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Customer reviews for SAMSUNG 43" Class TU700D-Series Crystal Ultra HD 4K Smart TV UN43TU700DFXZA for
SAMSUNG 43" Class TU700D-Series Crystal Ultra HD 4K Smart TV UN43TU700DFXZA
4.5 out of 5 stars
stars
10.6K ratings10.1K reviews
  1. 5 stars70% (7,435)
  2. 4 stars18% (1,925)
  3. 3 stars5% (572)
  4. 2 stars2% (263)
  5. 1 star4% (445)
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Showing 731-740 of 10,158 reviews
Aug 10, 2022
Reviewer name: Roy G
1 out of 5 stars
1 out of 5 stars review

DOESNT WORK WITH ALL DEVICES

my first review was censored. This TV simply doesn't work, XBOX series X and Nintendo have both been a problem for months. I cant give you full details of all the troubleshooting steps I've gone through or this post won't be allowed by Samsung but it has been insane. I am now stuck with a TV that only works with one (Apple TV) of my three devices. HORRIBLE EXPERIENCE BUYERS BEWARE!!!!!!!

Review from Samsung US
Helpful?4MIORSM0V94P13887411620
reply from Samsung Brand Ambassador

Hi Roy G, We are sorry to hear that you are having issues connecting your Samsung TU7000 TV to external devices. Please try the following tips to help connect your external devices. When connecting to external devices, please make sure you enable Input Signal Plus and Anynet+ (HDMI-CEC) on your TV. Anynet+ will control external devices that are connected to your TV with HDMI. Please keep in mind you will not be able to use Anynet+ if this feature is not supported on your receiver. Please also be sure you are running the latest firmware. You can check to see what software version your TV is using and if there is an available update through the settings on your TV. Go to Settings > Support > Software Update. If you continue to have issues, please reach out to Samsung Support at 1-800-SAMSUNG, 8 AM - 12 AM EST, seven days a week. Or visit us on the Samsung website and click on the ‘Support’ link for: 1) LiveChat with an agent 2) Manuals, Software, & Warranty Info ~ Samsung Advisor

Mar 16, 2023
Reviewer name: SamS
5 out of 5 stars
5 out of 5 stars review

Excellent Viewing Experience

We purchased this television in order to upgrade from a 65 inch to a 75 inch. We moved our smaller TV to another recreation room. This is now our main display TV in the living room of our home. It has very nice sound quality. No sound bar is necessary. The viewing experience is top notch. The TV is capable of displaying the smallest of details in movies and shows. I really enjoy it most for sports. It is basketball season now but I cannot wait until the NFL season starts. The image is adjustable for games, movies and sports. You can alter the level of contrast, tint, aspect ratio and other variables to you liking. Overall it is five stars. I attached it to my wall by myself but I would recommend two people do it for safety reasons.

Review from Samsung US
Helpful?4MIORSM0V94P13887411620
Sep 24, 2020
Reviewer name: RockinBob
5 out of 5 stars
5 out of 5 stars review

Samsung 50" Class TU7000 Crystal UHD 4K Smart TV

my new samsung 50 tv is awesome. great picture which adjusts automatically to the room lighting. samsung gives you tons of free content with samsungtv, tubi, and more. browses the internet great and plays videos from the internet great. seamless integration with amazon prime video, netflix, hulu ....

Review from Samsung US
Helpful?4MIORSM0V94P13887411620
Dec 26, 2020
Reviewer name: BenC
1 out of 5 stars
1 out of 5 stars review

Broke after 10 days

bought this on 12/12/20 and while watching netflix the tv suddenly turned off. then it started flickering, turning on and off every 10 seconds. i couldn't do anything about it so i am simply just going to return it. the date that it broke was 12/22/20, it only took 10 days to break.

Review from Samsung US
Helpful?4MIORSM0V94P13887411620
reply from OBA

BenC: Thank you for purchasing the Samsung TU7000 TV. I am sorry to hear that you are experiencing a power cycling issue where your TV is turning itself on and off repeatedly. Please try a few trouble-shooting steps that may help solve the issue: 1) Check the power cable for damage and proper connection. 2) If the cable is bent, broken, kinked, pinched, pressed excessively (possibly by a heavy object on top of it) or damaged, this is likely the cause of the issue. Replace the cable. 3) Unplug the TV from the wall outlet for 30 seconds, and then plug it back in. 4) If the power cycling allows enough time in between powering on and off, try updating the TV to the latest firmware. There is a risk, however. If the TV turns off during the software update, it could damage the TV. Updates can take up to 30 minutes depending on network speed, so if the TV is not turning off too frequently, try updating the software. 5) TVs which can connect to SmartThings can be turned on using compatible devices, sometimes automatically. However, if abnormal "power on" signals are sent through the wireless network, they will trigger this function and make the TV turn on. If you do not want this function, navigate to Settings > General > Network > Expert Settings > Power On with Mobile, and turn the setting off. If the issue persists after these steps, then the TV will need service. Please contact us so that we can better investigate your issue and assist you towards a solution or replacement. 1-800-SAMSUNG (ask for TVs), available 8AM -12AM EST, 7 days a week Or visit us on the Samsung website and click on the ‘Support’ link in the upper right corner of the homepage for: 1) Contact Us Options (LiveChat, Remote Support, Facebook, Twitter) 2) Product Support 3) Manuals and Downloads 4) Warranty Info 5) Product Registration: Registering your product gives you access to easy warranty support, convenient opt-in to special promos and offers, faster troubleshooting and service, and quick notification of system updates 6) Samsung Community: A great resource for getting help from Samsung moderators and customers and more 7) …and more product, repair, order, and care options ~ Samsung Solutions

