Good afternoon. We are so sorry to hear that you are experiencing issues with your beverage center temperature. This is definitely not the quality that we expect, and we truly apologize. No one wants room temperature drinks! With that being said we will have an agent reach out directly via email so that we can gain a bit more details. It is truly our pleasure helping. If you don't see an email from us shortly, please make sure to check your spam or junk folder. Thank you so much for choosing Hotpoint when it comes to your kitchen's needs. We look forward to hearing from you. -Haley@Haier

Hi there, thanks for connecting with us to share your review. We truly appreciate you choosing this sleek beverage center for your home! We're sorry to hear that you're having some trouble with cooling and would love to offer you some guidance in this. -- A beverage center's normal temperature range is between 34°F and 46°F and may fluctuate +/- 2F. You can learn about the possible causes of too high of temperatures and find tips for improving cooling performance on page 19 of your Use and Care Manual. -- We're always happy to hear from you, so please be sure to reach back out to us if you have any additional questions. We sincerely hope that this helps! -Eliza@Haier