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Customer reviews for SAMSUNG 43" Class TU700D-Series Crystal Ultra HD 4K Smart TV UN43TU700DFXZA for
SAMSUNG 43" Class TU700D-Series Crystal Ultra HD 4K Smart TV UN43TU700DFXZA
4.5 out of 5 stars
stars
10.6K ratings10.1K reviews
  1. 5 stars70% (7,434)
  2. 4 stars18% (1,925)
  3. 3 stars5% (572)
  4. 2 stars2% (263)
  5. 1 star4% (445)
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Showing 331-340 of 10,157 reviews
Aug 23, 2021
Reviewer name: Zoolander
5 out of 5 stars
5 out of 5 stars review

So far very happy, missing a few apps though

My only beef is the lack of selection of apps. I love that the Apple TV app is there but I still have my Apple TV hooked up to the tv so I can use the TSN app that I can't find in the apps menu. Hopefully in time it will be added

Review from Samsung Canada
Helpful?4MIORSM0V94P13887411620
reply from Operations

Hi there, thank you for your review and we are delighted to know you're enjoying your TV. We are sorry to hear we did not meet all your expectations. We'll be sure to share your feedback with our teams so we can continually improve our products, services, and processes. Thanks again. M.L

Jul 17, 2023
Reviewer name: Terodin
1 out of 5 stars
1 out of 5 stars review

Disappointed in this TV!

Had the TV JUST OVER A YEAR AND IT STOPPED WORKING. I can hear some sound; howler, no picture. Had to constantly unplug the TV to get the Hulu and Netflix to work

Review from Samsung US
Helpful?4MIORSM0V94P13887411620
May 4, 2020
Reviewer name: Manny L
1 out of 5 stars
1 out of 5 stars review

Green screen

Same problem as many reviews on this product. screen turned green after 2 days of use checked for latest update witch it has and still not working very disappointed

Review from Samsung US
Helpful?4MIORSM0V94P13887411620
reply from OBA

Manny L, I am sorry to hear that you are experiencing green screen with your TU7000 Crystal UHD TV. Please give us the opportunity to assist you by contacting Samsung Customer Support via any of the following options: 1) Phone: 1-800-SAMSUNG (ask for TVs) Available 8AM - 12AM EST (Mon-Fri) / 9AM - 11PM EST (Sat-Sun) 2) LiveChat or Email: https://www.samsung.com/us/support/#contact_us_for_support 3) Facebook Messenger: https://www.facebook.com/samsungsupport 4) Twitter: https://twitter.com/SamsungSupport If you have not already done so, we invite you to register your new Samsung TV at: https://www.samsung.com/us/support/register/. Registering your product gives you access to easy warranty support, convenient opt-in to special promos & offers, faster troubleshooting & service, and quick notification of system updates. Again, I am very sorry for the inconveniences you have had, and hope that we will hear from you soon. -Samsung Ambassador

Aug 12, 2025
Reviewer name: Taylor
1 out of 5 stars
1 out of 5 stars review

Junk

Bought this tv in 2021, just stopped working august 2025. Big black blob takes over and spreads like a virus. Don't recommend. Now I can't watch Jeopardy.

Review from Samsung US
Helpful?4MIORSM0V94P13887411620
Apr 17, 2025
Reviewer name: Nope
1 out of 5 stars
1 out of 5 stars review

Do not recommend

The typing on screen is not intuitive, the remote buttons are also not placed in normal spots. After about 1.5 years, all the sudden it stopped working, luckily under warranty but they replaced the whole backside of the unit.

Review from Samsung US
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Sep 27, 2024
Reviewer name: Heavy
5 out of 5 stars
5 out of 5 stars review

Samsung 4 life!!!!

I've had my tv since 2020 and other than an occasional wifi signal loss it has performed excellent. I also have a 70" and a 55". All have exceeded my expectations. Additionally, I have a 43" that's not a smart TV. I've had it since 2003 and it's still works and performs at a high level. Samsung definitely has my seal of approval!!!!

Review from Samsung US
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Sep 13, 2024
Reviewer name: SOLID
5 out of 5 stars
5 out of 5 stars review

Nice telly!

Two years on and still doing it all. I've used it for broadcast, internet (SAMSUNG CHANNELS), Prime, Netflix, etc., and Alexa. The Bluetooth connects easily to my sound systems. The remote has a few buttons but can be navigated using tactile details built into the design. As with all sensitive electronics; I would recommend using a protected power source: UPS or surge protection.

Review from Samsung US
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Dec 20, 2024
Reviewer name: NurseDuney
1 out of 5 stars
1 out of 5 stars review

AWFUL and DO NOT RECOMMEND

Less than a two year with the Samsung Crystal and the television has completely stopped working. The TV literally woke up this morning and said I quit. I have tried reasoning with it all day but the consensus is that Samsung TV are trash products and that I am not the only one who has experienced this problem. After a year and half of service, the TV is now on a continuous boot loop in which it is starting and shutting down in a matter of seconds… I didn't even get to say good bye.

Review from Samsung US
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Nov 26, 2024
Reviewer name: Tv buyer
2 out of 5 stars
2 out of 5 stars review

Good picture but very slow apps and poor bluetooth

The picture quality is pretty good. However, it takes between 1-2 minutes to fully load the apps and be ready to use. If you were to watch Netflix, it would take 15 seconds before you can adjust sound at all, there is a lag. Then if you select Netflix it would take 1-2 minutes to load before it is ready to go. Unreasonable. Also, when paired with bluetooth, it has a frequent skip in audio every 30 seconds to 1 minute. I tried with multiple devices and it is certainly the television.

Review from Samsung US
Helpful?4MIORSM0V94P13887411620
Nov 26, 2024
Reviewer name: TV stinks
1 out of 5 stars
1 out of 5 stars review

Poor TV - TV Stinks

Bought this TV in 2021 and broke after 3 years. Doesn't get used a lot but now just flickers on and off. Can't factory reset it or anything. Seems like the capacitors are a piece of junk and cheap on this unit. I only buy Samsung but never had a TV break after only 3 years. This may change my future purchasing

Review from Samsung US
Helpful?4MIORSM0V94P13887411620