[This review was collected as part of a promotion.] I love the TV but it's good for all the fast connection to the Internet and able to let me watch Netflix and ect. The HDM is beautiful to gamingAnd the sounds quality so amazing

As someone who ONLY buys Samsung TV's for the last 12 years, this is only the 2nd time I've been disappointed. The TV performed well, but was recently struck by an empty plastic water bottle, that was barely thrown. The result was about 4 inch horizontal and vertical pixel lines on the left side and bottom of TV, thus destroying it. No way to fix this, and the TV is just out of warranty. Looking for an LG to replace. I've never owned an LG, but if I'm impressed, I may be switching to them soon.

We bought this on August 4, 2021 and so far have been able to watch HULU once. The streaming services ask us to sign in repeatedly then don't work I have spend hours on the Samsung help line, unplug the TV, push this do that etc etc and all is fine until you try to watch something. Yesterday HULU took 20 minutes to do nothing. So if you want a smart TV- get something else

I don't understand why people have problems with this TV. If you follow instructions carefully there's NP with it . IT works fine. The moment I got it and connected it with my cable and internet. it worked with np .. even the remote connected with my cable and it worked together with my cable all I use is one remote for everything I dont even have to use the remote that came with my cable. Picture is awesome its go clear. color works great. Sound is great. I connected my Bose system it was even better. I got no green spots like other people did either. I love the TV.

this was the most disappointing tv purchase i ever made. it has an auto uhd to game mode for when you connect tge ps4 that was annoying and difficult to navigate turning it on/off. the app the tv suggests you to downloaf doesnt work on iphones. setting up the apps on the smart tv was non existent, as in didnt allow me to log in. i wish samsung made non smart tvs. because i havent had a satisfying samsung smart tv, ever. until samsung provides the choice to buy a non smart tv, i will never buy another samsung product

I was very excited, this being my first Samsung tv, but I got to say, I'm actually a little disappointed. The tv looks great, the actual display is amazing, but it lacks some key features. This being a 2020 Smart TV, you would assume that it would only have the latest and the greatest features but it doesn't. It doesn't have HBO Go, Now, or Max.. it doesn't even have hulu. It lacks de SmartHub that even 2018 tvs have. This feels like the disgraced brother of the Series 7 TU7000. I was really excited about this, but you're better off with any other Smart TV.

[This review was collected as part of a promotion.] First off this TV Has exceeded my expectations! When originally looking at TV's I thought to my self Samsung is an amazing brand which I soon found the Samsung TU7000 Crystal UHD TV 65". Which I ordered. For the price and being name brand, I couldn't pass it up. When the TV arrived at my house the box was pretty beat up. Which I saw that Samsung has packed the inside perfectly where nothing was damaged. I set up the TV which was pretty easy. The app Smart things was a little tricky as it did freeze during set up. I had to continue the set up through the remote then go back to the app. Now that works fine as well. I like that the TV comes with 2 clips to secure and hide cables and the power cords to the legs/stand on the TV. Now I have the TV set up and connected to the internet. I found the apps are easy to use. It also was easy to comment via WiFi to my network. We have used facebook live, Prime Video, and HBO Go. There is an issue with Prime Video and this Samsung TV. Hoping it gets resolved soon, so to access Prime Video I had to connect my fire stick. Which it worked fine. Now the TV and quality. The picture is amazing! The crystal technology really allows for different shades of colors which gives so much more dimensions. Watching cartoons you can even see the difference! The screen on the TV pretty much takes up the whole front of the tv without having a frame. Making the TV seem bigger. I really enjoy this TV and it exceeds all expectations for the cost! I highly recommend this tv to all my friends!

i am returning this tv, because it is almost unwatchable during the day. the screen is so dim that you can only make out rough details during dark scenes. i googled the problem, tried every single possible setting, and contacted customer support and nothing fixed it. finally, some service techs came and told me that it is a problem with the hdr feature when the content you are watching is in 4k. they said that there is no fix for it because samsung says it is a “feature”. they showed me a movie that only had hd (not 4k) to show me the difference and it was very clear. apparently this has been reported to samsung, but they do nothing about it. why would i want a tv that has an inherent problem that makes the tv basically unwatchable that i know will never be fixed?

samsung software is complete trash. every time i turned on the tv or changed source i would have to go in and turn off picture clarity settings. there apparently is no fix for this. i spent hours with samsung tech-support and talking to the people at the store i bought it from. i ended up taking it back and getting an lg that actually works correctly. this was my first samsung product. i am unlikely to buy any others because of this horrible experience.

terrible product. i am very disappointed, for the cost i pay i have gotten a much lower than expected performance, the main menu interface is very slow, the crystal processor does not give you any different experience than other cheaper brands, its resolution of 4k display is nothing exciting. it is a good product, but for the cost and the brand it should be something special and it is not.