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Member ratings & reviews for
iGen300s 300/600-Watt Pure Sine Wave Lithium-Ion Portable Power Station
4.4 out of 5 stars
stars
941 ratings939 reviews
  1. 5 stars71% (666)
  2. 4 stars15% (145)
  3. 3 stars4% (41)
  4. 2 stars3% (24)
  5. 1 star7% (65)
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Showing 121-130 of 939 reviews
Sep 24, 2024
Bob corley
1 out of 5 stars review

Generator that does not work

This is not my generator. I have a WGen5300cv. Bought on June 6, 2004. Woman said warranty was 30 days, my book says 1 yr parts and labor. I live in Florida bought to cover me in storms. Filled with gas with and additive filled with provided oil. It starts and runs for about a minute. Contacted service they are sending an oil switch. I am 80 years old and not able to work on this generator. Please help

Review from westinghouse.com
Helpful?56CEYCXUXX1D13888764127
reply from eComm

Hello, thank you for reaching out to us. We’re truly sorry to hear about the issues you’re experiencing with your WGen5300cv generator, especially given your need for reliable power during storms. I understand that working on the generator can be challenging, and we want to make this right for you. Please reach out to our customer support team at 1-855-944-3571 or westinghousevip@wpowereq.com, and let them know about your situation. We’ll do our best to assist you and ensure you have the support you need. Thank you for your patience, and we’re here to help. Thanks, Cam - Westinghouse

Apr 20, 2022
JBjon
5 out of 5 stars review

Perfect, works great

I bought this for camping and for possible utility outages to keep the refrigerator working at night and during the day charge the iGen1000s while using appliances with the i2500. It tried it out and worked much better than expected. I am going to get the solar panels next.

Review from westinghouse.com
Helpful?56CEYCXUXX1D13888764127
Aug 18, 2024
MeGirv
2 out of 5 stars review

Only used 1 season

I bought this last 14 months ago. Was able to use it that summer while camping. Had a power outage and brought it out to use...nothing worked. Plugged it in next day to charge, starts at 1 bar then shows full charge. Flashlight doesn't work, push AC button and fan runs for a second then shuts off and red triangle appears. Definitely not happy with this purchase and don't recommend.

Review from westinghouse.com
Helpful?56CEYCXUXX1D13888764127
reply from eComm

Hello, thank you for letting us know about this, we are genuinely sorry to hear about it. I have passed your feedback to our quality control team to ensure that we are producing the best units possible. Please contact us at 1-855-944-3571 or support@wpowereq.com and we will do our best to make things right for you. Thank you, Zach - Westinghouse

Jun 23, 2021
Wclingw2w
3 out of 5 stars review

Exceding the buy 2x

Works great on output. But charging is taking a very long time. Specifications says charging 7 to 9 hours. Charging from wallplug took me 20 hours when no power bar are showing. When 4 power bars are showing it is still not fully charged after 5 hours. Will return for replacement. Maybe the 2nd unit will charge as specified.

Review from westinghouse.com
Helpful?56CEYCXUXX1D13888764127
Nov 30, 2023
AlphaEskie
1 out of 5 stars review

First iGen300s Great but Second one is lemon

In August 2023 I purchased an iGen300s portable power station that I loved so much that I decided to purchase another one in October 2023. Unfortunately the second one does not hold power after charging and is useless. I have just opened a case number and am hoping this one will be replaced with a working one as the one purchased in August is a 5 star product.

Review from westinghouse.com
Helpful?56CEYCXUXX1D13888764127
reply from eComm

Hi, Thank you for sharing your experience, and we're genuinely sorry to hear about the issue with your second iGen300s power station. Our team is dedicated to ensuring your satisfaction, and we appreciate your patience as we work on this. Please don't hesitate to reach out to us at westinghousevip@wpowereq.com, we'd be happy to get this resolved for you as soon as possible. Thanks, Sydney, Westinghouse

Mar 19, 2024
Curtis in san rafeal
1 out of 5 stars review

Can't recommend

I have two of these setting on the floor in front of me as I write this review. Both are less than 2 months old one was defective front the get go and the one only just stopped charging last night. Because of the ordering process with in my employer they can't be returned and management as denied any reorders because of so many defensive units.

