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Customer reviews for SAMSUNG 43" Class TU700D-Series Crystal Ultra HD 4K Smart TV UN43TU700DFXZA for
SAMSUNG 43" Class TU700D-Series Crystal Ultra HD 4K Smart TV UN43TU700DFXZA
4.5 out of 5 stars
stars
10.6K ratings10.1K reviews
  1. 5 stars70% (7,435)
  2. 4 stars18% (1,925)
  3. 3 stars5% (572)
  4. 2 stars2% (263)
  5. 1 star4% (445)
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Showing 1,461-1,470 of 10,158 reviews
Aug 23, 2022
Reviewer name: FatherofThree
5 out of 5 stars
5 out of 5 stars review

Excellent value

[This review was collected as part of a promotion.] I bought this tv because of the combination of price and the Samsung brand. I have been pleasantly surprised by the quality of the display. We have watched movies on blu-ray and streamed many tv shows. The display is clear and bright, much clearer than the tv it replaced. My kids love it! Overall an excellent value - I am very pleased.

Review from Samsung US
Helpful?4MIORSM0V94P13887411620
Oct 21, 2020
Reviewer name: Ericjohn
4 out of 5 stars
4 out of 5 stars review

Great picture. Great price.

[This review was collected as part of a promotion.] It's crazy how quickly TV tech progresses! Big Samsung fan - this is the 3rd I've bought. Picture and sound are great. Note the number of HDMI ports - this one didn't have enough for all the gadgets, but found a workaround. Great TV for the cost.

Review from Samsung US
Helpful?4MIORSM0V94P13887411620
Jul 11, 2022
Reviewer name: MoniBelle27
4 out of 5 stars
4 out of 5 stars review

The picture quality is great!

i do not care for that every time i turn it on it does not recognize that i have internet access. it's basically like i have to re-connect to wifi each time. am i over-looking the voice control on the remote? even the xfinity and netflix remotes have that feature.

Review from Samsung US
Helpful?4MIORSM0V94P13887411620
Aug 8, 2022
Reviewer name: Tugboat
3 out of 5 stars
3 out of 5 stars review

Picture reset needed once tv turned kn

Ive never owned a Samsung that has issues like the tv I have now. If tv has been off for a length of time as soon as its turned on the picture colours are flat. I have to go int the picture setup and physically reset picture to Standard dynamic or what I want.

Review from Samsung Canada
Helpful?4MIORSM0V94P13887411620
reply from Operations

Thanks for bringing this to our attention, Tugboat. Could you give us a call at 1-800-SAMSUNG or use the live chat on our website (www.samsung.com/ca/support)? We’d love to help, but will need a little more detail about the issue. 

Sep 23, 2020
Reviewer name: bluecubbie71
5 out of 5 stars
5 out of 5 stars review

Crystal clear picture

[This review was collected as part of a promotion.] As someone who has not had a smart tv before this was a huge leap from our previous one. I was dreading the whole set up but it was so easy. The instructions were clear and simple to follow and it only took a few minutes to set up and we were off. The colors are vibrant and I can't believe how clear the picture is. The remote is really easy to use even though it can look daunting. I love the Samsung tv plus and all the free channels you get. The setting to change the picture mode to suit what you are watching is a great feature. The expert setting are great on the picture and sound if you know what you are doing.It's so simple to switch between the different apps not only using the preset buttons on the control but just by hitting the home button and scrolling through to find the app you want. The sound also has to be mentioned as you can see the volume level on the tv and we don't have to have it that high anymore as our air con can be quite loud. So far the only downsides to the tv are that I wish the power cable was longer and that it had 3 HDMI ports and not 2. I am loving it so far though and can't wait to see what else it offers.

Review from The Insiders
Helpful?4MIORSM0V94P13887411620
Oct 22, 2020
Reviewer name: Whitey
5 out of 5 stars
5 out of 5 stars review

TV is a perfect fit for the selected room.

[This review was collected as part of a promotion.] Selected this TV on my personal experience and Samsung reputation. Based on the available selection I was able to find the perfect size TV with great color, definition and sound. Very happy with my selection.

Review from Samsung US
Helpful?4MIORSM0V94P13887411620
Sep 16, 2020
Reviewer name: Jouster
3 out of 5 stars
3 out of 5 stars review

Great TV for the price.

