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Customer reviews for SAMSUNG 43" Class TU700D-Series Crystal Ultra HD 4K Smart TV UN43TU700DFXZA for
SAMSUNG 43" Class TU700D-Series Crystal Ultra HD 4K Smart TV UN43TU700DFXZA
4.5 out of 5 stars
stars
10.6K ratings10.1K reviews
  1. 5 stars70% (7,435)
  2. 4 stars18% (1,925)
  3. 3 stars5% (572)
  4. 2 stars2% (263)
  5. 1 star4% (445)
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Showing 2,231-2,240 of 10,158 reviews
May 25, 2022
Reviewer name: Dreadknot
1 out of 5 stars
1 out of 5 stars review

Perfectly Planned Obsolescence

[This review was collected as part of a promotion.] I bought this TV on Nov 27, 2020. Ironically by the time I was sent this survey May 23, 2022 the TV has stopped working. A repair man is being sent out to look at it, quoting a new main board and panel maybe needed to fix. Which may cost more than I originally paid for the TV. I give this TV 1 star for only lasting 18mo just after the warranty. Perfectly planned obsolescence. Other then feeling like I was scammed the TV was great up until then.

Review from Samsung US
Helpful?4MIORSM0V94P13887411620
reply from Samsung Brand Ambassador

Dreadknot: I am very sorry that you experienced issues with your TU7000 Crystal UHD TV and are currently waiting for it to be serviced. I understand your frustration and appreciate your patience. Should you have any issues with your TV after service is complete, please contact Samsung Customer Support. Call us at 1-800-SAMSUNG (ask for TVs), available 8AM - 12AM EST, 7 days a week. For additional support resources, visit us on the Samsung website and click on the ‘Support’ link in the upper right corner of the homepage for: 1) Chat with Us/Product Help: To begin a chat or find solutions, choose ‘TVs & Home Theater’ and select your model & topic. 2) Manuals, Software, & Warranty Info Samsung is committed to providing the best possible product experience, quality, and value, and we are always here to help with any of your questions or concerns. ~ Samsung Advisor  

Oct 13, 2021
Reviewer name: Whisperingwillow
5 out of 5 stars
5 out of 5 stars review

Fantastic Picture

[This review was collected as part of a promotion.] I have never had a TV with picture qualityike this. It's absolutely stunning. I am not too crazy about the jutter reduction feature since it feels like watching the movie on fast forward. But even that when set right still makes it look even better than my old TV. All in all I love the picture and the features this TV has given me.

Review from Samsung US
Helpful?4MIORSM0V94P13887411620
Oct 13, 2021
Reviewer name: Lexie2010
5 out of 5 stars
5 out of 5 stars review

Works great, easy to set up, works with Apple TV

[This review was collected as part of a promotion.] Works well with my Apple TV. I was able to set it up quickly and my Samsung profile has all my settings from the prior TV. Very quick set up, no brainer. The Apple TV set up just worked. I now only use the Apple TV remote to interact with the TV. Sometimes I only use my phone.

Review from Samsung US
Helpful?4MIORSM0V94P13887411620
Oct 26, 2022
Reviewer name: LavishTouchPhotos
5 out of 5 stars
5 out of 5 stars review

One of the best tv purchases ever!

[This review was collected as part of a promotion.] I bought this tv for my families new home. It fits perfectly in our living room and the 4K graphics make it feel like we're really at the movies. I am so happy with my purchase and will continue to buy Samsung brand tvs.

Review from Samsung US
Helpful?4MIORSM0V94P13887411620
Oct 3, 2021
Reviewer name: Disjhosh
4 out of 5 stars
4 out of 5 stars review

Awesome image and compatibility with my phone

[This review was collected as part of a promotion.] Since the minute I unpacked this TV I fell in love the the sleek design and the amazing image, I can connect my phone through Samsung dex and experience it just like a laptop which is awesome! I really like this feature.

