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Customer reviews for LG 55” Class UT7550 Series 4K UHD Smart TV for
LG 55” Class UT7550 Series 4K UHD Smart TV
4.3 out of 5 stars
stars
136 ratings73 reviews
  1. 5 stars63% (85)
  2. 4 stars18% (24)
  3. 3 stars12% (16)
  4. 2 stars2% (3)
  5. 1 star6% (8)

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Showing 21-30 of 73 reviews
Apr 7, 2025
Reviewer name: Lisa
4 out of 5 stars
4 out of 5 stars review

Verified Purchase

TV

Can't get it to automatically turn to HDMI1

Helpful?46FQ07FFTQ7213887904794
Sep 5, 2024
Reviewer name: Judy
3 out of 5 stars
3 out of 5 stars review

Verified Purchase

Mr

Moves slow and the remote is cumbersome and awkward

Helpful?46FQ07FFTQ7213887904794
Oct 19, 2024
Reviewer name: Michele
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Amazing

Excellent purchase, price and quality

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Jun 24, 2024
Reviewer name: Itlbgr8
4 out of 5 stars
4 out of 5 stars review

Verified Purchase

Nice tv

Great picture, but slow loading of channels

Helpful?46FQ07FFTQ7213887904794
Jun 11, 2025
Reviewer name: CRG
1 out of 5 stars
1 out of 5 stars review

Verified Purchase

App

It is not possible to install the Formula 1 application, I have to open it through the website, and the entire TV system is difficult to navigate.

Helpful?46FQ07FFTQ7213887904794
reply from LG Digital Customer Care

Hi, there. Thank you for sharing your experience with your LG TV (55UT7550AUA) model. We understand your concern about when certain apps, like the Formula 1 app, aren&#39;t working as expected, and when the TV&#39;s system feels difficult to navigate. We strive to provide top-notch products that exceed our customer&#39;s needs and expectations.<br /><br />As a first step, we recommend checking if there are any software updates available for your TV, as updates can often fix bugs or improve app compatibility. To do this, go to Settings &gt; All Settings &gt; General &gt; About This TV &gt; Check for Updates. Updating your TV might help resolve the installation issue with the Formula 1 app. For more help, visit https://www.lg.com/us/support/help-library/lg-tv-how-to-update-an-lg-smart-tv--1430510575535.<br /><br />If the issue persists, we can also suggest reinstalling the app, or checking if the app is compatible with your model in the LG Content Store.<br /><br />If you’re still having trouble, please send us a private message on social media &#64;LGUSSupport, and our team will guide you through additional steps or explore possible solutions. ^Juvy

Jun 15, 2025
Reviewer name: Rick1
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Easy setup and works well.

Easy to set up and seems to work well. Very nice picture and connected to a soundbar I already had.

Helpful?46FQ07FFTQ7213887904794
Apr 28, 2025
Reviewer name: City Girl
2 out of 5 stars
2 out of 5 stars review

Remote Not Working After Only 5 Months

I purchased a LG 55inch model 55UR80 5 months ago with the voice magic remote. The remote now only turns on the TV and nothing else. And it isn't the batteries. I'm so disappointed!! I need some resolve ASAP!!

Helpful?46FQ07FFTQ7213887904794
reply from LG Digital Customer Care

Hi, there. Thank you for sharing your feedback with us. We understand your concern about the remote on your LG TV (55UT7550AUA) model not functioning properly after just a few months. We strive to provide reliable, high-quality products that exceed our customers&#39; needs and expectations.<br /><br />To get things back on track, why not try resetting the remote? Just take out the batteries, hold down any button for about 10 seconds, and then pop the batteries back in. Sometimes this little trick can help re-establish the connection between your remote and TV. If you need more tips, feel free to check out this link: https://www.lg.com/us/support/help-library/lg-tv-how-to-troubleshoot-your-lg-magic-remote--1427121727809.<br /><br />If that doesn’t do the trick, don’t hesitate to send us a private message on social media &#64;LGUSSupport. Our team would be more than happy to walk you through some additional troubleshooting steps or look into a replacement if necessary.<br /><br />Thanks for being patient with us! We’re here to help get your remote work going smoothly again. ^Juvy

Jun 28, 2024
Reviewer name: Suzers
5 out of 5 stars
5 out of 5 stars review

Love the new tv!

We bought our tv a few weeks ago and have been enjoying the over all experience. Our last tv was also an LG but we came home one day and it was laying on the floor. Screen was cracked, legs were broken off. Wish we had cameras so we could have seen how that happened. We do love the newer model. Great picture!

Review from lg.com
Helpful?46FQ07FFTQ7213887904794
reply from LG Digital Care Team

Hi there, Suzers! Thanks for sharing your experience. Glad to hear your new LG TV is delivering a great picture and giving you a fresh start after that unexpected mishap with your old one. If you ever need help with anything down the road, @LGUSSupport is always here for you. #LifesGood ❤️ -Rich

Jun 30, 2024
Reviewer name: Flagtime
3 out of 5 stars
3 out of 5 stars review

Good value

[This review was collected as part of a promotion.] Recent purchase 3 weeks. Seems to be fair quality picture for the price Wish it has the voice remote and hand wave type pointer like other LG TV which works better, quicker for streaming, using other TV freatures.

Review from lg.com
Helpful?46FQ07FFTQ7213887904794
reply from LG

Hi, there. Thank you for taking the time to share your feedback on the LG TV (55UT7550AUA) model. We're glad to hear that you find the picture quality of the 55UT7550AUA to be a good value for the price. We understand your desire for features like a voice remote and hand wave type pointer, and we appreciate your input on this. Your comments will be shared with our product development team for future consideration. We hope that despite this, you continue to enjoy your TV and the entertainment it brings into your home. If there's anything we can do to assist you, please reach out to us on social media @LGUSSupport. ^Juvy

Nov 6, 2024
Reviewer name: CB72
2 out of 5 stars
2 out of 5 stars review

Do not recommend

I'm very unhappy with this TV, the picture is fine, but the system is incredibly slow. Support suggested to restart it. But it's still painfully slow. I also purchased a LG sound bar and it's like they never thought about how they work together as a system. Lastly, the remote is one of the worst I've ever used.

Review from lg.com/ca
Helpful?46FQ07FFTQ7213887904794
reply from LG CareQ

Hi there, thank you for bringing this to our attention. We're sorry to hear that you've had inconsistent experience with our product. We take quality control very seriously, and we would like to investigate this further. Please contact us directly at 1-888-542-2623 so we can discuss your experience and find a solution. Thank you.