Hi, Kevin. Thank you for sharing your experience with us. We understand your concern about the slow connection speed on your LG TV (55UT7550AUA) model, especially given that your other devices are working well. We really aim to provide top-notch products that meet our customers&#39; needs and expectations.<br /><br />It sounds like the issue might be related to the Wi-Fi signal strength or some interference, since the wired connection seems to be doing well. One thing you could try is moving your router a bit closer to the TV or clearing out any obstacles in between, as Wi-Fi signals can weaken with distance or interference. Also, if you can, experimenting with a different Wi-Fi channel on your router might help boost that connection speed.<br /><br />If you need more assistance, feel free to check out this link: https://www.lg.com/us/support/help-library/lg-tv-troubleshooting-your-tvs-internet-connection--1426626051711.<br /><br />And don’t hesitate to send us a private message on social media &#64;LGUSSupport. Our team would love to help you out and make sure everything&#39;s running smoothly. Thanks for being patient while we work together on this. ^Juvy

Dear Customer, Hi, we do appreciate for taking the time to leave a review. Your feedback is important to us. We're so pleased that the product meet your needs and expectation. Once again, thank you for choosing LG. We'll continue striving to provide exceptional products and services.

Hi Adella.Thank you for your feedback. We understand your concerns about the performance and functionality of your LG TV model 55UT7550AUA, including the issues with the remote.Please send us a private message on our social media platform via @LGUSSupport. We can provide guidance on the features of your TV and help with any other concerns you may have. We’re here to assist you and ensure you have a positive experience with our products.^Sam