We slept on the mattress for 33 nights then went to the retailer seeking a refund invoking the 90 refund policy. The mattress is too firm. Both my wife and I slept poorly and got up each morning sore. An exchange for a softer Tempurpedic was going to cost an additional $800 and that became an excessive expense on top of the high price of the original purchase. We chose not to buy it. We are both 60 and of average height and normal weight. The best thing I can say is the refund from the retailer was no hassle.

Let me give you a little background... My husband describes me as the princess and the pea.... let me tell you I'm PICKY on mattresses. In the last few years we've gone through about 4-5 different ones and I almost about gave up and felt that I would just deal with back pain the rest of my life. I was seeing chiropractor on the weekly and my hip and sciatic pain was out of control. I woke up every morning miserable and glad it was morning so i could get out of bed. BUT NOW THATS ALL CHANGED! I told my husband we had to cough up the money and buy something nice, it had to work! My friends always rave about their tempur mattresses so We bit the bullet and tried the hybrid (less of a sink in mud feeling). The first few nights as it was breaking in were a little rough, but we walked in it and left the sheets off during the day to hurry the process. After a few days I was pain free. I couldn't believe it! This mattress saved my back, and i no longer see the chrio and hobble around. Its honestly been life changing!!! I hope it can be your miracle too! Ps- got the cloud pillow and it's FABULOUS. Highly recommend.

My experience has been bad. I bought the mattress from a local mattress company. When I started to have back problems, I called the number for Tempur-Pedic that said "Need Help? Talk to a sleep Expert." They refused to help me other than to tell me to call the mattress store since I did not buy the mattress direct from Tempur-Pedic. When one spends a lot of money to buy an expensive mattress, one would want to try it out first and you can't do that by ordering it directly from the manufacturer, I would think. I think I got the run around from Tempur-Pedic. I spent a lot of money for an expensive mattress and they only were willing to talk about if there was a factory defect. A back problem was a "comfort" issue and I was told to call the mattress store. The most useful comments suggested below says to contain specific information: How this product has changed my life: I have a back problem now. I don't know if it was coincidental with the purchase of the Tempur-Pedic mattress. But despite giving a phone number to call for help, I felt that they blew me off. Things you love about it: Nothing Things you don't love about it: I spent a lot of money to get a superior mattress, and I don't know if it is contributing to my back problem or not, but Tempur-Pedic in my opinion is giving me no useful help.

This is the most comfortable bed I have ever owned. I used to have a Sleep Number, my Tempur-Adapt puts the Sleep Number to shame. From day one I have slept so sound. When I walk into my room and see my mattress I get the biggest smile just knowing its there waiting for me. It may cost more but is well worth it. No more aches and pains when I wake in the morning and sleep through the night. Thank you Tempur-pedic!!!!!

Finally convinced my better half we needed to upgrade our bed. We went with a split king with adjustable bases. Finally a bigger and better, bed. We both love it. My spouse who was hesitant about spending so much money said he would gladly do it all over again. The best nights sleep we have had in years. The adjustment period was a breeze because we already had an inferior queen memory foam bed. My spouse said she sleeps 300% better.

It has not lived up to expectations, with what we paid I expected a comfortable nights sleep but instead wake every morning with a back problem. Talked to several dealers before our purchase and for side sleepers was told which would be the best choice.

I have tried different size sheets, including sheets purchased from Tempurpedic, but none fit well. Sheets "bunch up" wherever I lay, and I prefer a nice tight smooth sheet. Have not been able to find any that accomplish this, no matter the depth size. A topper might help, but when you pay 3k for a mattress, why would you need to add a $300 topper that cannot be returned if it doesn't solve the problem?

We bought this bed because I wasn't getting any sleep due to hip pain in my pregnancy. All my pain went away the first night I slept in this bed. My husband loves it too!! Highly recommend if you have joint pain or just need a new comfortable bed. We love it!

This mattress has absolutely sucked and this company doesn't stand by their word on the 10 year warranty. The amount of money you spend on this mattress is not worth it at all!!! Their customer service absolutely sucks!!! I would not recommend them at all! I have a warranty on my mattress and they won't honor it. Just a complete waist of money!!!!

This is my first memory foam mattress. It's ok, I seem to be waking up with a sore lower back which I didn't with my pillow top. Maybe it just needs some breaking in? I do love the adjustable base... makes it so much more comfortable when reading or watching tv in bed.