i purchased this 65" class tu7000 crystal uhd 4k smart tv in november 2021. right out of the box it had a broken hdmi arc port/jack. the tv only comes with two hdmi ports to begin with. so, i was able to hook up cable to hdmi 1 however now i can't use the hdmi arc port for hooking up a sound bar, for example. then, the tv's bluetooth search feature doesn't seem to be working, or isn't compatible, even though the soundbar is also a samsung unit. so, features in addition to the regular tv function - not so good.

[This review was collected as part of a promotion.] I purchased a 65 inch Samsung tv for my bedroom. I could watch tv anywhere else due to picture quality. I ended up purchasing 3 more of the same tv to have in the living areas of my home. The picture it pristine! There so many settings you can use for your own custom experience. Their customer support is amazing! I own all Samsung appliances. I love them! Should check out their new front load washer and dryer! Newest front load model! The highest tech washer and dryer ever made!

[This review was collected as part of a promotion.] We bought this TV after purchasing the 70" comparable model for another room. Once again, it is perfect! The room we put it in is very bright in the late afternoon/evening and this one is bright enough that we have no problem seeing it. As we upgrade the TVs in our house, we will continue getting Samsungs!

[This review was collected as part of a promotion.] I use the TV to watch streaming services as well as playing video games. The picture clarity is more than sufficient, however the sound system leaves something to be desired. I am not sure why Samsung, which typically offers products of superior quality would overlook an important feature like that.

[This review was collected as part of a promotion.] Old Samsung TV died right when Covid shut down began so needed a new TV. Remote control response is slow and blacks flutter on screen occasionally. Game mode works well with the Xbox one. Overall good quality picture.

only had this tv one week and i am having issues with it connecting to my internet. i have troubleshot every thing and it still will not connect. all of my other devices are functioning great on the same wifi. i only watch tv based on my wireless connection through streaming so this is truly disappointing

[This review was collected as part of a promotion.] My television has a very clear and crisp screen. The only complaint that I have is that every now and then the sound goes off. You can turn the volume up but it doesn't come back on until you turn the set off and turn it back on.

[This review was collected as part of a promotion.] Movies you've watched a million times will feel like a first time experience when you see the clarity on this screen! It's amazing how much you can see. Watch football? You will see every blade of grass and drop of sweat.

Hdmi ports keep losing connection. The screen will appear to shut off in the middle of gaming. I've upgraded the hdmi cables thinking that was the issue, I've switched the hdmi ports, I've tried gaming mode on, off, and auto and it doesn't make a difference. I check to make sure the software is up to date and it is. We are loyal Samsung users from our tvs to our oven to our phones. But this TV is making me consider changing courses.

[This review was collected as part of a promotion.] Game mode works very well with my Xbox series x but not so great with my ps3 which is fine the ps3 is picky Alexa can only turn the tv on and off not adjust volume or play any specific streaming service it works well enough if you don't lose the remote