Customer reviews for SAMSUNG 43" Class TU700D-Series Crystal Ultra HD 4K Smart TV UN43TU700DFXZA forSamsung televisionare the best money can buy!!!
[This review was collected as part of a promotion.] I use my television with my phone, work, gaming and music. It's so easy to manage all of these connections. You don't have to be a electronic expert to work these beautiful televisions. The picture is so crystal clear and the colors are just right. I love Samsung televisions, I will never buy any other brand!! Thank you Samsung!! I love all your products!!
Love it!
[This review was collected as part of a promotion.] The picture is exceptional. I like all the features. The only problem I had was the closed captioning. I found it difficult to get CC on all channels. I have finally figured that out and now I'm a "happy camper".
Loved it while it worked
loved the picture, everything about it for 6 days. left the room for 30 minutes, came back and the picture was crazy! all sorts of colors all over the place and you couldn't even tell what was supposed to be on the screen. used the remote and turned the tv off. it never came on again. using a mirror, i can see the power button underneath the tv. when i click the power button on the remote, the little red light flashes. otherwise, no red light at all. i have researched and nothing i have tried has worked. called for service. by the way, the first one i had delivered had a smashed screen. it's the samsung 55-inch class crystal uhd tu-7000 series. replaced remote batteries, plugged tv directly into the outlet (verified outlet was working). tried many things other than taking the tv apart!
Vlin: Thank you for purchasing the TU7000 TV. I am very sorry for the color glitch issue you encountered. Please check that your TV has the latest firmware update, which should resolve this specific issue. To update directly from your TV, press the HOME button on your remote. - Go to SETTINGS (gear icon) > Support > Software Update > Update Now - Your TV will check for the update and should start downloading the update. After the update is installed the TV will shut down and restart. Once the TV restarts, press and hold the Power button until the TV turns off and back on. If your TV is not connected to the internet, follow these steps to update the firmware. - You can find the update (version 1301.5) at: samsung.com/us/support/owners/product/crystal-uhd-tvs-tu7000-2020 - Extract the firmware to the root of a USB thumb drive. (Do not put it in any folders on the thumb drive.) - Connect the USB thumb drive to a USB port on your TV. - Navigate to Settings > Support > Software Update, select Update Now, and then select Yes. - The TV will install the update and then restart. - Once the TV restarts, press and hold the Power button on your remote until the TV turns off and back on. If the abnormal colors, double images, or ghosting continues after the firmware update, please contact Samsung Customer Support. 1-800-SAMSUNG (8AM -12AM EST, 7 days a week) On the Samsung website and click on the SUPPORT link in the upper right corner for: 1) Contact Us Options (LiveChat, Remote Support, Facebook, Twitter) 2) Product Support 3) Manuals and Downloads 4) Warranty Info 5) Product Registration: Registering your product gives you access to easy warranty support, convenient opt-in to special promos and offers, faster troubleshooting and service, and quick notification of system updates 6) Samsung Community: A great resource for getting help from Samsung moderators and customers and more 7) …and more product, repair, order, and care options Again, thank you for taking the time to share your thoughts on this product. Your feedback helps us continuously deliver best-in-class products and service. ~ Samsung Solutions
Perfect for us!
[This review was collected as part of a promotion.] My sister and I are both college students, and we love using our Samsung TV! Watching movies together is something we enjoy doing to wind down after a long day. This TV model checks all the boxes: it fits the space in our apartment, has great quality picture, and is perfect for all of our movie-watching needs!
Happy now that it's fixed
Purchased this TV in December from the Brick first thing I paid too much money after reading other posts anyhow five months later TV quits cut to the quick had to get a new screen new screen gave me a better picture than the original I believe the original was faulty from the get-go so now I have a nice TV repair guy very informative. I don't understand why the prices aren't the same across the board
Hi Buster is my nickname, thanks so much for your kind words! We sincerely appreciate your feedback and will share this with our team. We hope you enjoy many years of great entertainment with your Samsung TV!Â
No Motion settings,delayed response Remote control
couln't find and adjust auto motion plus mode from expert setting. there's no auto motion plus mode!! picture motion moves too fast makes me dizzy. also delayed response remote control!! did some online research, removed battery presss and hold power botton about 30 seconds still no luck! not happy about samsung tv's. my previous samsung tv screen got 2 lines and bought new samsung but seems like new samsung tv takes too much time to set up. im already gave up! should have spend bit more for sony tv.
