Customer reviews for SAMSUNG 43" Class TU700D-Series Crystal Ultra HD 4K Smart TV UN43TU700DFXZA forSolid tv for avg person
[This review was collected as part of a promotion.] So I have the 7000 series wall mounted in my living room. After years of being my parents living room TV and anniversary present from me they bought a new qled Samsung and gave this one back to me. It has screen burn in from when they left a DVD menu up on the screen one night. Then I have a TU8300 curved 55 inch that I just bought and never watch that sits under my wall mounted one on a TV stand. It would look dumb being wall mounted since it's curved.
Awesome TV
[This review was collected as part of a promotion.] This Samsung TV's picture is so crystal clear you fill like you are live and in person no matter what show/video you watch. Sound quality is good too. Set-up took about 30 minutes but it was easy. The tv gave instructions each step of the way. Love Love this Samsung Smart TV:)
Glitching
the picture on the tv is great and i love all the features that are included. i have onky had my tv for 3 weeks and i have had glitches where i cant open any other apps expect for netflix. the screen goin dark for no reason when trying to open an app. i cant dowload any of the games on here. i dont think all of the tha are like this maybe i just got a defective tv.
Kmoney22: Thank you for choosing the TU7000 Smart 4K TV and taking the time to share your experience. I am very sorry to hear that your apps are not working properly. Please check your network connection. When the network speed is slow, the app may not work, or its image quality may be poor. If your apps are freezing, not loading, or crashing, you can try cold booting your TV by holding down the power button on your remote for 5+ sec until the TV turns off and on again, deleting and downloading the apps again, and completing full reset of Smart Hub to correct the issue. Please also check that your TV is running the latest firmware version. If you need further assistance, please know that Samsung Customer Support is here to help. 1-800-SAMSUNG (ask for TVs), available 8AM -12AM EST, 7 days a week Or visit us on the Samsung website and click on the ‘Support’ link in the upper right corner of the homepage for: 1) Contact Us Options (LiveChat, Remote Support, Facebook, Twitter) 2) Product Support 3) Manuals and Downloads 4) Warranty Info 5) Product Registration: Registering your product gives you access to easy warranty support, convenient opt-in to special promos and offers, faster troubleshooting and service, and quick notification of system updates 6) Samsung Community: A great resource for getting help from Samsung moderators and customers and more 7) …and more product, repair, order, and care options ~ Samsung Solutions
The Worst TV I've ever owned
[This review was collected as part of a promotion.] It does not wanna turn on, just turning it on takes five minutes every time, every time you go to turn it on you have to unplug it, we had to go through the set up at least five times, Not happy with this TV
JFB49: Thank you for purchasing the Samsung TU7000 TV. I am very sorry that you are experiencing issues turning your TV on. You may want to try the following troubleshooting steps: (1) Make sure that the AC power cord is securely plugged in to the TV and the wall outlet. (2) Make sure that the wall outlet is working and the power indicator at the bottom of the TV is lit and glowing a solid red. If it is off, the TV either does not have power, or it is on and the screen is black. If it is blinking, your TV may need service. (3) Try pressing the TV Controller button at the bottom of the TV to make sure that the problem is not with the remote control. (4) If the TV turns on, your issue may be with the remote control Your TV has several self-diagnosis tools built in that can help solve problems with signal, network, picture, or sound. Go to Settings > Support> Device Care > Start Device Care Please be sure you have the latest firmware. You can check to see what software version your TV is using and if there is an available update through the settings on your TV. Go to Settings>Support>Software Update Both the current version and new version number will be displayed. The current version is what your TV is using and the new version is the latest update. New updates will be downloaded and installed on your TV. Updates usually take a few minutes; please do not turn off the TV until the update is complete. When the update is finished, the TV will restart automatically. If there aren't any new updates, select OK to exit. You may want to enable automatic updates for convenience by selecting > Auto Update. Should your problem persist, please contact Samsung Customer Support: 1-800-SAMSUNG (available 8AM -12AM EST, 7 days a week) Or visit us on the Samsung website and click on the ‘Support’ link in the upper right corner of the homepage for: 1) Contact Us Options (LiveChat, Remote Support, Facebook, Twitter) 2) Product Support 3) Manuals and Downloads 4) Warranty Info 5) Product Registration: Registering your product gives you access to easy warranty support, convenient opt-in to special promos and offers, faster troubleshooting and service, and quick notification of system updates 6) Samsung Community: A great resource for getting help from Samsung moderators and customers and more 7) …and more product, repair, order, and care options ~ Samsung Solutions
This tv has great features!
