Wonderful and comfortable

Great produce. Split queen is easy to setup.

I canceled my order online, and after 2 weeks I'm not refunded yet.

This box spring frame is a miracle! I have a miniature (short) stairway. A regular queen box spring would not fit down it. Zinus, Jayanna was the answer! It arrived in a timely manner, great condition and was awesome to set up. Really sturdy, 15 minute set up from box opening to on the frame. Highly recommend! Make your life easy! As a single woman don’t rangle a queen box spring, order Zinus!

It unfolds easy but no instruction how to fold back up. I am returning because it is not exactly box springs. I bought the twin size. It just gets the mattress off the floor. I wasn't going to use it for permanent use. Just for grandchildren visits and wanted to be able to store it. It was a fail for me but I can see where it can save people money. I just need instructions how to fold it back.

Never could have imagined how wonderful my new Zenus bed box spring and bed frame are but the main thing is I sleep pardon the expression like a baby and that doesn't mean I wake up and cry a lot! Fabulous support and yet feels so soft so comfortable I can't believe I didn't know about this until a few months ago. I am so glad that I got the bed that I got my back feels great my hips my neck everything thank you so much Zinus I couldn't sleep without you. Fabulous support and yet feels so soft so comfortable. I can't believe I didn't know about Zinus until a few months ago. I am so glad that I got the bed that I got; my back feels great my hips my neck everything! Thank you so much Zinus I couldn't sleep without you!

Arrived quickly and was easy to fold out. Also, this product is cheaper (and obviously, much more convenient and sturdy) than the junk others sell at the big box mattress stores. We recently bought an Avocado King mattress and that company does not sell box springs so they recommended Zinus. Glad they did! The new mattress sat too low on our new bed but now with the steel box springs, it is perfect. Note that we originally had the box springs up-side down which is not comfortable. After a night's sleep, we woke up smarter, did the flip and now the new bed, new mattress and new box springs work in harmony.

As soon as I opened the box spring mattress I could smell a funky odor. I aired the box spring out in the garage thinking the smell had gone away. Once I brought it upstairs my 3 year old daughter was so excited for her “big bed”. I put the bed in her room and let her sleep on it. By the morning her room had the smell of a musty or moldy smell. She also had developed some type of cough within this time. I called customer service to tell them what was going on with the box spring. They had told me that unfortunately they will just have to investigate the purchase. Investigate. Like I was lying about the smell and the health of my child. I asked them to please come pick up the mattress and box spring. The customer service agent told me someone will just have to get back to me. All I wanted was a new one. Still no phone call, reply or answer. So now I have a twin bed I paid $300 for that I can’t do anything with and I have to buy something new. On top of it go the the dr for this mysterious cough my daughter now has. Overall not happy with the way sams club is going about the whole situation and I have never had a problem beforehand with them. And as a business owner we purchase all of our supplies from there. Not impressed.

Every box spring should be made like this. The old-style one-piece box springs are garbage compared to this one, especially if you have an L-shaped stair, winder, or any other spatial challenge. I just bought this for my older daugther's room, and though my younger daughter has a relatively new box spring (under a Zinus mattress) I'm even considering replacing her box spring since it's ridiculously loud (just getting in & out it squeaks something fierce). If you have any sort of curve in your layout or tight space this box spring will outperform the conventional styles we used to settle for- if you don't have these challenges, get this anyway as it will still make your life easier than dealing with the traditional behemoth.

Ours did not come with the cover on. It tore as we tried. Both the way in the picture and any possible combination. We have done many other types of furniture assembly; this one had us stumped. Called manufacturer customer service and they were no help. Almost every YouTube video we found showed the cover on it. Will see how this works once in use.