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Customer reviews for SAMSUNG 65” Class Q72D Series QLED Smart TV for
SAMSUNG 65” Class Q72D Series QLED Smart TV
4.6 out of 5 stars
stars274 ratings274 reviews
  1. 5 stars77% (212)
  2. 4 stars14% (39)
  3. 3 stars4% (12)
  4. 2 stars1% (3)
  5. 1 star3% (8)

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Showing 11-20 of 274 reviews
May 21, 2025
Michael
4 out of 5 stars review

Great TV at a reasonable price

[This review was collected as part of a promotion.] This is the main TV in my house. I am using it mainly to watch Cable and programs from the various streaming services to which I subscribe. I do not play games and can't rate it as a gaming screen. This TV has a great picture and decent sound. (I have not added a soundbar) The only deficiency is that there are very limited video inputs other than the HDMI inputs. It's is a problem for hooking up older surround sound receivers and DVD players that still use RCA plugs

Review from Samsung US
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May 20, 2025
BrandnewTV
5 out of 5 stars review

Awesome TV!

[This review was collected as part of a promotion.] We love our Samsung TV. Setup was easy and the picture is very clear and bright. I can actually see the hockey puck when the Knights play. Streaming works very seamlessly because of the guide. Very happy with your product so far.

Review from Samsung US
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May 20, 2025
Richard
5 out of 5 stars review

Fantastic TV

[This review was collected as part of a promotion.] TV is fast and responsive. Smart Samsung device works great with the app. Picture clarity is good for the cost. However I cannot tell the difference in resolution between this TV and higher model TVs. Good value for the money. Solid buy.

Review from Samsung US
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May 20, 2025
GreatTVPicture
5 out of 5 stars review

Great Picture

[This review was collected as part of a promotion.] The TV is used to view shows and sporting events from streaming services/apps and provides an excellent picture. Sound quality is good. The setup was mostly easy with the only issue being finding and adding the apps I wanted. Some of them were not in the menu so I had to search for them. Also, the ability to arrange the apps on the home page is not well explained, had to look up online. Otherwise, love the TV.

Review from Samsung US
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Apr 26, 2025
Murrpk
3 out of 5 stars review

Pretty good but not great

The 2012 48" Samsung we replaced had a better picture when watching HD cable channels and sports. This new TV is pretty good when watching movies and some sports in HD but the contrast, sharpness and realism of the image is not up to our expectations. Faces are often mushy and unrealistic unless they are very close up which is frustrating. Watching soccer, which we do a lot of, it is often hard to read the jersey numbers during a game and good luck being able to figure out who the player is based on facial features unless the player is zoomed in on. Our older Samsung was not like that. 4K pictures look decent but most cable TV is still standard HD. The speaker on this TV is pretty good and the TV has plenty and varied connections.

Review from Samsung US
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reply from Samsung Specialist

Murrpk, We appreciate your thoughts on the picture quality of Samsung’s Q72DD TV. If the image you’re seeing isn’t to your liking, there are several picture settings you may want to adjust. Go to Home > left direction button > Settings > All Settings > Picture > Picture Mode ...and select the mode that best fits your usage: 1. Standard: Is the default mode suitable for general viewing environments 2. Dynamic: Makes the picture brighter and clearer in bright viewing environments 3. Eco: Provided to save energy 4. Movie: Suitable for watching TV or movies in a dark room 5. Filmmaker Mode: Provides source content just as the creators intended. If the image is defined as Filmmaker Mode, it’ll automatically switch to Filmmaker Mode while watching. You can also fine-tune your picture with expert settings such as brightness, contrast, sharpness and more (All Settings > Picture > Expert Settings). For further assistance with settings adjustments, please contact Samsung Customer Support at 1-800-SAMSUNG, 8AM - 12AM EST, 7 days a week. Our LiveChat agents are also available by clicking on the ‘Support’ link on our website. ~ Samsung Specialist

May 10, 2025
Krusty1eaightyyourhouse
5 out of 5 stars review

Questioning the product at store.

[This review was collected as part of a promotion.] Then I fell in love. This TV is so remarkable with all the functions it can also repair it self. The picture quality is out of this world, and graphics when gaming OMG. Thank You Samsung you have out done yourself.

Review from Samsung US
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May 10, 2025
Samsungforlife
5 out of 5 stars review

Tv meets all my needs

[This review was collected as part of a promotion.] I use this for gaming mainly and the sheer fact that it has so many features like when I turn my tv on the xbox comes on and I'm ready to game on top of that the picture quality is better than the tv I replaced and that I spent like 600 more on. So far so good.

Review from Samsung US
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May 23, 2026
The Man
3 out of 5 stars review

1 year review

[This review was collected as part of a promotion.] The picture is ok, but the blacks are so dark that there is no picture there and if you adjust the contrast the whole picture washes out. What really bothers me is the back button takes you home not the last Channel, and when you go to a channel you have to watch multiple pop ups before you can listen and watch. One other problem is AI, I have it off, but sometimes it cuts the volume and says listening. That needs to be fixed. I have had this TV for about a year.

Review from Samsung US
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Jul 2, 2024
FDLshop
5 out of 5 stars review

Great Picture quality

[This review was collected as part of a promotion.] I love my new TV, as the remote is small and so easy to operate, plus the quality of the picture is wonderful, I feel like I am at the movie theatre. I have all Samsung appliances, and am so happy the quality of all the products.

Review from Samsung US
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Mar 27, 2025
Gizmo65
5 out of 5 stars review

This product is great

[This review was collected as part of a promotion.] This TV is so amazing first of all the picture is so clear it's like you can reach out and touch inside the TV I really love all my Samsung TV's they are clear the features are easy to deal with and football games on this 75 is so amazing I love it and I have a 65 as well and it's so clear too and when I'm streaming it's so cool.

Review from Samsung US
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