[This review was collected as part of a promotion.] I love this tv for is wide focus on Bluetooth, you can sink up your head phones and watch your show without interrupting anybody. Fast response time when flipping through apps. Easy set up for me and my family! Thank you Samsung!
Great Value
[This review was collected as part of a promotion.] This TV works great. The picture is bright and clear and the remote is easy to use. I was able to add all my apps, such as netflix, hulu, prime, etc. the Samsung tv app actually allows access to a lot of channels. The quality is exceptional especially considering the very reasonable price. Highly Recommended.
good tv but
[This review was collected as part of a promotion.] it's a good TV but the only problem is it has a not so good processor so it's slow and delayed and mine specifically has some issues with connecting to the wifi network although the router is right next to it so i had to connect it via cable .
Hi myreview, Thank you for sharing your experience with the Samsung TU7000 Tv. If you’re experiencing issues with a slow processor and Wi-Fi connection, we suggest you try the following: 1. Use 5Ghz Wi-Fi if possible 2. Try repositioning the router so there are no obstacles between your TV and the router Please also be sure you are running the latest firmware. You can check to see what software version your TV is using and if there is an available update through the settings on your TV. Go to Settings > Support > Software Update. You may want to enable automatic updates for convenience. Go to Settings > Support > Software Update, then select Auto Update. I hope these tips help resolve your concerns. If you need more help, Samsung is here for you. Please call us at 1-800-SAMSUNG, 8 AM - 12 AM EST, seven days a week. Our LiveChat agents are also available by clicking on the ‘Support’ link on our website. ~ Samsung Advisor
Tv ok
only had tv for couple hours, would return it if it wasn't such a pain. tv picture is good after a few settings changes. my biggest problem with tv is wifi, it freezes up when streaming. ended up using roku to stream with, no problem with roku. get that its a entry level samsung tv but disappointing considering that hold wifi signal
Hi Dan R, We appreciate your review and feedback on the Samsung TU7000 TV issue of freezing up while streaming. Please know that Samsung prides itself on high-quality products and a great customer experience. We are here to help you! Please ensure your TV’s firmware is up to date, which includes updates to improve lag. You can check this by going to Settings > Support > Software Update and then easily update from there. You may also want to further optimize performance with the self-diagnostic tool, which checks memory, frees up unused cached memory, and closes background apps. Go to Settings > Support > Device Care > Start Device Care. I hope this tip helps improve your enjoyment. For more help, please call us at 1-800-SAMSUNG, 8 AM - 12 AM EST, seven days a week. LiveChat with an agent, as well as manuals, software, and warranty info, can be found at the ‘Support’ link on our Samsung website. ~ Samsung Advisor
Our first smart tv
[This review was collected as part of a promotion.] This is our first smart TV, I have been looking at a number of different brands and models, We chose this one for the ease of setup for an older couple that are not very up to date with technology, and the screen and sound quality are superior to anything else we looked at. It won't be long, and we will have another one. Thank you to the designer for thinking of us that are not on our computers everday.
Love my 75" TV
[This review was collected as part of a promotion.] Tv used for viewing in the evenings. 2 years in and it's working fantastic still. Image is great, 75" is plenty. Only reason I'd upgrade (in a few years) is to get the newest technology. Will stick with Samsung.