Customer reviews for SAMSUNG 43" Class TU700D-Series Crystal Ultra HD 4K Smart TV UN43TU700DFXZA

Customer reviews for SAMSUNG 43" Class TU700D-Series Crystal Ultra HD 4K Smart TV UN43TU700DFXZA for

SAMSUNG 43" Class TU700D-Series Crystal Ultra HD 4K Smart TV UN43TU700DFXZA

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4.5 out of 5 stars

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May 12, 2022

Anonymous

4 out of 5 stars review

Audio Guidance works well

I'm a blind user and with my Samsung TV I am now able to use my TV with minimal help due to the Audio Guidance and Alexa. One thing I wish the remote had is a 30 second time jump button rather than needing to locate the screen time jump which takes quite a bit of navigation.

Review from Samsung Canada

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reply from Operations

Hi JesseBond29, thanks so much for your kind words! We sincerely appreciate your feedback and will share this with our team. We hope you enjoy many years of great entertainment with your Samsung 4K TV!

Jul 26, 2022

Shazbot

4 out of 5 stars review

The TV is beautiful features are nice

[This review was collected as part of a promotion.] I use my Samsung TV to stream all of our television channels. We do not have a cable carrier at the present time and don't want one because of the expense I found that we can get just as many channels and some features that they don't have.

Review from Samsung US

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Sep 10, 2021

JonesofNormandi

5 out of 5 stars review

I heart this flat screen

[This review was collected as part of a promotion.] I enjoy everything about this TV. From the moment I walk into the living room It catches my eye. To the instant I turn it on. It's totally great. Whether I'm watching a movie or laughing it up with a sitcom, the picture is truly breathtaking. Not to mention whilst listening to my favorite music.. the quality of sound is out of this world. I tell you; the people over at Samsung really did their best work here on this item. thanks, aka. just another satisfied customer

Review from Samsung US

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Sep 15, 2020

JohnnyR

5 out of 5 stars review

Great for today's Apps.

[This review was collected as part of a promotion.] Everything runs nice , what I mean with this is that everything works. Just a little slow when I click the home button in order to choose an app. Besides that everything is nice including the price. I love the my Samsung TV.

Review from Samsung US

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Oct 2, 2020

Duc Pham

1 out of 5 stars review

Poor quality

i bought a new one. used only 40 days and problem happens. the picture is distorted, blur either i watched tv channel or youtube. turned off tv and turned on again, problem still occured. have to reset the tv, then it became normal. i am going to ask for replacement or return

Review from Samsung US

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reply from OBA

Duc Pham: Thank you for purchasing the TU7000 TV. I am very sorry for the color glitch issue you encountered. Please check that your TV has the latest firmware update, which should resolve your issue. To update directly from your TV, press the HOME button on your remote. - Go to SETTINGS (gear icon) > Support > Software Update > Update Now - Your TV will check for the update and should start downloading the update. After the update is installed the TV will shut down and restart. Once the TV restarts, press and hold the Power button until the TV turns off and back on. If your TV is not connected to the internet, follow these steps to update the firmware. - You can find the update (ver 1401.7) at: samsung.com/us/support/owners/product/crystal-uhd-tvs-tu7000-2020 - Extract the firmware to the root of a USB thumb drive. (Do not put it in any folders on the thumb drive.) - Connect the USB thumb drive to a USB port on your TV. - Navigate to Settings > Support > Software Update, select Update Now, and then select Yes. - The TV will install the update and then restart. - Once the TV restarts, press and hold the Power button on your remote until the TV turns off and back on. If your issue persists after the firmware update, please contact Samsung Customer Support. 1-800-SAMSUNG (available 8AM -12AM EST, 7 days a week) Or visit us on the Samsung website and click on the ‘Support’ link in the upper right corner of the homepage for: 1) Contact Us Options (LiveChat, Remote Support, Facebook, Twitter) 2) Product Support 3) Manuals and Downloads 4) Warranty Info 5) Product Registration: Registering your product gives you access to easy warranty support, convenient opt-in to special promos and offers, faster troubleshooting and service, and quick notification of system updates 6) Samsung Community: A great resource for getting help from Samsung moderators and customers and more 7) …and more product, repair, order, and care options - Samsung Solutions

Sep 26, 2022

Dburn2g

5 out of 5 stars review

Superior picture and SMART features!