[This review was collected as part of a promotion.] Picture quality does not appear as good as previous years. However, the sound quality appears much better than any of the previous models. I was really impressed with the sound. I was saving up for a sound bar, but the sound is decent without it. I like the remote, but it needs a backlight.

Review from Samsung US
Helpful?4MIORSM0V94P13887411620
reply from OBA

Jouster: Thank you for purchasing the TU7000 TV and for your review. Your thoughts regarding the remote design and improved sound is important to us and will be shared with our internal teams. There are several image settings you can adjust to your liking such as Picture Mode and Expert Settings. Choose a Picture Mode by going to Settings > Picture > Picture Mode and choose from Dynamic, Standard, Natural, Movie, or Filmmaker Mode. You can further adjust your sharpness, brightness, contrast, color, and more by going to Settings > Picture > Expert Settings For further information regarding Image Settings, please see this article: https://www.samsung.com/us/support/answer/ANS00079295/ Should you ever have questions or need help with TV features, specs, or operation, we are here to help. 1-800-SAMSUNG (8AM -12AM EST, 7 days a week) On the Samsung website and click on the SUPPORT link in the upper right corner for: 1) Contact Us Options (LiveChat, Remote Support, Facebook, Twitter) 2) Product Support 3) Manuals and Downloads 4) Warranty Info 5) Product Registration: Registering your product gives you access to easy warranty support, convenient opt-in to special promos and offers, faster troubleshooting and service, and quick notification of system updates 6) Samsung Community: A great resource for getting help from Samsung moderators and customers and more 7) …and more product, repair, order, and care options ~ Samsung Solutions

Jan 11, 2022
Reviewer name: Indiana317
5 out of 5 stars
5 out of 5 stars review

Value

great set for the price. the tv looks sleek and modern. even though it is a lower end set, the picture quality is good especially for gaming devices and movies. the apps work well and we enjoy seamless streaming of videos and movies. im very satisfied with my purchase and samsung continues to produce quality devices.

Review from Samsung US
Helpful?4MIORSM0V94P13887411620
Sep 15, 2020
Reviewer name: Casual1Viewer
5 out of 5 stars
5 out of 5 stars review

Easy Set Up and Use

[This review was collected as part of a promotion.] I replaced a 51' Samsung TV with this one and so far I'm extremely pleased with it. It was so easy to set up and has a beautiful picture just coming out of the box. We will need a smaller TV for the bedrooms soon so you bet I'm sticking with Samsung.

Review from Samsung US
Helpful?4MIORSM0V94P13887411620
Mar 13, 2021
Reviewer name: Eric
2 out of 5 stars
2 out of 5 stars review

medocore TV, terrible software & support

this replaced an off brand 4k from 4 years ago. i didn't like that one. i like this one less. the picture is alright, but the sound is tinny. the built in software is terrible. the remote by itself is just fine, but working with the software, no. to add insult, support is absolutely abysmal. to add insult i just have support lie to me for an hour. they will sell your data and tell you they don't.

Review from Samsung US
Helpful?4MIORSM0V94P13887411620
reply from Samsung Brand Ambassador

Eric: Thank you for purchasing the Samsung TU7000 and for your review. We appreciate your feedback regarding the sound and software on your TV. Your TV has several self-diagnosis tools built in that can help solve problems with signal, network, picture, or sound. Go to Settings > Support> Device Care > Start Device Care You may also want to clear out your TV's temporary storage space by pressing and holding the Power button for 6 seconds until your TV turns off and back on again. Please also be sure you are running the latest firmware. You can check to see what software version your TV is using and if there is an available update through the settings on your TV. Go to: Settings > Support > Software Update. I hope this helps. Should you need further assistance, please contact Samsung Customer Support: 1-800-SAMSUNG (ask for TVs), available 8AM -12AM EST, 7 days a week Or visit us on the Samsung website and click on the ‘Support’ link in the upper right corner of the homepage for: 1) Contact Us Options (LiveChat, Remote Support, Facebook, Twitter) 2) Product Support 3) Manuals and Downloads 4) Warranty Info 5) Product Registration: Registering your product gives you access to easy warranty support, convenient opt-in to special promos and offers, faster troubleshooting and service, and quick notification of system updates 6) Samsung Community: A great resource for getting help from Samsung moderators and customers and more 7) …and more product, repair, order, and care options ~ Samsung Specialist