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Customer reviews for SAMSUNG 43" Class TU700D-Series Crystal Ultra HD 4K Smart TV UN43TU700DFXZA for
SAMSUNG 43" Class TU700D-Series Crystal Ultra HD 4K Smart TV UN43TU700DFXZA
4.5 out of 5 stars
stars
10.6K ratings10.1K reviews
  1. 5 stars70% (7,435)
  2. 4 stars18% (1,925)
  3. 3 stars5% (572)
  4. 2 stars2% (263)
  5. 1 star4% (445)
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Showing 1,531-1,540 of 10,158 reviews
May 24, 2022
Reviewer name: Reyno4
2 out of 5 stars
2 out of 5 stars review

Great Picture

[This review was collected as part of a promotion.] The WIFI went out in about 16 months and the warranty is only for 12 months. When the WIFI was working it was great for streaming. I really enjoyed watching movies and sports on the TV. If not for the WIFI going out in less than a year and half I would have given this TV a 5 Star rating. Samsung did agree to pay for the parts after they confirmed that the WIFI was defective. I had to pay for the labor and transport it to and from the service center as it would have been a lot more if they come to your residence. Very disappointed in a TV that needs to be repaired in less than 2 years!

Review from Samsung US
Helpful?4MIORSM0V94P13887411620
reply from Samsung Brand Ambassador

Reyno4: Thank you for sharing your review of Samsung’s TU7000 TV. We’re sorry your experience didn’t match your expectations. Thank you for giving us a chance to make things right. Your feedback is very important to us as we continuously strive for best-in-class product and service. Please feel free to reach out to Samsung Customer Support with any further comments, concerns, or suggestions you wish to share. Call us at 1-800-SAMSUNG (ask for TVs), available 8AM - 12AM EST, 7 days a week. For additional support resources, visit us on the Samsung website and click on the ‘Support’ link in the upper right corner of the homepage for: 1) Chat with Us/Product Help: To begin a chat or find solutions, choose ‘TVs & Home Theater’ and select your model & topic. 2) Manuals, Software, & Warranty Info Samsung is committed to providing the best possible product experience, quality, and value, and we are always here to help with any of your questions or concerns. ~ Samsung Advisor

Oct 5, 2020
Reviewer name: FenSamS
5 out of 5 stars
5 out of 5 stars review

Better than other expensive models

[This review was collected as part of a promotion.] It's a great TV for the Price. Clear picture with nice sound. Easy to setup. Samsung TV runs smooth and also Roku TV. Lots of Apps.Pros: Price / Picture / Sound / Ease of UseCons: Remote Control / Time Settings Glitch / App Store should have sorting options like A-Z Z-A Newest Oldest...

Review from Samsung US
Helpful?4MIORSM0V94P13887411620
Oct 6, 2020
Reviewer name: Milbro53
5 out of 5 stars
5 out of 5 stars review

Great 4K Increase!

[This review was collected as part of a promotion.] Recently purchase this 65" 4K unit as an upgrade the 58" 4K . What a difference in size makes when video content is so clear. I'm enjoying the vibrant color contrast, an the increased refresh rate. I would recommend the purchase of this T.V.

Review from Samsung US
Helpful?4MIORSM0V94P13887411620
Sep 15, 2020
Reviewer name: TvSnob
5 out of 5 stars
5 out of 5 stars review

Cream of the Crop!

[This review was collected as part of a promotion.] I was surprised how many unexpected features this TV has. I was in search of an entertainment TV for my living room. Being in my 20's, I wanted a TV that my company can enjoy for movie nights, sports games, and binging on reality shows. My only requirement was to have a decent size clear screen, and of course one compatible for streaming and a variety of apps. I conducted research on several TVs, most were streaming compatible and around the same price range. However, in person the Samsung TV display has impeccable clarity that surpassed the others and the embedded speakers are top notch, featuring a movie theater-like quality. Assembly was easy using the instructions, making the set-up time minimal. I'm most appreciative of the ease of the technology utilized for personal set-up. Samsung provides an app feature called “Smart Things” that allows you to manage all TV features (i.e. sleep mode, remote, sound, internet connectivity, universal app management) and sync any other Samsung products should you choose to expand, ensuring utmost effectiveness. I am beyond happy with this TV! I received way more than I paid for! All features are advanced yet simple to navigate. Samsung provides many options: Display, Sound, and app viewing showing you your free options and options available for purchase. The most surprising is that there is SamsungTV that has numerous free channels to watch. It's much more than a TV, and I will definitely be buying more products. Thank you Samsung!

