Customer reviews for SAMSUNG 43" Class TU700D-Series Crystal Ultra HD 4K Smart TV UN43TU700DFXZA forGreat TV.
[This review was collected as part of a promotion.] Absolutely love this TV. It comes with built in channels in Samsung TV and is compatible with all of my streaming service apps + Spotify. The only reason I give it four stars instead of five is that sometimes I turn it on and the lighting flickers. Sometimes this happens in the middle of watching it as well. The only way to make it stop is to turn it off and then on again, which can be annoying if you're in the middle of something. When the display is working correctly, it's beautiful.
Beautiful, sharp display
[This review was collected as part of a promotion.] The contrast ratio for the price, technology, and brand is incomparable. I was also pleasantly surprised by the channel offerings on the Samsung TV app (I'm looking at you, Bon Appetit). Are there better TVs out there? Sure. But only because they rely on higher end technologies automatically making them pricier. The range of options you receive for the price point is very satisfactory, in my opinion. I'm also not a heavy duty gamer and don't have too many attached peripheral devices. So once again, I think the number of ports is more than enough for most daily/recreational viewers. The WiFi connectivity is excellent and I'm able to watch all my streaming services without any problem or lag. All in all, a beautiful and highly enjoyable addition to my media devices.
Great Family TV
[This review was collected as part of a promotion.] I'll start out by saying that we didn't really need to get a new television for our house. We thought that the old one worked well enough, but we are so glad we decided to purchase this new Samsung Smart TV. Setup couldn't have been easier. I love the way it fits our space. I had some concerns before it arrived but once set up, It looks perfect! The picture is crisp and clear and we were impressed with all of the pre-installed apps. Another nice surprise was the Samsung free channels. Voice control works perfectly. We are very happy with are purchase and have already recommended it to friends/family
This product allows me to do so much on it.
[This review was collected as part of a promotion.] This product allows me to go on the internet. Has options to download apps and watch TV off the internet. Easy functions. Allows me to change from cinema picture to regular throughout watching. It is an overall great product.
Glitchy
wow. nothing but disappointed in this product i have to constantly unplug the tv just for the tv to switch apps for example spectrum i've gone through all the self diagnostics this happened right out of the box should not have thrown the box away i would've returned the tv right back to the store the same day
Hi Crashstory, Thank you for your review of the Samsung TU7000 TV. We appreciate your feedback on the issues you are experiencing with your apps not functioning as expected. If you haven't tried already, we recommend optimizing the smart TV performance with the Device Care option under the Support Menu. Go to Settings > Support> Device Care > Start Device Care. This improves your apps performance as it frees up unused cached memory and closes background apps. We also suggest you check your internet connection: 1. Use 5G Wi-Fi if possible 2. Try wired LAN if available 3. Try repositioning the router so there are no obstacles between your TV and the router Resetting your TV's SmartHub can also help resolve app issues you are experiencing. To reset your SmartHub, please try the following steps: 1) Gather the login information for all of your apps: When you reset Smart Hub, you will sign you out of your Samsung Account and all of your apps, not just the one you're having trouble with. Make sure you have the current login information for all of your accounts before you proceed. If you need this information, visit the app developer's website. If you need your Samsung account information, visit Samsung Account Support. 2) Reset Smart Hub. - Navigate to Settings > Support > Self Diagnosis > Reset Smart Hub. - (or) Navigate to Settings > Support > Device Care > Self Diagnosis > Reset Smart Hub. 3) Enter your TV's PIN: The default PIN is 0000. If you have ever changed the PIN on your TV, enter your PIN to start the reset. 4) After the initial setup process, try the app again. Note: You may need to download the app again after the reset. If you are still having an issue with the app after completing the Smart Hub reset, reach out to the app developer to see if they are aware of the issue. Many times a fix is likely to be available soon. Should you ever have any questions or need help with settings or features, please call us at 1-800-SAMSUNG (ask for TVs), available 8AM -12AM EST, 7 days a week. Or text HELP to 62913. For additional support resources, visit us on the Samsung website and click on the ‘Support’ link in the upper right corner of the homepage for: 1) More ‘Contact Us’ options – LiveChat, Facebook, Twitter, Samsung Community, Samsung Members app 2) Manuals & Software 3) Warranty Info 4) Product Registration: For access to easy warranty support, convenient opt-in to special promos and offers, faster troubleshooting and service, and quick notification of system updates. We look forward to hearing from you. ~ Samsung Specialist
Raku Having a Movie Night!!.