Review from westinghouse.com
Helpful?56CEYCXUXX1D13888764127
reply from eComm

Hi, We sincerely apologize for the difficulties you've encountered with your power stations. Your feedback is invaluable to us, guiding us toward areas where we can enhance our products. Rest assured, we've alerted our quality control team to address this promptly. Whenever it suits you best, please reach out to us at support@wpowereq.com or 1-855-944-3571. We're eager to resolve this matter for you. Thanks, Sydney, Westinghouse

Sep 5, 2024
Dave Plo
1 out of 5 stars review

Light use still caused issues

I was given this for Father's day, I've never over charged. I only take it with me just case I need a charge on my phone. I've never had it go lower than half a charge. Just this week I was charging it for about 20min and I noticed a burnt plastic smell. I felt under the handle and it was extremely hot right above the display. The plastic has now warped and it no longer accepts a charge. I was looking forward to getting some good use out of it and nope. It gave up even though I have babied it.

Review from westinghouse.com
Helpful?56CEYCXUXX1D13888764127
reply from eComm

Hello, thank you for letting us know about this, we are genuinely sorry to hear about it. I have passed your feedback to our quality control team to ensure that we are producing the best units possible. Please contact us at 1-855-944-3571 or support@wpowereq.com and we will do our best to make things right for you. Thank you, Zach - Westinghouse

Aug 9, 2022
ellyjo
5 out of 5 stars review

easy and quiet

I bought this generator several weeks ago. I have tested it by plugging my camper into it to run the refrigerator and it works great! I had no problems adding the oil during the setup and starting it. I only have experience with one other generator and this one is much quieter. I really love that! My 85-year-old father (who is no stranger to equipment like this) saw the generator running on the driveway and even commented on how quiet it was!) We plan to use this boondocking when the solar panels aren't getting sun and at home when the power goes out during a storm. I am very pleased with this purchase!

Review from westinghouse.com
Helpful?56CEYCXUXX1D13888764127
Apr 3, 2024
Kountry Boy
1 out of 5 stars review

Disappointed

I purchased this in Sept. 2023 and charged it with no problem to get it ready for when I would need it, although I didn't plug anything in at that time. The flashlight worked just fine so I figured it would be good to go and I boxed it back up. Five months later I tried charging it and nothing. Even the flashlight would not turn on. I've since tried continuously to charge, but no success. Any help would be greatly appreciated. I'm hoping it's a simple user error because obviously I like it, so I bought it... Westinghouse 600-Rated/1200-Peak Watt Camping/RV Power Station 600-Watt Portable Power Station

Review from westinghouse.com
Helpful?56CEYCXUXX1D13888764127
reply from eComm

Hi, We're deeply sorry to hear about the experience you've had with your power station. Thank you for taking the time to let us know. At your earliest convenience, please reach out to us at support@wpowereq.com or 1-855-944-3571 and we'd be happy to get to the bottom of this for you. Thanks, Sydney, Westinghouse

Mar 19, 2024
Kcbraganza
1 out of 5 stars review

Not working

Bought this last January 15. Charged once, but didn't use. Then brought it out today to check and charge it for an upcoming trip. It's not charging at all. Then the flashlight wouldn't work and the outlets. After a series of plug, unplug to try it to charge, it would charge for about a minute and the battery meter would show that it's fully charged. When trying to use the outlets, there is a red triangle showing on the screen then it would shut off.

Review from westinghouse.com
Helpful?56CEYCXUXX1D13888764127
reply from eComm

Hi Karen, thank you for your review, we are genuinely sorry to hear about your experience and would like to make it up to you. Please contact us at 1-855-944-3571 or support@wpowereq.com and we will do our best to make things right for you. Thank you, Zach - Westinghouse