Hello there, Craig. Thank you for sharing your experience with us. We understand your inquiry regarding the difficulty in accessing standard channels on your LG 55” Class UT7550 Series 4K UHD Smart TV. We understand that while the picture is great, navigating to your preferred content can be a struggle. <br />https://www.samsclub.com/ip/lg-55-class-ut7550-aub-series-led-4k-uhd-webos-23-smart-thinq-ai-tv-55ut7550au/13887904794<br />For further assistance and any specific concerns you may have, please contact us on lgdigitalcare&#64;lg.sprinklrsupport.com. We appreciate your patience. —Renzo

Hi there, Jeff. Thank you for sharing your experience with us. We understand your inquiry regarding the setup process for your LG 55” Class UT7550 Series 4K UHD Smart TV. We understand that syncing your cable box and remote has been difficult. To help with the connection, we recommend using the Device Connector or Universal Control Settings found in the TV’s connection menu. <br />https://www.samsclub.com/ip/lg-55-class-ut7550-aub-series-led-4k-uhd-webos-23-smart-thinq-ai-tv-55ut7550au/13887904794<br />For further assistance and any specific concerns you may have, please contact us on lgdigitalcare&#64;lg.sprinklrsupport.com. We appreciate your patience. —Renzo

Hi, there. Thank you for sharing your experience with your LG TV (55UT7550AUA) model. We understand your concern about when certain apps, like the Formula 1 app, aren&#39;t working as expected, and when the TV&#39;s system feels difficult to navigate. We strive to provide top-notch products that exceed our customer&#39;s needs and expectations.<br /><br />As a first step, we recommend checking if there are any software updates available for your TV, as updates can often fix bugs or improve app compatibility. To do this, go to Settings &gt; All Settings &gt; General &gt; About This TV &gt; Check for Updates. Updating your TV might help resolve the installation issue with the Formula 1 app. For more help, visit https://www.lg.com/us/support/help-library/lg-tv-how-to-update-an-lg-smart-tv--1430510575535.<br /><br />If the issue persists, we can also suggest reinstalling the app, or checking if the app is compatible with your model in the LG Content Store.<br /><br />If you’re still having trouble, please send us a private message on social media &#64;LGUSSupport, and our team will guide you through additional steps or explore possible solutions. ^Juvy

Hi, there. Thank you for sharing your feedback with us. We understand your concern about the remote on your LG TV (55UT7550AUA) model not functioning properly after just a few months. We strive to provide reliable, high-quality products that exceed our customers&#39; needs and expectations.<br /><br />To get things back on track, why not try resetting the remote? Just take out the batteries, hold down any button for about 10 seconds, and then pop the batteries back in. Sometimes this little trick can help re-establish the connection between your remote and TV. If you need more tips, feel free to check out this link: https://www.lg.com/us/support/help-library/lg-tv-how-to-troubleshoot-your-lg-magic-remote--1427121727809.<br /><br />If that doesn’t do the trick, don’t hesitate to send us a private message on social media &#64;LGUSSupport. Our team would be more than happy to walk you through some additional troubleshooting steps or look into a replacement if necessary.<br /><br />Thanks for being patient with us! We’re here to help get your remote work going smoothly again. ^Juvy

Hi there, thank you for bringing this to our attention. We're sorry to hear that you've had inconsistent experience with our product. We take quality control very seriously, and we would like to investigate this further. Please contact us directly at 1-888-542-2623 so we can discuss your experience and find a solution. Thank you.

Hi, there. Thanks for sharing your thoughts on the LG TV (55UT7550AUA) model. It’s great to hear you’re enjoying the LG Channels and that the built‑in streaming apps are performing smoothly. This model is designed with a reliable 4K processor and optimized webOS platform, which helps deliver stable streaming without the glitches older TVs can run into. If you need further assistance, feel free to email lgdigitalcare@lg.sprinklrsupport.com. #LifesGood ❤️ LG Digital Care Team ^Juvy

Hi there Kin! Love hearing that your upgrade delivered an even bigger boost than expected. Always great when a new LG screen surprises in all the right ways. If you ever need anything in the future, @LGUSSupport is here to help. #LifesGood ❤️ -Rich

Hi, there. Thank you for taking the time to share your feedback on the LG TV (55UT7550AUA) model. We're glad to hear that you find the picture quality of the 55UT7550AUA to be a good value for the price. We understand your desire for features like a voice remote and hand wave type pointer, and we appreciate your input on this. Your comments will be shared with our product development team for future consideration. We hope that despite this, you continue to enjoy your TV and the entertainment it brings into your home. If there's anything we can do to assist you, please reach out to us on social media @LGUSSupport. ^Juvy