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Customer reviews for SAMSUNG 43" Class TU700D-Series Crystal Ultra HD 4K Smart TV UN43TU700DFXZA for
SAMSUNG 43" Class TU700D-Series Crystal Ultra HD 4K Smart TV UN43TU700DFXZA
4.5 out of 5 stars
stars
10.6K ratings10.1K reviews
  1. 5 stars70% (7,435)
  2. 4 stars18% (1,925)
  3. 3 stars5% (572)
  4. 2 stars2% (263)
  5. 1 star4% (445)
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Showing 2,021-2,030 of 10,158 reviews
Aug 20, 2020
Reviewer name: Jason
2 out of 5 stars
2 out of 5 stars review

Shadowy rings at bottom of screen

features, color and motion are great. brightness is fine. screen quality is not. it started with shadowy rings at the bottom of the screen, almost like half a bullseye. at first i only noticed them when screen was filled with one color. now i notice it most of the time. really annoying when watching sports. if that's your thing, look elsewhere.

Review from Samsung US
Helpful?4MIORSM0V94P13887411620
reply from OBA

Jason: Thank you for purchasing the Samsung TU7000 TV. I am very sorry you are experiencing image issues with your TU7000 TV. Please be sure you have the latest firmware which can be found at: https://www.samsung.com/us/support/owners/product/crystal-uhd-tvs-tu7000-2020 Using your TV's remote, navigate to Settings, and select Support. Select Software Update, and then select Update Now. New updates will be downloaded and installed on your TV. Updates usually take a few minutes; please do not turn off the TV until the update is complete. When the update is finished, the TV will restart automatically. You may want to enable automatic updates for convenience. Select Settings > Support > Software Update, then select Auto Update. If you would like to update your software using USB, please check for the latest version at: https://www.samsung.com/us/support/owners/product/crystal-uhd-tvs-tu7000-2020 Instructions for how to update firmware are detailed here: samsung.com/us/support/answer/ANS00062224/ Should your problem persist, please contact Samsung Customer Support: 1) Phone: 1-800-SAMSUNG (available 8AM -12AM EST, 7 days a week) 2) LiveChat: https://www.samsung.com/us/support/#contact_us_for_support 3) Facebook Messenger: https://www.facebook.com/samsungsupport 4) Twitter: https://twitter.com/SamsungSupport 5) The Samsung Members Community is also a great resource for getting help from Samsung moderators and customers: https://us.community.samsung.com If you have not already done so, we invite you to register your new Samsung product at: https://www.samsung.com/us/account/signin/?redirect=https%3A%2F%2Fwww.samsung.com%2Fus%2Fsupport%2Fregister%2F Registering your product gives you access to easy warranty support, convenient opt-in to special promos and offers, faster troubleshooting and service, and quick notification of system updates. ~ Samsung Solutions

Jun 8, 2020
Reviewer name: Basariya
5 out of 5 stars
5 out of 5 stars review

Nice TV with good qualities

[This review was collected as part of a promotion.] The picture on this TV is stunning right out of the box. I do have a calibration disc that I use to fine tune the settings on my TVs. I didn't have to change any settings. I was really impressed with that. The sound from the built in speakers is also really very good. The remote is very simple to use and as a bonus it is a universal remote that works my DirecTV system and my sound bar. So no more having 3 or 4 remotes laying around. This thing has almost no frame to speak of which is very sleek looking. It has all the built in apps that you need with dedicated buttons on the remote for Netflix and Amazon. It also has built in Disney+ which is awesome. There are plenty of connections for all your other equipment such as sound bars, game consoles, and DVD players and you can control them all with this TV and remote. The drawbacks I can see is I can turn television on and off with Alexa, but do nothing else.

Review from The Insiders
Helpful?4MIORSM0V94P13887411620
Sep 6, 2021
Reviewer name: steve803
5 out of 5 stars
5 out of 5 stars review

This product has a nice clear screen

[This review was collected as part of a promotion.] I use I use my TV to play game I also use my TV to look at ultra HD is ultra HD movies with all the Built-in app that it have it is a marvelous TV and I also can control it with my phone phone as well as operated I can I could also turn my TV on and off through my phone and get all notifications occasions this is someone the best items and futures that this TV have the TV is worth every penny nice 55 Samsung T Samsung TV

Review from Samsung US
Helpful?4MIORSM0V94P13887411620
Jun 17, 2022
Reviewer name: Maualrods7
3 out of 5 stars
3 out of 5 stars review

