Hi Sherri,We are sorry to hear you are having trouble with your Dash Portable USB Blender. The first thing I would check is that your unit is fully charged. Second, please ensure the arrows located on the blender base and blender bottle are aligned. This is a safety feature built in - it won't blend until properly aligned. If neither resolve the issue, please contact us directly at support@bydash.com. Thanks!

Hi! We’re sorry to hear about your experience, we’d love to help! Please reach out to our Customer Support Team at support@bydash.com.

Thank you for your valuable feedback on the Dash Portable USB Blender! We are sorry to hear it stopped working. If you can reach out to us directly at support@bydash.com, we can help troubleshoot or issue a replacement. Thanks!

Hello and thank you for taking the time to provide your feedback on the Dash Portable USB Blender! We are sorry to learn you are disappointed with it. We would be happy to help you troubleshoot. Please reach out to us at support@bydash.com - we would love to learn more about what is happening and assist. Thanks!

Thank you for taking the time to give us your feedback on the Dash Portable USB Blender. We are sorry to hear you are unsatisfied. This is truly a personal single-use blender. We advise on a certain max fill amount as your drink often expands upon crushing ice and blending solid food ingredients. If you are looking for a larger capacity blender, please check out some of our other more capacious options. If you need further assistance, please reach out to us at support@bydash.com. Thanks!