Customer reviews for TCL 98" Class Q6 Series QLED Smart TV

Jul 17, 2025

RonRon

5 out of 5 stars review

I brought it today i love my new tcl good support team

Review from tcl.com

Helpful?

reply from Alison TCL Customer Support

Hi RonRon, We appreciate you posting your thoughtful review. We hope that your new TCL TV helps you immerse yourself in whatever content you choose to watch or play! Please enjoy your TV! Thank you, TCL Customer Support

Jun 3, 2025

William

1 out of 5 stars review

TCL 98" TV

Why has this TCL 98" TV increased $200 over the last 2 months? What happened to SAM'S guaranteed low price?

Helpful?

reply from TCL Expert

Hi William, Thank you for taking the time to provide your feedback. If you have concerns about pricing, you would want to contact the retailer's customer support. If you need assistance with the TV itself, please reach out to us at tclsocial@tcl.com with your contact information and a description of what you need help with. Someone will get back to you as soon as they can. Thank you, Sara TCL Customer Support

Dec 3, 2024

Teen

5 out of 5 stars review

You tube videos

[This review was collected as part of a promotion.] The videos on U tube kept freezing on my new tv. I called TCL Support and now it’s working. The person that helped me was very nice and patient with me. I’m glad that I called.

Review from tcl.com

Helpful?

reply from TCL Customer Support

Hello, Thank you for taking the time to provide your feedback. We're thrilled that you are enjoying your TV thus far! At TCL, we are committed to delivering premium products with world-class customer experience. Enjoy!

Dec 16, 2024

Ann

2 out of 5 stars review

Do not order online, buy in store if you want it.

I ordered this on November 21st, and was told it would be delivered on Dec 2nd. On Dec 1st I got a text message saying delivery was going to be delayed. Its now December 16th and I still don't have my TV and there are no ETA's. I've spoken with everyone at the AIT delivery company and Sam's club, no one can tell me anything. I ordered it online as I have no way to pick it up in store as its a large TV. I should have rented a Uhaul for $30.00 and picked up the TV. So, if you want this for a gift, and its a good price to you, find someone with a truck or rent something, don't wait for shipping. Oh, they did say if I wanted to cancel my order they could issue a refund 7-10 days after they received the item back, I've never received the item, so I'm not sure how that would work. Happy Holidays.

Helpful?

reply from TCL Expert

Hi Ann,Thank you for taking the time to provide your feedback. We're sorry to hear about your experience concerning the shipping and delivery of your product. For further assistance, you would want to contact the retailer’s customer support as they would be the best equipped to assist you with concerns regarding your order. Thank you, Sara TCL Customer Support

Jan 3, 2025

Fisherman

5 out of 5 stars review

Great features and set

[This review was collected as part of a promotion.] Got this Tv today and Nani gelded me set it up. He was great

Review from tcl.com

Helpful?

reply from Alison TCL Customer Support

Hi, We appreciate your thoughtful feedback. Please enjoy the great size and quality of this TV. Thank you for choosing TCL to be part of your family! Thank you, TCL Customer Support

Nov 15, 2024

kr pe

5 out of 5 stars review

great

[This review was collected as part of a promotion.] great t great support people best for money buy it for a good value.

Review from tcl.com

Helpful?

reply from TCL Customer Support

Hello, Thank you for taking the time to provide your feedback. We're thrilled that you are enjoying your TV thus far! At TCL, we are committed to delivering premium products with world-class customer experience. Enjoy!

Dec 20, 2024

Bobbypatron

5 out of 5 stars review

Great TV!

[This review was collected as part of a promotion.] Easy to use and Rona was so helpful in support this is our fourth TCL

Review from tcl.com

Helpful?

reply from TCL Customer Support

Hello, Thank you for taking the time to provide your feedback. We're thrilled that you are enjoying your TV thus far! At TCL, we are committed to delivering premium products with world-class customer experience. Enjoy!

Feb 1, 2025

Rose19

5 out of 5 stars review

Big help!

[This review was collected as part of a promotion.] Andy was a great help! Got us up and running quickly!

Review from tcl.com

Helpful?

reply from Alison TCL Customer Support

Hi Rose19, We appreciate you taking the time to provide your thoughtful feedback. We are pleased to hear that you are enjoying your TV thus far. Hopefully you are able to take your viewing experience to the next level with your new TCL TV. Enjoy! Thank you, TCL Customer Support

Nov 8, 2024

Dann

5 out of 5 stars review

Great picture.

[This review was collected as part of a promotion.] Nadine was great. She helped me navigate this whole process.

Review from tcl.com

Helpful?

reply from TCL Customer Support

Hello, Thank you for taking the time to provide your feedback. We're thrilled that you are enjoying your TV thus far! At TCL, we are committed to delivering premium products with world-class customer experience. Enjoy!

Feb 25, 2025

Raven was a pleasure!!

5 out of 5 stars review

Raven

[This review was collected as part of a promotion.] Raven was such a help. Very Patient!!! TV working and looks great!

Review from tcl.com

Helpful?

reply from Alison TCL Customer Support

Hi, We appreciate your thoughtful feedback! We are pleased to hear that you are enjoying your TV thus far. We hope you continue to have a great experience and explore more of the great features our TVs have to offer. Enjoy! Thank you, TCL Customer Support