AMID: Thank you for sharing your experience with the TU7000 TV. I am sorry that you are experiencing some delayed response when using your remote. To optimize the smart TV performance, please try Device Care option under the Support Menu. Go to Settings > Support> Device Care > Start Device Care This service checks memory and frees up unused cached memory and closes background apps. For optimal motion image performance, you may want to adjust the picture clarity setting by going to: Settings > Picture > Expert Settings > Picture Clarity Settings - Off: Picture Clarity Settings will always be off - Auto: Picture Clarity Settings will automatically activate and deactivate based on the type of program being watched - Custom: Allows custom adjustments and settings to be used. By selecting the Custom option, you can access these advanced settings for Judder Reduction, LED Clear Motion, and Noise Reduction. Should you need further assistance with features or other product usage, please reach out to Samsung Support via any of the below options: 1-800-SAMSUNG (ask for TVs), available 8AM -12AM EST, 7 days a week Or visit us on the Samsung website and click on the ‘Support’ link in the upper right corner of the homepage for: 1) Contact Us Options (LiveChat, Remote Support, Facebook, Twitter) 2) Product Support 3) Manuals and Downloads 4) Warranty Info 5) Product Registration: Registering your product gives you access to easy warranty support, convenient opt-in to special promos and offers, faster troubleshooting and service, and quick notification of system updates 6) Samsung Community: A great resource for getting help from Samsung moderators and customers and more 7) …and more product, repair, order, and care options ~ Samsung Solutions
Great Quality, Bad Connectivity
[This review was collected as part of a promotion.] It's a great buy for the cost and quality of the product, it just struggles with staying connected to the internet (I've got 1Gbps speeds so it's not my internet) but other than that issue, it hasn't given me any problems.
Hi MyFirstyme, Thank you for your review of the Samsung TU7000 TV's connectivity. Samsung prides itself on high-quality products and a great customer service experience. Please know we are here to help. We suggest you try the following: 1. Use 5G Wi-Fi if possible 2. Try wired LAN if available 3. Try repositioning the router, so there are no obstacles between your TV and the router Please also be sure you are running the latest firmware. You can check to see what software version your TV is using and if there is an available update through the settings on your TV. Go to Settings > Support > Software Update. You may want to enable automatic updates for convenience. Go to Settings > Support > Software Update, then select Auto Update. Additionally, to optimize the TV’s performance, please also try running Device Care, which improves your app's performance by freeing up unused cached memory and closes background apps. Go to: Settings > Support > Open e-Manual, then select Device Care. I hope these tips help improve your streaming experience. Thanks for being a part of the Samsung family! If you need further help, please call us at 1-800-SAMSUNG, 8 AM - 12 AM EST, seven days a week. Our LiveChat agents are also available by clicking on the ‘Support’ link on our website. ~ Samsung Advisor
Good tv
[This review was collected as part of a promotion.] The tv is good overall. Apps respond quickly and theres a good amount of apps to download. The picture quality becomes blurry in dark scenes. The biggest dislike on the tv is the ads that appear in the app store and app selection.
Great TV, Great Price
[This review was collected as part of a promotion.] I am impressed with the different features that this television offers. I appreciate the automatic change to game mode when a console is plugged in. I like that the TV automatically detects equipment that is plugged into it and identifies the product. The smart remote is great to control all of the console with one remote.
Excellent tv for a decent price
[This review was collected as part of a promotion.] I mostly use my Tv for streaming and also use it as a screen for my work by connecting a HDMI cable. The streaming quality is very good. No latency and the UHD quality is top class. Best Tv for budget buyers