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Customer reviews for SAMSUNG 65” Class Q72D Series QLED Smart TV for
SAMSUNG 65” Class Q72D Series QLED Smart TV
4.6 out of 5 stars
stars274 ratings274 reviews
  1. 5 stars77% (212)
  2. 4 stars14% (39)
  3. 3 stars4% (12)
  4. 2 stars1% (3)
  5. 1 star3% (8)

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Showing 21-30 of 274 reviews
Nov 23, 2024
Jerritv
3 out of 5 stars review

Picture quality great

[This review was collected as part of a promotion.] I only use this for tv shows on antenna and Samsung plus. The picture is great especially for special effects in movies. There are a few problems. The grid is slow to appear at times. The the show content is incorrect many times and the volume fluctuates when auto is off.

Review from Samsung US
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reply from Samsung Specialist

Jerritv, Thank you for sharing your experience with volume fluctuations. Please try the following which may help resolve this: 1. Turn off the Sound Sensor switch by using the button at the bottom of the TV, beneath the Samsung logo. With the TV on, you can push the button to the left to turn the sound sensor on or to the right to turn it off. 2. Try disabling some of the TV's intelligent functions, as these will automatically analyze and adjust your sound which may cause your volume to fluctuate. Go to Settings > All Settings > General & Privacy > Intelligent Mode Settings and select Intelligent Mode to turn off all the functions or select each option to turn it off. 3. Please also make sure your TV’s firmware is updated. You can check this by going to: Menu > Settings > Support > Software Update. I hope these tips help. If you need further assistance, please reach out to Samsung Support at 1-800-SAMSUNG, 8AM - 12AM EST, 7 days a week. Or visit us on the Samsung website and click on the ‘Support’ link for: • LiveChat • Manuals, Software, & Warranty Info ~ Samsung Specialist

Apr 3, 2025
Sabasialul
4 out of 5 stars review

Terrific TV

[This review was collected as part of a promotion.] The TV is mostly used for streaming and games and the occassional broadcast. Connecting your tv with your phone through smart things is simple and user-friendly. Screen quality is very realistic and vivid. The apps that can be downloaded are plenty and the app library is constantly being upgraded.

Review from Samsung US
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Apr 19, 2025
wintely2
5 out of 5 stars review

Great TV, no regrets. I would buy it again.

[This review was collected as part of a promotion.] We had a 14 year old Samsung TV, that finally gave up. We looked for a replacement. Of course, we would evaluate Samsung in this process. Comparing the features, size and colors, we felt that going with Samsung was, again, the best route for us. It was an easy set up (wall mounted). It is lighter than the old one. Now, after five months, we have no regrets. We would do it again, we feel we made the best decision.

Review from Samsung US
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Apr 10, 2025
JPETER
5 out of 5 stars review

This product is perfect!

[This review was collected as part of a promotion.] With this 65 QLED. I use it for gaming movies as a desktop computer screen. Even have hooked up my Galaxy s25 ultra up with it. It's smooth runs great with my wifi 6. The controller is solar power or I can hook it up to the same charger as my phone. Works seamlessly with samsung TV. Only this I've found that it is missing is an internal antenna for local channels. But you can still use and old school one and get like 40 channels over the air. Do yourself a favor and pick one up.

Review from Samsung US
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Apr 1, 2025
Grouch
5 out of 5 stars review

Extremely Impressive

[This review was collected as part of a promotion.] Extremely impressed with the overall visual performance of the TV. In my personal and professional opinion, any TV of this caliber should and will be paired with external audio devices, that being said, I will not touch on sound. You can watch this TV in any amount of light and darkness and get incredible feedback on your colors without any noticeable glare. Very rich yet without saturation.

Review from Samsung US
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Apr 17, 2025
Sylent
5 out of 5 stars review

I would like to review a terrific tv by Samsung

[This review was collected as part of a promotion.] I am A gamer when us a television also watch alot of content from s23 and love the Samsung Dex feature and it would be great to have a television such as this to try on to enjoy alll the pleasuress sure it could provide

Review from Samsung US
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Apr 5, 2025
Justhavingfun
4 out of 5 stars review

I Could Never go back to HD

[This review was collected as part of a promotion.] I love this T. V.! It was my first 4K I could never go back to HD. When there isn't a compatible version of something you wanna watch the difference is so dramatic It's pretty inconvenient and unfortunate when there isn't a 4K version.

Review from Samsung US
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Apr 20, 2025
raytech
2 out of 5 stars review

The advertising frustrates me every time I turn it

[This review was collected as part of a promotion.] The tv hardware is fine but every time that I turn it on I am upset that I bought the tv. The OS plays an advertisement during the first approx. 10 seconds EVERY time I turn it on. The remote feels like a toy. and almost requires that it is connected to wifi to operate. I had to buy a real remote online to keep me from throwing the standard remote in the trash. I had 2 older Samsung flat screen tvs that were great but this one may be my last Samsung tv.

Review from Samsung US
Helpful?0S8WA20FT3TX13889911831
reply from Samsung Specialist

raytech, Thanks for sharing your thoughts. If there's anything we can do to improve your experience, please reach Samsung Support at 1-800-SAMSUNG, 8AM - 12AM EST, 7 days a week. Or visit us on the Samsung website and click on the ‘Support’ link for: • LiveChat • Manuals, Software, & Warranty Info ~ Samsung Specialist

Apr 19, 2025
SilentWolf
5 out of 5 stars review

Samsung Ecosystem is great

[This review was collected as part of a promotion.] I've been a Samsung user for over a decade and the improvements over the years is just better than anybody else. Always has best in visuals, sound, performance, and of course the seamless easy connections between devices. Always satisfied and makes everything much easier in this life that's already hard enough.

Review from Samsung US
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Apr 19, 2025
JakeMarr
5 out of 5 stars review

Great television

[This review was collected as part of a promotion.] This television is amazing! Great picture, great sound, and when paired with the Samsung sound system I have it's the best I've ever owned! I use it for gaming and streaming movies and the quality is better than any other television I've owned. I would recommend it to anyone

Review from Samsung US
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