Great picture quality but poor audio quality

[This review was collected as part of a promotion.] The smart tv has an excellent image quality and a good design, unfortunately the audio quality and the streaming cause disappointments very often. I have tried several ways (including calling the Samsung remote service) and I can't get my cell phone to send a signal to the TV through Wi-Fi In the case of audio, it is not much better, it has very few options to be able to configure a good sound, since the voice is not clear at all and there is a lot of background noise

Review from Samsung US
Helpful?4MIORSM0V94P13887411620
reply from Samsung Brand Ambassador

Maualrods7: Thank you for purchasing the TU7000 TV and for sharing your feedback regarding the sound quality. There are several sound settings you can adjust to suit your personal sound preferences. Change the Sound Mode by going to: Settings > Sound > Sound Mode You can also customize the sound with Expert Settings by going to: Settings > Sound > Expert Settings To assist you with possible sound settings adjustments for a better audio experience, or choosing a Samsung Soundbar to complement your viewing enjoyment, please reach out to us at: 1-800-SAMSUNG (ask for TVs), available 8AM - 12AM EST, 7 days a week. For additional support resources, visit us on the Samsung website and click on the ‘Support’ link in the upper right corner of the homepage for: 1) Chat with Us/Product Help: To begin a chat or find solutions, choose ‘TVs & Home Theater’ and select your model & topic. 2) Manuals, Software, & Warranty Info We look forward to hearing from you. ~ Samsung Advisor

Apr 18, 2021
Reviewer name: Daviscrew
5 out of 5 stars
5 out of 5 stars review

Fast instillation simple instructions

[This review was collected as part of a promotion.] We use our tv for streaming gaming and music currently we he have a ps4 hooked up and it's the best tv we have ever had because of the sound picture clarity and user friendly remote we would highly recommend 10 out of 10

Review from Samsung US
Helpful?4MIORSM0V94P13887411620
Oct 6, 2020
Reviewer name: Natthibo
4 out of 5 stars
4 out of 5 stars review

Great TV- Not enough HDMI

[This review was collected as part of a promotion.] This TV is beautiful, well priced, great picture. Its only drawback is that it doesn't have enough HDMI ports, capped at 2! I'm guessing this is one of the reasons it's so reasonably priced. Overall, a great TV

Review from Samsung US
Helpful?4MIORSM0V94P13887411620
Aug 23, 2022
Reviewer name: Twiggy
5 out of 5 stars
5 out of 5 stars review

The TV is Amazing!!

[This review was collected as part of a promotion.] The Samsung Crystal UHD 4K TV is an absolute dream of set. Beautiful 4K Resolution with Gorgeous Vibrant Colors, Amazing Contrast, and an easy to use Interface. The sounds quality isn't nothing to scoff at either, with Surround sound speakers on the front and back of the TV, watching movies feels like an in home movie theater. The Smart features are simply astounding having Netflix, YouTube, and various other apps at the press of a button is to Amazing for words. Overall the Crystal UHD 4K TV is simply put Amazing in every way, definitely worth the money.

Review from Samsung US
Helpful?4MIORSM0V94P13887411620
Sep 16, 2020
Reviewer name: Webman
5 out of 5 stars
5 out of 5 stars review

The picture quality's great for the price

[This review was collected as part of a promotion.] My first 4K tv and I'm pretty impressed. Not sure if it's my WiFi but the ui is a little slow. Besides that I love the tv and now just need to upgrade my sound system to have the perfect movie environment.

Review from Samsung US
Helpful?4MIORSM0V94P13887411620
Jun 17, 2022
Reviewer name: Write4Jesus
5 out of 5 stars
5 out of 5 stars review

This product has great features

[This review was collected as part of a promotion.] I use my T.V. For streaming music, Watching movies and I church services through Utube on it. I also research a variety of topics. The speaker is pretty decent. It's a great size screen and I love all the different apps and channels it holds. Very satisfied with this product.

Review from Samsung US
Helpful?4MIORSM0V94P13887411620
Jan 18, 2021
Reviewer name: Bobbo
4 out of 5 stars
4 out of 5 stars review

Good Quality for the Price

overall, we are happy with our samsung tv. it makes viewing much more pleasant and dynamic than our previous 10 year old tv. the color and crispness of the picture are excellent. the sound is good, but we are considering buying external speakers to give us an even better experience. our greatest complaint would be side viewing picture quality. resolution begins to fade immediately as you move left or right.

Review from Samsung US
Helpful?4MIORSM0V94P13887411620