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Customer reviews for Member's Mark Hotel Premier 14" Hybrid Mattress (Available in Medium, Plush, and Firm) for
Member's Mark Hotel Premier 14" Hybrid Mattress (Available in Medium, Plush, and Firm)
4.2 out of 5 stars
stars258 ratings168 reviews
  1. 5 stars68% (176)
  2. 4 stars10% (27)
  3. 3 stars6% (16)
  4. 2 stars5% (12)
  5. 1 star10% (27)

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Showing 51-60 of 168 reviews
Feb 28, 2025
13th Gen
5 out of 5 stars review

Verified Purchase

No longer skeptical of mattress in a box

My wife wanted to replace our $2,500 Stearns & Foster mattress because she sunk into her sleeping position after a few years (the mattress basically had divots in it where we slept). I didn't want to spend another $2,500 on a mattress so we compromised on our first ever mattress in a box. So far, it's been great. The only advice I'd add is medium is firmer than we expected. We're not disappointed - and we haven't tried the plush or firm - just saying our experience with the medium is that it's more like "medium-firm."

Helpful?56MNVX2X80RL13888561639
reply from Performance Sleep Products

Thank you for your detailed and honest feedback! We’re so glad to hear that your first experience with a mattress-in-a-box has been a positive one—especially after transitioning from a high-end Stearns & Foster. It’s great to know that the mattress is meeting both your comfort and budget expectations.We also appreciate your note about the firmness level. Feedback like yours helps other customers make informed decisions, and we’ll be sure to share your insight that the “medium” feels more like a “medium-firm.”If you ever have questions or need support down the line, we’re always here to help. Wishing you and your wife many restful nights ahead!

Jun 22, 2025
K Carrico
5 out of 5 stars review

Verified Purchase

Very comfy

Very comfortable mattress. I will be buying more of these soon!

Helpful?56MNVX2X80RL13888561639
reply from Member's Mark Team

Thank you so much K Carrico for the excellent rating and repeat purchase!

May 28, 2025
Gio
2 out of 5 stars review

Verified Purchase

Firmes

It said is medium but is really sof

Helpful?56MNVX2X80RL13888561639
reply from Member's Mark Team

We are sorry the medium was not firm enough for you, Gio. Please know that you are eligible for a full refund with the Member's Mark 100% Satisfaction Guarantee. You can contact Member Support at (888) 301-0332 if you need assistance.

Jun 12, 2025
Nicely made
4 out of 5 stars review

Verified Purchase

Very comfy

We needed a new mattress and after shopping around and for the price, we decided on this mattress. We are very satisfied and it was a great choice.

Helpful?56MNVX2X80RL13888561639
reply from Member's Mark Team

We're so glad you are satisfied with the mattress we appreciate your great rating and recommendation!

Dec 11, 2024
Ellen
5 out of 5 stars review

Verified Purchase

Ms.

We've had our king size mattress for about 4 weeks now. It's very comfortable for both of us. I am a 5'5" 130 lb 59 year old female and he is a 6' 240lb 62 year male. We sleep in all positions.

Helpful?56MNVX2X80RL13888561639
reply from Performance Sleep Products

Hi Ellen - We are pleased to hear that you are happy with your purchase. Thank you for your review :)

Apr 3, 2025
David
5 out of 5 stars review

Verified Purchase

Very satisfied

I have owned other high end mattresses and paid much more for them. This one is very comparable and in some aspects better than others for less money!

Helpful?56MNVX2X80RL13888561639
reply from Performance Sleep Products

Hi David, thank you so much for your feedback! We are thrilled to hear that you find our mattress comparable or even better at a better value. Thats exactly what we were aiming for when designing the mattress; premium comfort without the premium price tag.

Sep 26, 2024
Nathan
5 out of 5 stars review

Verified Purchase

Great Mattress Upgrade

We bought this mattress about 3 weeks ago to replace a memory foam mattress. The Hybrid provides a much better support system with the springs while having the same feel up top with the memory foam. It has felt better every week we have had it.

Helpful?56MNVX2X80RL13888561639
reply from Performance Sleep Products

Hi Nathan - We are pleased to hear that you are happy with your purchase. Thank you for your review :)

Dec 23, 2024
Tom
5 out of 5 stars review

Verified Purchase

Pleasantly surprised

Did not know what to expect from a mattress in a box but I am never going back to anything else. I am 250 lbs and a side sleeper. My old air mattress was hurting my hips. This new one is everything I've wanted in a mattress .

Helpful?56MNVX2X80RL13888561639
Jan 5, 2025
Margaret
5 out of 5 stars review

Verified Purchase

14" hybrid mattress Members Mark

This mattress is exactly what I wanted. It is the third mattress that I have purchased in the past 4 months. This expanded fully almost immediately. It is firm enough for two seniors (74 and 80) and easy to turn over and get out of bed I love it.

Helpful?56MNVX2X80RL13888561639
Jul 23, 2025
Lou
5 out of 5 stars review

Verified Purchase

Memory foam mattress 14”

Mattress sleeps very good. Makes back feel good in the morning.

Helpful?56MNVX2X80RL13888561639