[This review was collected as part of a promotion.] There is not TV I have come across that has a more crystal clear picture than Samsung TV. The clarity of the picture is unmatched. Also, the SMART features are so great. It integrates seamlessly with my phone and my laptop. Easy to mirror and stream apps right to the TV! I would buy it over and over! Thank you Samsung!!

Review from Samsung US

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Nov 1, 2020

Anonymous

5 out of 5 stars review

Great TV!

[This review was collected as part of a promotion.] The picture on this tv is excellent, as well as the sound and accessibility of everything. The look of it is very sleek and modern. It's a good tv to have around when you are stuck at home as much as everyone is right now. We really are enjoying it!

Review from Samsung US

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May 23, 2022

Joyfulfrog

5 out of 5 stars review

Sweet dreams

[This review was collected as part of a promotion.] We love our new Samsung Crystal 58-in television/monitor. We enjoy watching our favorite shows. It has fantastic color resolution. We also play video games when we use it for online as a monitor and for streaming shows. It is a great value!

Review from Samsung US

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Oct 6, 2020

WaxTX

3 out of 5 stars review

Good TV

[This review was collected as part of a promotion.] Always impressed with Samsung, but did find some deficincies with this model. When attaching my TIVO VIA HDMI it did not recognize it immeidately, as it did with a Samsung Blu-Ray player. Also I find that the processor has a little bit of lag to it when switching from app to app or when trying to select an item there is a lag.

Review from Samsung US

Helpful?

reply from OBA

WaxTX: Thank you for sharing your experience with the TU7000 TV. I am sorry that you are experiencing some lag when switching between apps. To optimize the smart TV performance, please try Device Care option under the Support Menu. Go to Settings > Support> Device Care > Start Device Care This service checks memory and frees up unused cached memory and closes background apps. I hope this helps to solve your concerns. Should you need further assistance, please contact Samsung Customer Support. 1-800-SAMSUNG (available 8AM -12AM EST, 7 days a week) Or visit us on the Samsung website and click on the ‘Support’ link in the upper right corner of the homepage for: 1) Contact Us Options (LiveChat, Remote Support, Facebook, Twitter) 2) Product Support 3) Manuals and Downloads 4) Warranty Info 5) Product Registration: Registering your product gives you access to easy warranty support, convenient opt-in to special promos and offers, faster troubleshooting and service, and quick notification of system updates 6) Samsung Community: A great resource for getting help from Samsung moderators and customers and more 7) …and more product, repair, order, and care options ~ Samsung Solutions

Sep 2, 2020

Anonymous

3 out of 5 stars review

Slow processor-BEWARE OF LAG

super excited once the tv was delivered. i just bought my first house and this tv seemed to be the perfect fit. once opened i was really upset at how much this brand new tv lagged. like lagged lagged. i will never buy another samsung tv because of how slow the 7 series is!!!! stuck with this tv, dont be like me! not impressed.

Review from Samsung US

Helpful?

reply from OBA

London Folsom: Thank you for sharing your experience with the TU7000 TV. I am sorry that you are experiencing some delayed response. To optimize the smart TV performance, please try Device Care option under the Support Menu. Go to Settings > Support> Device Care > Start Device Care This service checks memory and frees up unused cached memory and closes background apps. I hope this helps to solve your concerns. Should you need further assistance, please contact Samsung Customer Support. 1-800-SAMSUNG (8AM -12AM EST, 7 days a week) On the Samsung website and click on the SUPPORT link in the upper right corner for: 1) Contact Us Options (LiveChat, Remote Support, Facebook, Twitter) 2) Product Support 3) Manuals and Downloads 4) Warranty Info 5) Product Registration: Registering your product gives you access to easy warranty support, convenient opt-in to special promos and offers, faster troubleshooting and service, and quick notification of system updates 6) Samsung Community: A great resource for getting help from Samsung moderators and customers and more 7) …and more product, repair, order, and care options Again, thank you for taking the time to share your thoughts on this product. Your feedback helps us continuously deliver best-in-class products and service. ~ Samsung Solutions