. While installing the armrest, I encountered a problem, one of the armrest threaded inserts was not properly machined. I ended up leaving one bolt out on the right armrest. Second problem, While installing the back, again there was another threaded insert that was not properly machined. I felt that was going to be an issue for safety. At that point I decided to return the chair as defective. I slept over night and knew I had the rethreading tools, so I matched the bolt with the proper thread and got the proper tap tool needed, It was a 3/8 tap for the backrest insert, so I re-taped the insert and was able to get the bolt in the hole. Okay, now I am sitting in the chair as I type this out. First thing I notice is the coaster wheels are not smooth rolling, second thing I notice after adjusting the armrest in that they king of wiggle back and forth every time you move your arms. I plan to check and see if I can swap the coaster wheels from my old chair to this new chair, they roll much better. The seat cushion is very firm as in the back cushion. I thought it would feel cooler since it is a fabric material vs. the leather type material that my old chair was made of, but that's not the case, it actually feels warm to sit in. I had a large pillow cushion that I had used in y old chair, so I put that on the new seat cushion and it feels better. I am 6'4" and weigh about 214. Proper adjustment for the legs should be at about 90 degrees, so I made that adjustment and then adjusted the armrest to the highest settings, which now has the armrest slightly lower than the bottom edge of my desk. Out of the box, the tilt was set firm, so that's the way I prefer it. I got my chair on sell with free shipping at $189.98 + Tax. For the money, I would say I got a pretty good deal, as long as the fabric holds up over time. I like that the armrest are not fabric as that is what usually gets the most wear as well as the seat cushion. My las chair lasted about three years before the seat cushion started to loose it's cushioning. Hopefully, this one will last longer...

Helpful?6QH8HTOG1YW313889912085
Apr 17, 2025
Nutz
1 out of 5 stars review

Poor Assembly

Assembly was ok UNTIL the last 4 bolts that secure the back to the seat. The nuts were not secure so I could not tighten the bolts. I have been an aircraft mechanic for over 50 years so I know how to tighten nuts and bolts. Do not waste your money or time and effort on this product. Sam"s should discontinue this item

Helpful?6QH8HTOG1YW313889912085
May 10, 2015
jinglebritches
5 out of 5 stars review

well worth the price

this is an excellent chair for anyone needing a larger chair , it could use a little more padding in the seat but i just folded a towel and it helped . it is a sturdy chair well worth the price [ plus free shipping from walmart ] i dont think you could break it if you tried , i paid twice this for another chair from a place that specializes in large size products and it broke the first month. it is pretty easy to assemble [ directions could be better ] but the pieces are very heavy-- i did put it together by myself but it would be easier to have someone help .

Review from walmart.com
Helpful?6QH8HTOG1YW313889912085
May 15, 2012
VeryBusy2Mom
4 out of 5 stars review

Heavy duty

We've only had this chair for two weeks and so far it seems sturdy. My husband is a big man and it fits the width of his back which is good. There aren't any squeaky noises coming from it yet so hopefully that is a good sign that it will hold up. Also the prices on these chairs are better here than at Staples.

Review from walmart.com
Helpful?6QH8HTOG1YW313889912085
Jul 16, 2015
GoodLuck
1 out of 5 stars review

