Customer reviews for SAMSUNG 43" Class TU700D-Series Crystal Ultra HD 4K Smart TV UN43TU700DFXZA forIts Ok
i cant say there's anything that i love about this tv. i was used to the roku tcl that we had, and the ease of choosing an app or live tv. with this one, the remote doesnt let you click fast through anything, and if you try to, it skips way ahead. the tv turns on by itself almost every night which is incredibly annoying to have to go into the app and turn it off again. some of the apps make you use the phone app to stream to the tv when n the tcl that was never an issue.
Oooo: I'm sorry to hear your experience with Samsung's TU7000 TV has fallen short of your expectations. 1. Unplug the TV from the wall outlet or surge protector and leave it unplugged for 30 seconds. 2. Check the power cord to see if there is any visible damage. 3. Plug the TV power cord back into the wall outlet. If you were using a surge protector, bypass it for now and use a wall outlet. 4. Try to update the software. In some cases, a software update can correct the problem. There is a risk, however. If the TV turns off during the software update, it could damage the TV. Updates can take up to 30 minutes depending on network speed, so if the TV is not turning off too frequently, try updating the software. 5. Disable the Power On with Mobile option. TVs that can connect to SmartThings can be turned on using compatible devices, sometimes automatically. However, if abnormal "power on" signals are sent through the wireless network, they will trigger this function and make the TV turn on. If you do not want this function, navigate to Settings > General > Network > Expert Settings > Power On with Mobile, and turn the setting off. If the TV continues to turn on by itself continuously, please contact our Samsung Customer Support. Call us at 1-800-SAMSUNG (ask for TVs), available 8AM - 12AM EST, 7 days a week. Our team is always here to help! - Samsung Advisor
Samsung Scrap
[This review was collected as part of a promotion.] This TV is junk, from the defectively-designed remote to the malfunctioning software. The remote is semi-round with a very smooth texture, making it difficult to grasp securely. It is dropped constantly as a result. The buttons on it are too small and too close together, resulting in the wrong button being pushed (often the Exit button); which leads to a wholly different set of issues. Most bewildering is why the remote buttons do not light up when the remote is held. Use of the remote in little to no light is especially frustrating. The buttons are difficult enough to find without compounding the problem due to lack of a common feature found in the vast majority of competitors' TV remotes. Finally, the software often malfunctions. If it is not defaulting to Samsung TV despite selection of a streaming (or other) service, it is not loading the viewer's choice of programming. As a result, the viewer is forced either to turn off the TV and upon restart re-select the viewing choice and hope for the best (often multiple restarts without success); or to unplug the TV from the electrical outlet then start from scratch once the TV is on. The frequency of both scenarios is so high that the TV will soon be replaced.
Hi DiscerningBuyer, Thank you for your feedback and review of the Samsung TU7000 TV. We can certainly understand your frustration with the Software issues you are experiencing; this is not what we like to hear! Please know we are here to help you and want you to be delighted with your purchase. To resolve the Software issues, please try these troubleshooting steps. First, let's ensure your firmware is up to date. Please go to Settings> Support > Software Update. You can easily update your firmware from here. You may also want to further optimize performance with the self-diagnostic tool, which checks memory, frees up unused cached memory, and closes background apps. Go to Settings > Support > Device Care > Start Device Care. If you want your TV to default to the last app used, you can utilize the Autorun Last App feature. To enable this feature, follow the steps below: 1) Navigate to Settings > General > Smart Features > Autorun Smart Hub 2) Enable the Autorun Smart Hub feature 3) Navigate to Settings > General > Smart Features > Autorun Last App 4) Enable the Autorun Last App feature Also, we appreciate your feedback on the remote and will send this information to our internal product teams. For now, please know that Samsung is compatible with most universal remotes. If you have any questions or need to troubleshoot these issues further, please give us a call at 1-800-SAMSUNG, 8 AM - 12 AM EST, seven days a week. Or visit us on the Samsung website and click on the ‘Support’ link for: 1) LiveChat with an agent 2) Manuals, Software, & Warranty Info Thanks for being a part of the Samsung family! ~ Samsung Advisor
Excellent!!
[This review was collected as part of a promotion.] I use it for gaming and TV regular use like watching movies and sports. The image is great and easy to adapt to any use. The smart hub is very convenient, I can watch many streaming services directly on the TV without additional hardware. This is very useful and saves time. This TV also recognizes my PS4 and switches the image to gaming mode automatically.
Awesome picture - vivid colors
We have had our 50" TU7000 Smart 4K UHD TV for about 5 weeks now - wasn't really looking for a new TV but the one it is replacing decided it was time. As I thought the old TV had good picture and colors - this one really shows me what we have been missing - the other great things are access to the internet etc and it turns on so fast in comparison.
Thank you, JohnCD! We love to hear positive feedback and we’re delighted you’re enjoying your new Samsung TV.Â
Perfect!
[This review was collected as part of a promotion.] This tv is perfect! The perfect size for my little living room and my little family. Movie night will never be the same, the quality and the audio itself. It even comes with free Samsung Tv!! Overall, the best tv for us and our guests.
Don't buy
everytime i turn on my tv it says network error. for awhile i would unplug my tv and let it reconnect. now i hold down the power button 3 secs for it to reconnect. thats the only way it will come on without getting a network setting error. not happy with samsung at all.
Great Color!
[This review was collected as part of a promotion.] Love this TV! Great color and everything is crystal clear. The UHD 4K really shows. Set it up in my bedroom and its the perfect size. Didn't have an issues setting this TV up. Smart TV functions are easy to access and use.
It was love at first sight!
[This review was collected as part of a promotion.] Samsung has always proven to be THE brand for me, with its innovative, youthful but distinguishable upgrades and changes happening all the time. Samsung is there with the size, picture and sound options that allow me to experience immersive, true-to-life TV experiences each and every time. Add to that dependability and online information, and Samsung is all you need! Thank you, Samsung for giving me my own personal world when watching TV!
Not as smart as I'd like
i hate my new samsung tv. it is supposed to be a smart tv. it comes with a bunch of junk apps that samsung prevents me from removing. also when i try to move the apps that i most use on to the front page of the menu it can't be done because of all the clutter. i want a menu that allows me to customize not accept a bunch of junk apps and clutter
mitch: The Samsung Smart Hub offers a large collection of popular apps ranging from entertainment, fashion, sports, weather, games, streaming, VOD, kids, and much more. Please know that you can customize the Smart Hub by removing apps from or adding apps to the home screen. You can also rearrange apps to your liking. Simply select an app, press, and hold the Enter key. You’ll see a popup menu with options to move or remove it. Should you have further questions or concerns, please contact Samsung Customer Support. 1-800-SAMSUNG (8AM -12AM EST, 7 days a week) On the Samsung website and click on the SUPPORT link in the upper right corner for: 1) Contact Us Options (LiveChat, Remote Support, Facebook, Twitter) 2) Product Support 3) Manuals and Downloads 4) Warranty Info 5) Product Registration: Registering your product gives you access to easy warranty support, convenient opt-in to special promos and offers, faster troubleshooting and service, and quick notification of system updates 6) Samsung Community: A great resource for getting help from Samsung moderators and customers and more 7) …and more product, repair, order, and care options ~ Samsung Solutions
Super clear and beautiful colors
[This review was collected as part of a promotion.] I purchased this tv for my living room a couple of months ago and I just have to say that it's the best tv I've had so far, the colors are vibrant and super clear, the speakers are really loud and sound really nice, and the OS is really fast and responsive. Definitely worth the price.