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Customer reviews for Member's Mark Hotel Premier 14" Hybrid Mattress (Available in Medium, Plush, and Firm) for
Member's Mark Hotel Premier 14" Hybrid Mattress (Available in Medium, Plush, and Firm)
4.2 out of 5 stars
stars258 ratings168 reviews
  1. 5 stars68% (176)
  2. 4 stars10% (27)
  3. 3 stars6% (16)
  4. 2 stars5% (12)
  5. 1 star10% (27)

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Showing 41-50 of 168 reviews
May 1, 2026
Kelley
5 out of 5 stars review

Great cool mattress

Great mattress, but definitely need to find a way to get items(sheets and mattress pad) stay in place. Even in 100 degree weather it stays cool even during the day. Definitely enjoying the mattress. 👍

Incentivized Review
Helpful?56MNVX2X80RL13888561639
Jan 26, 2026
Mecca Mike
5 out of 5 stars review

Verified Purchase

Pretty happy with it so far

Was starting to experience hip pain with my old mattress. As a side sleeper I was having to change positions every hour or so. This mattress had a decent rating from Consumer Reports so I decided to give it a try. So far I'm pretty happy with it. My hip pain, though not completely gone, has subsided. I thought about getting the Plush version but the Medium version (which the store had in stock) has been just fine. I hauled it upstairs by myself but be aware this thing is heavy (100+ lbs). And if you don't like it you can return it - but you have to get it back to the store on your own (no pickup). FYI - I'm 6 ft and 195 for reference.

Helpful?56MNVX2X80RL13888561639
Jun 18, 2025
Chad
5 out of 5 stars review

Verified Purchase

Great Mattress

Hesitantly bought this bc we couldn't lay on one before purchase but great mattress. Always had plush coil mattress before but wife and I love this mattress...especially for the cost. Would definitely recommend!

Helpful?56MNVX2X80RL13888561639
reply from Member's Mark Team

We are thrilled you and your wife love our hybrid mattress, Chad! Thank you for the 5-star review and recommendation!

Apr 16, 2026
Hello Ello
5 out of 5 stars review

Comfortable sleep

I love how this mattress is shrink wrapped. It is easy to move into any room. I allowed it expand for about 48 hours. I love the quilted top and the sides are darker. The mattress is very comfortable. It was the best sleep that I had in a while.

Incentivized Review
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Aug 31, 2024
Ms D
5 out of 5 stars review

Verified Purchase

Get this mattress

This bed is a god sent from the moment I set it up and I slept in it that evening I have been able to sleep soundly. I have a few medical problems where I could not get comfortable sleep on any mattresses I was beginning to give up hope. I saw this frame and mattress in Sam’s Club and decided to give it a try. It also helped that it was on sale . when I tell you I haven’t slept as good in over three years it’s not a lie, came changer. get it today

Helpful?56MNVX2X80RL13888561639
reply from Performance Sleep Products

Hi Ms D-<br /><br />We are pleased to hear that you are happy with your purchase. Thank you for your review :)

Sep 4, 2024
Jon
5 out of 5 stars review

Verified Purchase

XL Twin Pair

We bought two of the XL Twin size to replace our King size mattress, and use them on a pair of matching adjustable bases. We’ve only had them a couple of weeks, but so far we're both happy with them! This 14" thich mattress works well with the adjustable base, though a thinner mattress might work better.

Helpful?56MNVX2X80RL13888561639
reply from Performance Sleep Products

Hi Jon -<br /><br />We are pleased to hear that you are happy with your purchase. Thank you for your review :)

Dec 6, 2024
SG
3 out of 5 stars review

Verified Purchase

Great Mattress!! Horrible FedEx Delivery!!

Ordered this mattress for my sister in San Antonio. FedEx showed it to be out for delivery for 4 days. Had to cancel the order and re-order for pick up because FedEx could never tell us where the mattress was. Sam’s really needs to rethink their delivery carriers.

Helpful?56MNVX2X80RL13888561639
reply from Performance Sleep Products

Hi SG - We are happy to hear that you are satisfied with your purchase. We appreciate your review and will communicate this shipping delay and apologize for this inconvenience.

Mar 2, 2025
Mindy
5 out of 5 stars review

Verified Purchase

Loving our new mattress

We were sceptical about a bed in a box but our sleep number got damaged so we found ourselves needing a mattress in a hurry in a Sunday so we ran to Sam’s and got this one to try until we could get a “good” one later. To our surprise, the mattress is super comfortable. We’ve had it two weeks now and we both love it. No tegrets.

Helpful?56MNVX2X80RL13888561639
reply from Performance Sleep Products

Hi Mindy, thank you for your great feedback. We are so excited that you are enjoying your new mattress, and we love it too! The product was designed to offer superior quality using high end materials for a great price. Sleep well!

Dec 8, 2024
Shannon
5 out of 5 stars review

Verified Purchase

Very pleased!

After getting 3 defective Nectar Premium mattresses in a row, I decided to give up on Nectar. I took a chance on this mattress from Sam's. I purchased a Medium and couldn't be happier with it. I would say it's actually firmer that the Nectar Premium. I have a bad back, hips and knees. I am now able to enjoy pain-free sleep!

Helpful?56MNVX2X80RL13888561639
reply from Performance Sleep Products

Hi Shannon - We are pleased to hear that you are happy with your purchase. Thank you for your review :)

Oct 20, 2025
Lee B
4 out of 5 stars review

Verified Purchase

Sciatic nerve relief

Would have rated the king size hybrid mattress a 5 star except 1) It has a "cigarettes smoke" like odor for a month or so once it is taken out of the plastic wrapping 2) The sheets easily slide off due to the mattress being compressed when laying on it. Otherwise I love it!!!

Helpful?56MNVX2X80RL13888561639