Feb 17, 2023
Reviewer name: LisaG5
5 out of 5 stars
5 out of 5 stars review

Great features, picture, and good for extra TV

Great deal on our second Samsung television. We have always just had one television in our home but we couldn't pass up this deal with points I had saved up. Our oldest moved out and now her old room is a combination guest room/speed bike room. We use the JRNY app and I thought what a great way to cycle while riding in different countries and showing my JRNY ride on the television. So far, so good! Picture is great for what we want it for and when I don't want to watch sports when my husband is watching on the 75" Samsung QLED, I can move myself into the spare room.

Review from Samsung US
Helpful?4MIORSM0V94P13887411620
Mar 8, 2023
Reviewer name: Lwilliams523
5 out of 5 stars
5 out of 5 stars review

Amazing hdtv worth the money

I received this hdtv as a replacement. The TV was very easy to put together out of the box. The set up for user settings was easy and the remote is very easy to use. Connecting to my home Wi-Fi was no problem. The TV is very easy to use. The sound is good I like the picture I'm amazed. The quality of video that I watch is very clear. The fact that I am watching older videos and the quality is still very clear. It is amazing. I would recommend this TV to anybody upgrading from a smaller size or may be changing from one branch to another. I have this in my bedroom, so I watch this a lot when I'm ready to go to bed or at the end of the day.

Review from Samsung US
Helpful?4MIORSM0V94P13887411620
Nov 3, 2023
Reviewer name: Jenn
1 out of 5 stars
1 out of 5 stars review

Very disappointed!!

TV quit working haven't had it two years yet! This is the second time it's quit working. The first time after two or three days, it finally started back, showing a picture . Now the second time around, it's quit working and have spent countless hours, unplugging and plugging and troubleshooting but this time it's not coming back on or working!! do not buy!!!

Review from Samsung US
Helpful?4MIORSM0V94P13887411620
Oct 24, 2021
Reviewer name: eddiemantis
3 out of 5 stars
3 out of 5 stars review

Ok for price

picture is good but for 2020 model uhd expected better. what really is a disappointment is the legs for the tv they are way too wide apart did not fit well on my tv stand as a corner unit the legs are about to fall off the back of it. they are very thin and does not have any non-skid material on them, the look is cheap. i purchased a 65 inch but had to change the order for a 55 inch since the leg design was this way.

Review from Samsung US
Helpful?4MIORSM0V94P13887411620
Dec 28, 2022
Reviewer name: Snowman_455
3 out of 5 stars
3 out of 5 stars review

Good tv beside this short life it has.

This model of tv must have defects built into it. This is the second TU7000 we had, each one only lasted two years almost to the day. Both time it was the main panel. We are waiting for yet another tv replacement. It gets costly with the travel time and cost of replacing this television. Once was bad enough but twice in four years, come on Samsung you need better model.

Review from Samsung Canada
Helpful?4MIORSM0V94P13887411620
reply from Operations

Hi Snowman_455, thank you for sharing your feedback. At Samsung.ca, we always aim to satisfy our valued customers and would love to help. Please feel free to contact us at 1-800-SAMSUNG or via live chat on our website (http://www.samsung.com/ca/support/) for assistance. Thanks! 

Aug 29, 2021
Reviewer name: Tdub
4 out of 5 stars
4 out of 5 stars review

Nice features, dark picture.

This Is a pretty good tv. At times the picture seems a bit dark even with the brightness all the way up. There are so many advanced adjustments available for the picture I have no idea where to start. Samsung. Please start to make the optimal picture settings available online. I should not have to pay an expert to calibrate my picture or buy a setup DVD. You guys have to know how to best adjust the picture and so I should be able to find all of those settings on your website.

Review from Samsung Canada
Helpful?4MIORSM0V94P13887411620
reply from Operations

Hi Tdub, thank you for sharing your thoughts with us. We will be sure to share your feedback with our teams so we can continually improve our products, services, and processes. Thanks again.