Review from Samsung US
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Dec 27, 2020
Reviewer name: Will
2 out of 5 stars
2 out of 5 stars review

One remote does not work

the pucture quality is great but the one remote does not work well. it was able to connect and find my cable company and then all of a sudden it dropped out. now i have to use both the cable and the tv remote to work the tv. i'm also not a fan of the interface of the tv. the operating systems is very confusing and not user friendly at all. ive tried to resest the whold system and start from scratch and it still wont work. i also dont like how evertime i hit the guid button it goes to samsungtv.

Review from Samsung US
Helpful?4MIORSM0V94P13887411620
reply from OBA

Will: Thank you for sharing your review of the Samsung TU7000 and for sharing your user experience with the remote and user interface. So we can better understand the problems you are experiencing and provide you with troubleshooting assistance or warranty service, please contact Samsung Customer Support. 1-800-SAMSUNG (ask for TVs), available 8AM -12AM EST, 7 days a week Or visit us on the Samsung website and click on the ‘Support’ link in the upper right corner of the homepage for: 1) Contact Us Options (LiveChat, Remote Support, Facebook, Twitter) 2) Product Support 3) Manuals and Downloads 4) Warranty Info 5) Product Registration: Registering your product gives you access to easy warranty support, convenient opt-in to special promos and offers, faster troubleshooting and service, and quick notification of system updates 6) Samsung Community: A great resource for getting help from Samsung moderators and customers and more 7) …and more product, repair, order, and care options ~ Samsung Solutions

Jun 13, 2022
Reviewer name: Gabo52
5 out of 5 stars
5 out of 5 stars review

excellent tv

[This review was collected as part of a promotion.] I like how I can stream videos, movies and series. We like the color and the definition in 4k a lot, the color looks very good. We like the features to be able to change color modes, to film mode or more natural. The color in 4k in the series is very sharp

Review from Samsung US
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Apr 11, 2021
Reviewer name: AztecEyes
4 out of 5 stars
4 out of 5 stars review

Good picture

[This review was collected as part of a promotion.] When you are watching a good sporting event. There are no interruptions or breakups. I think nice to know that you can enjoy and concentrate on what you're watching with no worries. I would recommend this TV to anyone that wants to have a good time with friends or family. Good sound and very well balanced.

Review from Samsung US
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Aug 23, 2022
Reviewer name: Anonymous
1 out of 5 stars
1 out of 5 stars review

Brand new tv with sound malfunction

[This review was collected as part of a promotion.] Bought a brand new tv, came home set up the entire thing to find out that the sound came with a problem. Need to put the volume more then 50 to hear something. Always had LG and the one time I make the switch this Happens.

Review from Samsung US
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reply from Samsung Brand Ambassador

Hi, paulnetojr, Thank you for sharing your experience with low volume on the Samsung TU7000 TV. I understand how frustrating it is when your product is not working as expected. I have a few setting adjustments for you to try that should help resolve your issues. 1) Auto Volume automatically adjusts the sound to a certain level when changing channels or switching to another external input. 2) Adaptive Volume automatically adjusts to a specific volume level while watching TV. The TV analyzes your volume usage history by time period to automatically adjust the volume when you use an app or switch to an external input source. 3) Several Sound Modes are likewise available to meet your personal preferences: Home > Settings > Sound > Sound Mode. Also, some sources have their own volume control, which might be set too low. Please check the volume control of the external device (cable box or satellite box, DVD, Blu-ray, etc.) connected to your TV. Also, check the cable connection between an external device and the TV and then try the cable connection again. For more help, please reach out to us at 1-800-SAMSUNG, 8 AM - 12 AM EST, seven days a week. Or visit us on the Samsung website and click on the ‘Support’ link for: 1) LiveChat with an agent 2) Manuals, Software, & Warranty Info ~ Samsung Advisor

May 6, 2023
Reviewer name: The official
3 out of 5 stars
3 out of 5 stars review

Ok to not good.

The TV is good. Wish it was better at streaming. I would recommend something better to anyone looking for a good quality reliable TV. I have a technician coming to look to see why I can't stream. it is definitely the TV that's the problem, not the internet or streaming service. May upgrade to something better if I can't solve the issue.

Review from Samsung US
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Jun 13, 2022
Reviewer name: Sam5ung
3 out of 5 stars
3 out of 5 stars review

Issues with TV

[This review was collected as part of a promotion.] We use this for Direct TV and Streaming services. Sometimes there are lagging issues, pictures also becomes distorted/blurry. We have always used Samsung products, especially televisions because of quality of pictures. Also currently have model number UN55HU7250F and PN51E450A1FXZA and UN75NU6080F. We prefer the UN55HU7250F over all the others. Wish it was up to date, and not curved. Picture quality is best in our opinion.

Review from Samsung US
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