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Customer reviews for Serta SleepTrue 13" Medium Hybrid Mattress for
Serta SleepTrue 13" Medium Hybrid Mattress
4.2 out of 5 stars
stars598 ratings262 reviews
  1. 5 stars63% (377)
  2. 4 stars16% (96)
  3. 3 stars6% (35)
  4. 2 stars4% (25)
  5. 1 star11% (65)
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Showing 151-160 of 262 reviews
Jan 3, 2022
Peter H
5 out of 5 stars review

Verified Purchase

Simple, easy and comfortable

Came quickly and was very easy to set up and was ready to use immediately.

Helpful?1C6YP72NOOYH13888664019
Dec 4, 2023
Xboy
5 out of 5 stars review

Verified Purchase

Mattress

Excellent bed for guest room

Helpful?1C6YP72NOOYH13888664019
Mar 30, 2021
Dee
5 out of 5 stars review

Verified Purchase

Hilltopper

Like the spring changing from solid foam

Helpful?1C6YP72NOOYH13888664019
Nov 27, 2023
LWI
3 out of 5 stars review

Verified Purchase

Ok for the price

Not very comfy, i wake up with sore muscles but the return process is quite the hassle.

Helpful?1C6YP72NOOYH13888664019
Feb 17, 2022
P Burns
3 out of 5 stars review

Verified Purchase

I hoped for a firmer mattress that this one!!

This mattress is a little bit softer that what I consider Medium

Helpful?1C6YP72NOOYH13888664019
reply from Serta Team

Hi there, Thank you for taking the time to leave a review. We’re sorry to hear that the mattress is too soft for you. We would love to discuss other options in getting you the right comfort level. Please contact us at 1-888-240-1945. Thank you.

Feb 4, 2021
Jubalann
5 out of 5 stars review

Verified Purchase

Happy with my mattress

Mattress is on the firm side but still comfortable

Helpful?1C6YP72NOOYH13888664019
Sep 14, 2021
Jerry
5 out of 5 stars review

Verified Purchase

Nice mattress in a box

Delivered earlier than expected and is a nice mattress.

Helpful?1C6YP72NOOYH13888664019
Oct 25, 2023
Cwil
5 out of 5 stars review

Verified Purchase

I love my new bed

Best sllrp I've had in 3 years!

Helpful?1C6YP72NOOYH13888664019
Apr 18, 2021
KD
4 out of 5 stars review

Verified Purchase

Just right for my 16 yr old son

Upgraded my son's bed he outgrew. Comfy enough

Helpful?1C6YP72NOOYH13888664019
Nov 1, 2023
John
1 out of 5 stars review

Verified Purchase

Bad shipment

Never got a chance to sleep on it

Helpful?1C6YP72NOOYH13888664019
reply from Serta Team

Hi there, Sam’s Club offers a 100% member satisfaction guarantee for additional assistance with your shipment please reach out to Sam’s Club member phone number 385-256-9674. We hope this helps!