Not as expected, boxspring sitting on the floor. Did not come with a frame

This is more like a box spring rather than a “foundation”

Torn when arrived. Packaging could of been better.

I had already purchased the 13" Night Therapy Deluxe Euro Box Top Spring Mattress and needed a new Foundation. The video that showed the Night Therapy Bi-Fold Box Spring Folding Foundation-Full showed it being placed on the existing full size bed frame. When I received this bi-fold foundation, it did not fit my existing frame. I checked and found the Night Therapy Smart Base Steel Bed Framed Foundation-full, for $100 less. I now have my new bed setting on the floor because I ordered the wrong foundation. In that respect, I am not satisfied fully with this purchase. Maybe this will help someone else purchase the correct items.

Totally impressed with the design of this box springs. It is well made and an ingenious idea for the folding mechanism. The covering for the frame is soft and well made. The overall structure is strong and gives the mattress excellent support. I ordered this for a guest bedroom but will consider ordering one for my bedroom. Highly recommend. Shipping box was easy to handle.

As soon as I opened the box spring mattress I could smell a funky odor. I aired the box spring out in the garage thinking the smell had gone away. Once I brought it upstairs my 3 year old daughter was so excited for her “big bed”. I put the bed in her room and let her sleep on it. By the morning her room had the smell of a musty or moldy smell. She also had developed some type of cough within this time. I called customer service to tell them what was going on with the box spring. They had told me that unfortunately they will just have to investigate the purchase. Investigate. Like I was lying about the smell and the health of my child. I asked them to please come pick up the mattress and box spring. The customer service agent told me someone will just have to get back to me. All I wanted was a new one. Still no phone call, reply or answer. So now I have a twin bed I paid $300 for that I can’t do anything with and I have to buy something new. On top of it go the the dr for this mysterious cough my daughter now has. Overall not happy with the way sams club is going about the whole situation and I have never had a problem beforehand with them. And as a business owner we purchase all of our supplies from there. Not impressed.

Great product at a great price. I now have two of them, one in cal king and one in queen. Both are performing well. Note: When you set one of these up, make sure there is another person around to help with the unpack and the unfold. And follow the instructions!

I just received my 5 in bifold full size box spring, however I’m now realizing its 1 inch smaller on both ends than the mattress I was going to order. I am having a hard time finding a mattress the same size. Will the extra inch on my mattress look and feel right? Not sure why the dimension's are off. I would think a full size boxspring would be the same dimensions as a full size mattress?

Ours did not come with the cover on. It tore as we tried. Both the way in the picture and any possible combination. We have done many other types of furniture assembly; this one had us stumped. Called manufacturer customer service and they were no help. Almost every YouTube video we found showed the cover on it. Will see how this works once in use.

We bought our second mattress because we upgraded from a queen to a king. This time we added the box spring to our purchase and it’s one of the best decisions we’ve ever made. This mattress is comfortable, the box spring is heavy duty, and we are going to be Zinus customers for a long time. We could not be happier.