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Customer reviews for SAMSUNG 43" Class TU700D-Series Crystal Ultra HD 4K Smart TV UN43TU700DFXZA for
SAMSUNG 43" Class TU700D-Series Crystal Ultra HD 4K Smart TV UN43TU700DFXZA
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Mar 23, 2021
Dre7
3 out of 5 stars review

Not what I expected

i own the same tv in a 43 inch and i love it so when it was time to buy a new tv for my living room this was the first choice. i bought the 55”. first one i bought i returned 2 days later. tv had a very slow response to remote. the hulu, disney+, prime video apps wouldn't open and others kept logging out. one of hdmi ports didnt work. 2nd one i've had about 2 weeks and hulu app never opens! i always have to unplug tv to reset it. also keeps logging out of apps. im quite disappointed. returning it today.

Review from Samsung US
Helpful?4MIORSM0V94P13887411620
reply from Samsung Brand Ambassador

Hi Dre7, Thank you for your review of the Samsung TU7000 TV. Your experience is very important to us and will be shared with our product team. Samsung stands behind the quality and performance of our TVs with a limited 1-year manufacturer’s warranty when purchased brand-new from an authorized dealer. Should you want to troubleshoot your issue first, please contact Samsung Customer Support: 1-800-SAMSUNG, (available 8AM to 12AM EST - 7 days a week) Or visit us on the Samsung website and click on the ‘Support’ link in the upper right corner of the homepage for: 1) Contact Us Options (LiveChat, Remote Support, Facebook, Twitter) 2) Product Support 3) Text HELP to 62913 4) Samsung Members App 5) Manuals and Downloads 6) Warranty Info 7) Product Registration: Registering your product gives you access to easy warranty support, convenient opt-in to special promos and offers, faster troubleshooting and service, and quick notification of system updates 8) Samsung Community: A great resource for getting help from Samsung moderators and customers and more 9) …and more product, repair, order, and care options We look forward to hearing from you. ~ Samsung Specialist

Sep 15, 2020
RAGUILAR
5 out of 5 stars review

Great quality TV for a low price

[This review was collected as part of a promotion.] I simply love my Samsung TV, this is the 3rd TV that I buy, from a 65" to this 43". The image quality is great, I have compared it with a VIZIO and SHARP tv's that I also own and I must say that Crystal HD is great. The sound is not bad at all, features on the TV are great! Pretty easy to follow when it comes to settings and all that, however, the only thing that lacks is the VIVID option under the display option. Cool, Warm and Natural can be selected but Vivid is what I have on the other tv's and other devices. Again, it's just one feature that this TV doesn't have. Other than that, the TV is great.

Review from Samsung US
Helpful?4MIORSM0V94P13887411620
Sep 27, 2022
Kaostony
5 out of 5 stars review

Best tv I have purchased so far

[This review was collected as part of a promotion.] Works for everything I need. Don't require anything else or further outside electronics. My tv has all features and covered everything I need. Plus has amazing picture and sound. Also very easy to use.

Review from Samsung US
Helpful?4MIORSM0V94P13887411620
Sep 15, 2020
Bamboozler02
5 out of 5 stars review

It is unbeatable for the price

[This review was collected as part of a promotion.] I got mine for some home use, but mostly college. I love it. It was a nice, cheaper budget TV that has great 4K. The user interface is great. It's easy to navigate and has lots of great features. The remote is also super handy because you can use some of the shortcuts on the remote to navigate to things such as Netflix quick and easy. The quality of the video is great. It also has a great set up system where you can do it from your phone. The smart things connect is also cool, I can use my phone as the remote, and you have the option for it to detect and set up devices you have plugged in and will change the settings to help your connected devices with optimization. Overall it is a great TV and unbeatable for the price and I love it.

Review from Samsung US
Helpful?4MIORSM0V94P13887411620
Oct 10, 2022
TeddiB
5 out of 5 stars review

Beautiful picture! Love the UHD!

I bought this tv thinking that it would be way too big for my small apartment. Unless it was spectacular I was going to return it. Well after watching Ted Lasso with UHD, I just had to keep it! This tv has such a beautiful picture, the colors are so rich! Sound could be better, but I hooked it up to a pair of old speakers and may invest in a Bose Sound Bar! Because, I am keeping this tv! Such a great product!

Review from Samsung US
Helpful?4MIORSM0V94P13887411620
May 24, 2022
SarahJean
5 out of 5 stars review

Easy Setup

[This review was collected as part of a promotion.] Use it primarily for viewing in man-cave.....especially for sporting events. The set-up was very easy and quick. Everything worked first time. The tv was lighter that expected and could be moved around by one person.

Review from Samsung US
Helpful?4MIORSM0V94P13887411620
May 25, 2022
Shellygurl66
5 out of 5 stars review

Life like picture quality and color

[This review was collected as part of a promotion.] Purchased this product for the master bedroom. We watch local cable, we stream and use smart view from other smart devices to view on this product. It has life like quality picture and color. The sound from the TV itself is sufficient for the bedroom without adding external sound. Quality product at a reasonable price.

Review from Samsung US
Helpful?4MIORSM0V94P13887411620
Jun 16, 2022
eyloiw
5 out of 5 stars review

Great value for the cost

[This review was collected as part of a promotion.] Picked up during a christmas sale to replace an old 1080 60 inch. I wanted something within my price point with 4K quality, 65 inches and smart features for my streaming subs. The picture is top tier for the price I paid, and the sound can fill up a room. My only real complaint is that it only has 2 hdmi ports, but I knew that before I bought it and so far it hasn't been a problem for me. I use an android dongle in one hdmi, a ps4 in the second. I can watch everything I need and game on my console. Would highly recommend for anyone that wants an inexpensive big 4K television.

Review from Samsung US
Helpful?4MIORSM0V94P13887411620
Sep 15, 2020
Tamika1
5 out of 5 stars review

Samsung television the greatest television ever

[This review was collected as part of a promotion.] the greatest television I ever had . The sound is off the chain. I love that I can mirror my samsung galaxy phone to the television. The picture is so vibrant and so clear you can see every detail of everything in screen. I like rge built in app buttons on the remote control very easily accessed. The television comes on quickly once you press the power button. The settings on the television are great no matter which one you choose. Its a great television I would like to buy more soon. I think It would be great if I could win the sound bar it would be like the movies for me and my grandchildren. Samsung you make great awesome products. Thank you.

Review from Samsung US
Helpful?4MIORSM0V94P13887411620
Jan 2, 2023
Ms B
3 out of 5 stars review

Screen goes dark

I purchased the TV in 2020. The picture quality was beautiful. The volume could be better. I am writing this review now because the picture quality is horrible. For the last few months the picture goes dark. As of the last week the screen is completely dark.

Review from Samsung US
Helpful?4MIORSM0V94P13887411620
reply from Samsung Brand Ambassador

Hello Ms B, Thank you for sharing your review regarding the TU700D Samsung TV. I am sorry that your TV has experienced these issues. So that we can best assist you with step-by-step troubleshooting or warranty assistance, please contact Samsung Customer Service. Call us at 1-800-SAMSUNG, 8 AM - 12 AM EST, seven days a week. LiveChat with an agent, as well as manuals, software, and warranty info, can be found at the ‘Support’ link on our Samsung website. ~ Samsung Advisor