Hi AJ, Thank you for your feedback. We’re disappointed to hear that your NeverStick Ceramic Pro performance changed over time, especially after you took such great care of the set from day one. We understand how frustrating it must be to see your frying pans start sticking and leave residue despite proper use, and we truly appreciate you sharing these details with us. For further assistance and to explore the options available to you, please contact our Ninja customer support team at 1‑800‑365‑0135, available Monday to Friday from 9 a.m. to 9 p.m. ET and Saturday from 9 a.m. to 6 p.m. ET, so we can take a closer look and help make this right. Kind Regards, Ninja Kitchen

Hi there, thank you for your review and for bringing this to our attention. We’re disappointed to hear about your experience. This isn’t our usual standard, and we understand how frustrating it must be to invest in cookware that sticks badly, doesn’t brown food properly, requires excessive oil, and becomes difficult to clean despite being labeled dishwasher‑safe. We’re truly sorry that your Ninja cookware has not lived up to expectations and that it has left you feeling let down, especially after believing it would be a healthier choice for your family. Feedback like this never goes unacknowledged; instead, it helps us improve and better serve you and others in the future. While we’re unsure what led to these issues with your set, we would still welcome the opportunity to provide support, answer questions, or look into available warranty options for you. Please contact our customer service team at 1-800-365-0135, available Monday to Friday from 9 a.m. to 9 p.m. ET and Saturday from 9 a.m. to 6 p.m. ET, and we’ll do everything we can to make this right. Kind regards, Ninja Kitchen

Hello there, Thank you for sharing your feedback. We're disappointed to learn that food is sticking to your Ceramic Pro cookware set. We understand how frustrating this can be after a year of use, especially while you're preparing meals and expecting reliable performance. We'd like the opportunity to complete troubleshooting, and we encourage you to contact us at 1-800-365-0135. We're available Monday through Friday from 9:00 a.m. to 9:00 p.m. ET and Saturday from 9:00 a.m. to 6:00 p.m. ET. Kind regards, Ninja Kitchen

Hi Austin, thank you for taking the time to share your feedback with us. We’re truly disappointed to hear that your cookware has lost its nonstick performance in less than a year. That’s certainly not the experience we want for our customers. We understand how disappointing and frustrating this must be, especially when you expected durability and long‑lasting results. Your concerns are important, and we appreciate you bringing this to our attention. We’d welcome the opportunity to look into this further and make things right. When you’re ready, please reach out to our customer service team at 1‑800‑365‑0135. Our team is available Monday–Friday from 9 a.m. to 9 p.m. ET and Saturday from 9 a.m. to 6 p.m. ET, and we’ll be more than happy to assist you. Kind regards, Ninja Kitchen