Review from Samsung US
Helpful?4MIORSM0V94P13887411620
Sep 15, 2020
Reviewer name: PDXPete
3 out of 5 stars
3 out of 5 stars review

I Expected Better

[This review was collected as part of a promotion.] I also own a Samsung curved 65” 8 series SQLED and absolutely have loved it for over 3 years. So, I expect quality from Samsung. This Television, while the picture is pretty amazing, is far from the quality of my other, and it's things that don't make sense. The feet, for those of us that prefer not to hang our TVs, are cheap and ugly. Seriously, such a small detail that makes a world of difference. The remote is cheap and hideous. The buttons are inconveniently placed, as well. The operating system and user interface are pretty much garbage. Once per week, I have to unplug my television and then power it back up, because the picture goes to crap or only half the screen is viewable. But, it says my software is up to date. Again, when it's working properly, it has a great picture and fills a room, at 75”. I hope Samsung goes back to the quality they're really known for.

Review from Samsung US
Helpful?4MIORSM0V94P13887411620
reply from OBA

PDXPete: Thank you for purchasing the TU7000 TV and for your review. Your thoughts regarding the remote & stand design is important to us and will be shared with our internal teams. I am sorry that you are experiencing issues with your TV needing a reset even though your firmware is up to day. Your TV has several self-diagnosis tools built in that can help solve problems with signal, network, picture, or sound. Go to Settings > Support> Device Care > Start Device Care You may also want to clear out your TV's temporary storage space by pressing and holding the Power button for 6 seconds. I hope this helps to solve your concerns. Should you need further assistance, please contact Samsung Customer Support: 1-800-SAMSUNG (8AM -12AM EST, 7 days a week) On the Samsung website and click on the SUPPORT link in the upper right corner for: 1) Contact Us Options (LiveChat, Remote Support, Facebook, Twitter) 2) Product Support 3) Manuals and Downloads 4) Warranty Info 5) Product Registration: Registering your product gives you access to easy warranty support, convenient opt-in to special promos and offers, faster troubleshooting and service, and quick notification of system updates 6) Samsung Community: A great resource for getting help from Samsung moderators and customers and more 7) …and more product, repair, order, and care options ~ Samsung Solutions

Jul 28, 2022
Reviewer name: BchanOH
5 out of 5 stars
5 out of 5 stars review

Unbeatable value for the size

[This review was collected as part of a promotion.] It might not be the latest technology like the OLED but you won't feel like missing anything as the quality of the TV is so good. It even comes with Samsung TV with about 100 channels free! The only issue I encounter was the cell phone screen mirrorring using the built-in function, it has some connection issues and not full screen, but none of that matters at all.

Review from Samsung US
Helpful?4MIORSM0V94P13887411620
May 31, 2022
Reviewer name: FitlerSquareDad
4 out of 5 stars
4 out of 5 stars review

Great picture; dodgy streaming

[This review was collected as part of a promotion.] First off, the image on this tv is spectacular - no complaints and can't imagine needing anything more. But the streaming menu and navigation are pretty cludgy, with significant input lag and a frequent need to restart the tv to get it to do simple tasks. I have yet to figure out how to move more recently added platforms to the front of the line - very frustrating to scroll past things I have never looked at to get to something I use every day. I replaced a previous ‘dumb' Samsung and wish I had bought another one and just added a Roku stick.

Review from Samsung US
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Sep 24, 2020
Reviewer name: Emil
4 out of 5 stars
4 out of 5 stars review

I had to do factory reset two times

overall a good product. i would be fully satisfied if it didn't show one annoying problem. i needed it as a smart tv wirelessly watching content on the internet. on the third day of having it after all my apps were set the tv lost wifi connection. it kept giving me "wrong password" error until i reset it to factory settings wiping out all my apps and login passwords. it happened again one day later. what i think hopefully fixed the problem was that i disabled the auto firmware updates. did it really fix it? did it really mean anything i don't know? will wait and see. i am taking one star away for this unpleasant experience.

Review from Samsung US
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Jul 27, 2022
Reviewer name: Anonymous
3 out of 5 stars
3 out of 5 stars review

Samsung UTV Just a TV

[This review was collected as part of a promotion.] This TV is the main one used in lining room. Unfortunately it looses ability to pick up my internet box that is sitting 5 ft away on a vibrant basis. I am constantly having to rest my TV in order for it to pick up my internet, also having to rest set because my HDMI ports also loose the ability to read. If it did not have these issues it would be a beautiful TV. Has great color and clear picture. Volume sucks thou. Have to turn volume shy high to hear it. All in all, I would not but this TV again sadly because I am a Samsung person. All my electronics and phone are Samsung.

Review from Samsung US
Helpful?4MIORSM0V94P13887411620