We're disappointed to hear about what happened, maggie. What you're describing certainly isn't indicative of our high quality standards, and we'd like to see how we can try to help. When you have a moment, please give us a call at 1-877-413-3736 Monday–Friday from 8am-5pm CT so that we can speak to you further about your experience. Thanks, and we look forward to hearing from you soon.

Hi Patricia, thank you for sharing your feedback with us. That's not what we want to hear, as we always want you to feel comfortable and confident when wearing our products. We do have size charts on each of our product listings, so you can compare your waist and pant size measurements to find right fit. If you need additional assistance, please give us a call at 1-877-413-3736 (Monday–Friday from 8am-5pm CST), and we're always happy to help We hope to hear from you soon!