Hi there, thanks for the review. We hate to hear that your unit isn't cooling well. We'd recommend taking a look at the bottom of page 19 of your Use and Care manual to see if those troubleshooting tips prove helpful. If you've just installed your beverage center, try letting it reach the set temperature after about 24 hours before putting anything inside of it. If it's still not cooling enough, then we'd recommend reaching out to Sam's Club to inquire about a possible exchange. Hope this is helpful for you. All the best. -Michael@Haier

We recommend adjusting the temperature control to the MAX setting to get the desired cooling temperature. If your temperature control is already at the MAX setting, we recommend taking advantage of your limited warranty.

Hi there, thanks for connecting with us to share your review. We truly appreciate you choosing this sleek beverage center for your home! We're sorry to hear that you're having some trouble with cooling and would love to offer you some guidance in this. -- A beverage center's normal temperature range is between 34°F and 46°F and may fluctuate +/- 2F. You can learn about the possible causes of too high of temperatures and find tips for improving cooling performance on page 19 of your Use and Care Manual. -- We're always happy to hear from you, so please be sure to reach back out to us if you have any additional questions. We sincerely hope that this helps! -Eliza@Haier

Hello, thank you for reaching out with your review. We’re disappointed that you were not pleased with the temperature range of your beverage center. Please know that this is not the ownership experience we strive for and apologize for any frustration or inconvenience this has caused. We have passed your comments along to our beverage center product development team for future consideration and improvement. We hope to have the opportunity to earn your trust back in the future. -Chris@Haier