Big and Tall Mid-Back Swivel/Tilt Chair

My back is feeling much better as every day passes but my left arm still goes numb occasionally. Thank you for asking. After further research of reviews on other websites, I've come to the conclusion that there are at least 3 styles of this chair using the same model number. It seems to be the luck of the draw as to which one you'll receive. If you're fortunate enough to receive the "Goldilocks" style, you should thank the man above (or person of your religion). If you receive the "Leans too far forward" style, you should be able to find an engineer that can place washers in strategic locations to bring the chair backwards to an upright position. If you have my luck, you'll receive the "Leans too far back (while in the upright position)" style, where I (as an engineer) could find no combination of washers, or longer bolts, to bring the back of the chair forwards to an upright position. This being because there is no gap between the seat and the back of the chair. When my lower back hits the back of the chair, my upper back is at least 2 inches away from the back of the chair. I was being bent into an "S" shape. I suppose pillows would correct the situation but one reason that I was looking for a new chair was to avoid the constant need to reposition pillows each and every time I sat down. Oh yes, you want to hear specifics about the chair. At 5 feet 10 inches, my feet were barely able to sit flat on the floor at the lowest level but even then there was some discomfort on the back of my legs, just above my knees, where they dug into the seat. I can't imagine anyone shorter than this finding the chair comfortable. At 215 pounds, I was barely able to make a dent in the seat (which is my way of saying that the seat is very hard) but the seat may soften over time. The fabric is very abrasive to bare skin. The chair is very sturdy and should be able to hold the advertised weight limit. Make sure your local Wally World is near enough to avoid return postage, if any. Good luck!

Review from walmart.com
Helpful?6QH8HTOG1YW313889912085
Sep 6, 2012
slothshops
4 out of 5 stars review

Def' heavy duty ! Smells like a new bed but comfy

9/6/12 I wanted to review this chair and stop back for an update if anything changes as we just got it last few days. **First I wanted to note for asthmatics and allergy folks it smells like a brand new regular mattress would (fire proofing Id guess). It is bothering my allergies and asthma but I'm hoping it will off gas and wear off like a mattress does. We live in a small space so this is kind of critical. If it doesn't off gas soon enough I will update this** My hubby is a big guy 6'1 and 320lbs, we needed a chair that really fit him and didn't wear out and bend metal as the regular ones did. This certainly meets those needs and seems like a great choice its very heavy duty made, the floor base is metal (heavy too) castors are plastic tho'. Was fairly easy to put together tho' you need muscle to use the allen wrench enclosed. The chair rolls nicely, quiet, sits comfortable for him (and me really im 5'5 175lb), I can actually rest my head on its back if I want (he cant). It has nice settings for the arms in and up and down or off. The tilt setting is very helpful and the lock setting for no tilt. The padding seems very plentiful, we will see how it wears. I could stand a tad more seat out the front, since the back padding pushes ya fwd a bit, but its very comfortable. I cant sit indian cross legged on it tho' even tho its big since the seat is a tad short out the front. The seat is approx 23" across by 20" deep hard to measure with the padding, the feet stick out a few inches further all the way around that. The way the feet are arranged it would be hard to tip it back when tilted which is nice. Its def' wide enough for hubby and he says he sits comfy so that's what I wanted. If you have to pick it up and move it beware its heavy, maybe 40-50lbs. At this point I would def' recc'd it for heavy duty needs :) Arrived quickly before the "it shipped" email even arrived. All in all a good bet I think with five yr warranty :)

Review from walmart.com
Helpful?6QH8HTOG1YW313889912085
Oct 21, 2021
Rich
1 out of 5 stars review

Falling apart after 1.5 years of use

Changed out wheels for the rollerblade type of wheels. That helped tremendously with being able to actually scoot forward and backward. Screws on left armrest become loose quite easily. One ended up stripping the hole while the other becomes loose again after about a week of use. The same armrest's foam has split on the side. It makes it very uncomfortable to rest your arm on it. I've tied a piece of fabric around it, which seems to help, but I feel like I shouldn't have to alter the chair after having it less than 2 years. I wouldn't recommend this chair. Go with one of the pricier chairs from a reputable company.

Review from walmart.com
Helpful?6QH8HTOG1YW313889912085
May 18, 2022
thetruthteller
4 out of 5 stars review

Good Chair but has problems

I have had this chair for several years and it is fine except for the arm pads. They are constantly spliting on the seam where they attach. They have replaced several times and the replacements do the same thing after several months. I wish they would fix this problem but they do not. This costs to much for a constant problem like this.

Review from Essendant
Helpful?6QH8HTOG1YW313889912085