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Customer reviews for SAMSUNG 43" Class TU700D-Series Crystal Ultra HD 4K Smart TV UN43TU700DFXZA for
SAMSUNG 43" Class TU700D-Series Crystal Ultra HD 4K Smart TV UN43TU700DFXZA
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Showing 1,251-1,260 of 10,154 reviews
Oct 25, 2022
BADREMOTE
3 out of 5 stars review

Good picture, Slow remote and response time

[This review was collected as part of a promotion.] The TV works fine. it has a good picture. The remote function however is terrible. It takes several seconds after the button you pushed registers with the TV. Often you aren't sure if it the button worked so you press again and then it jumps all over. The sounds quality is fine. Again, the accessibility with the remote and the function of the main menu is one of the worse I've experiences with a TV and is a deal breaker. I wouldn't buy another one.

Review from Samsung US
Helpful?4MIORSM0V94P13887411620
reply from Samsung Brand Ambassador

Hi there, Thank you for your review and purchase of the TU700D TV. Please know we are here to help. I recommend ensuring that you have the latest Firmware. To do so, go to Settings> Support> Software Update. You may also want to further optimize performance with the self-diagnostic tool, which checks memory, frees up unused cached memory, and closes background apps. Go to Settings > Support > Device Care > Start Device Care. I hope these tips help you enjoy your new product. You can always contact us for further help at 1-800-SAMSUNG, 8 AM - 12 AM EST, seven days a week. Our LiveChat agents are also available by clicking on the ‘Support’ link on our website. ~ Samsung Advisor

Oct 24, 2022
Jtam
2 out of 5 stars review

Terrible display quality

i was very excited to get a new tv & usually have great luck with samsung as a brand. that was not the case this time. i tried changing every setting as far as the clarity & picture went. the quality was very subpar & was definitely noticeable to guests. when i called the appliance company i purchased from, they stated theyve had numerous returns and complaints with samsung lately. it gets a 2 star rating at least, for ease of the program & user friendly.

Review from Samsung US
Helpful?4MIORSM0V94P13887411620
reply from Samsung Brand Ambassador

Hi Jtam, We appreciate you sharing your experience with the TU7000 TV. Your feedback regarding image quality is important to us and will be shared with our internal teams. I see that you’ve already tried adjusting your image, but I did want to share the following adjustments with you, just in case: Go to Home > Settings > Picture > Picture Mode and select the mode that best fits your usage: 1) Standard: Default mode suitable for general viewing environments. 2) Natural: Reduces eye strain for a comfortable viewing experience. 3) Movie: Suitable for watching TV or movies in a dark room. 4) Dynamic: Makes the picture brighter and clearer in bright viewing environments. 5) Filmmaker Mode: You can watch the source content (e.g., movie) as it is. If the image is defined as Filmmaker Mode, it will automatically switch to Filmmaker Mode while watching. You can also go to Settings > Picture > Expert Settings > to manually fine-tune your image. Finally, if you have your TV connected to an external device, theTV will upscale as best possible. The closer your content is to 4K, the better the image will look on the screen. Here are some tips to help improve picture clarity: 1) HDMI cables are recommended for optimal HD viewing. 2) If you have an analog cable box or satellite box, upgrade to a digital cable box or satellite box. 3) Change the output resolution of your devices, such as digital broadcast receivers, IPTV, and set-top boxes, to UHD or HD. If you need more help, Samsung is here for you. Please call us at 1-800-SAMSUNG, 8 AM - 12 AM EST, seven days a week. Our LiveChat agents are also available by clicking on the ‘Support’ link on our website. ~ Samsung Advisor

Oct 24, 2022
Chiefsfan
5 out of 5 stars review

Amazing Picture

[This review was collected as part of a promotion.] Our TV is used for hours every day for entertainment and education purposes. This television has a crisp picture that puts the other TV's in our home to shame. We have found no negatives for this product.

Review from Samsung US
Helpful?4MIORSM0V94P13887411620
Oct 6, 2020
HappyTVfamily
5 out of 5 stars review

Simple, all in one and super clear TV for all

[This review was collected as part of a promotion.] We were looking for an upgrade for family living room and Samsung has always been on the preferred list. Cameron the 65” 4K Smart UHD TV, and must say it checked all boxes we need as a family. One remote only despite running all TV via streaming.Simple to use yet sophisticated use when needed. I also like the integration with my Samsung phone and iPad. While not what I use all the time simple control or stream from device to TV is literally one click

Review from Samsung US
Helpful?4MIORSM0V94P13887411620
Mar 31, 2023
Goober
2 out of 5 stars review

Feeling scammed

Picture is beautiful. Remote sucks. On OTA broadcast and when using blue ray or cable box it is fine. But when you use a streaming service like Netflix or YouTube tv it is horrible, the stutter is driving me crazy! What is the point of selling a smart tv if the thing is garbage while running apps? The whole point of a smart tv is running streaming services. Looks great in store, then you see the great picture at home.... And then the disappointment sets in as soon as you see the stutter.

Review from Samsung US
Helpful?4MIORSM0V94P13887411620
Oct 21, 2020
CG123
4 out of 5 stars review

This product has improved our quality of life!

[This review was collected as part of a promotion.] We have been spending more time at home due to COVID. Having a bigger screen has helped us enjoy our time at home more--it's easier to do family yoga and movie days together. The picture is clear, and we are very happy with this product.

Review from Samsung US
Helpful?4MIORSM0V94P13887411620
Sep 15, 2020
WayneF
5 out of 5 stars review

Perfect size, excellent picture and easy to setup.

[This review was collected as part of a promotion.] Wanted a 4K TV for my bedroom and this was the perfect size. With my old TV I couldn't stream anything to the TV because it had no internet connectivity. The wireless on this set makes it a snap. The AC band makes for a buffer free picture. The price was in the range I was looking for and I couldn't be happier with my purchase. I sound bar would be icing on the cake.

Review from Samsung US
Helpful?4MIORSM0V94P13887411620
Jul 27, 2022
CKhans
5 out of 5 stars review

Samsung U7000

[This review was collected as part of a promotion.] I use my TV for streaming, and the kids use it for playing games. Picture is awesome, loads quickly. Reasonable price. I replaced an older Samsung with this one, I am really enjoying it. Kids now have the older Samsung (which still works great), but I want a larger one, and they like playing games on this one, so they will get this one when I get a new one. I really like the Samsung TV's. Have never had an issue with them. My next TV will also be a Samsung.

Review from Samsung US
Helpful?4MIORSM0V94P13887411620
Oct 6, 2020
samsungowner1234
5 out of 5 stars review

Great TV

[This review was collected as part of a promotion.] Very happy with the TV, especially for the price. The connectivity to various apps as a smart TV is great, and the resolution is very clear. The only downside is that it can sometimes be a bit slow, but that could also be due to my own wifi.

Review from Samsung US
Helpful?4MIORSM0V94P13887411620
Sep 16, 2020
King21C
4 out of 5 stars review

Great TV for the price

[This review was collected as part of a promotion.] This is a great TV for the price. The features are pretty good as well. I like that the Samsung plus channels are tied into the channels that I get from my inside antenna. I used an Apple TV with mine and the TV remote can be used to control Apple TV settings. Picture quality is not great, but definitely above average for the price. Sound quality is pretty good as well. This TV has no real downfalls at all.

Review from Samsung US
Helpful?4MIORSM0V94P13887411620