[This review was collected as part of a promotion.] Well since covid-19 because I always get compliments my TV whenever friends come over when I'm working on the house that's the first thing they do just tell me that picture is amazing I can't believe the sound!! How do I get mine to do that? I tell him Samsung feasibility in connection with other devices is easy and I'm a carpenter I tend to struggle with these kind of things!! It's not expensive have a nice Entertainment System I've got a Harman Carmen soundbar and the 70 in 4k and it is amazing does everyone always tells me that's why they're always wanting to come over here for movie night!! And if I'm working on the house and someone stops by I told him the remotes on the coffee table there hasn't been one person old and young that have ever asked me how to use the remote on the TV they pick it up and it's easy for everyone to use, even my son Lowe's how easy it is to navigate and that you don't have to wait a minute you turn it on it's ready to go no hesitation no waiting!! I had a video before had nothing but problems and software updates and viruses I will always stick with Samsung. Needless to say anytime I've ever had an issue with the TV not that there ever has any but when I want to do specialty things with another piece of equipment all I have to do is call customer service I answer right away and they know exactly what they're talking about can usually do it remotely and you're setting a couple of minutes thanks Samsung!!
Incredible picture!
[This review was collected as part of a promotion.] We are completely impressed with the TV, the clarity and colors are amazing! The smart portion is so good we ditched our fire stick! We are planning to upgrade our LG 55 to a samsung we are that impressed!
Cool TV. Wish smart tv interface was better.
[This review was collected as part of a promotion.] Tv is cool. Nice image overall. Great for movies and gaming. The blacks when living room is lighted you can barely see. Pretty sure changing menu would fix it but then having to switch it back again when lighting is off would be a hassle. I just wish the smart tv interface was better. There is at times delay when moving thru menus and stuff. This is where they are missing out.
Fantastic TV, terrible remote
i've had this smart tv for over a year now and i love the features and ease of setup. however, the remote control is a disappointing inferior version of the one that came with my last samsung tv, a 50" mu6300. the lack of a voice search feature is sorely missing and would enhance the experience of this tv, even if it had to cost a bit more as this unit is an entry level and a great value for the price. another irritating feature of the remote is the pre-installed netflix and prime buttons which get pressed unintentionally all the time. come on mr. samsung, give us the better remote and i'll give you two more stars. thanks for all
Hi Norm F, We appreciate your feedback on the TU7000 TV remote; please know it will be shared with our internal teams. If there’s anything we can ever help with, please call us at 1-800-SAMSUNG, 8 AM - 12 AM EST, seven days a week. Or visit us on the Samsung website and click on the ‘Support’ link for: 1) LiveChat 2) Manuals, Software, & Warranty Info ~ Samsung Advisor
Display and wifi issues
My 50" TU7000 is defective on day one so it's going back to the store. I used it for at most an hour before the screen went completely blank. Remains blank across every input source, can't even get a menu to show up or the screen to flicker while power cycling it. So whatever, mine is defective, it happens. However, during the brief time I was able to use it, I also had the wifi completely fail until I unplugged the tv from the wall to power cycle it. So I'm skeptical of the wifi card they used. I was also unimpressed with some lag and sluggishness from the operating system and the maximum brightness of the display seemed rather dim. At the price point I was totally satisfied with the features and picture quality and I was prepared to deal with a handful of minor issues, but with the possibility of shoddy wiring and a poor wifi card across the line I think I need to choose a different model/brand. Hopefully I'm wrong and I got the worst example.
Max1111, I am very sorry that you had experienced issues with your TU7000 Crystal UHD TV, and had returned it. Should you ever decide to give Samsung TVs another try and have questions or need assistance with settings, setup, or features, please know we are always here to help. You can also check out our entire 2020 TV lineup from our 85" 8K flagship Q950TS QLED TV to our lifestyle The Frame Series and more at: https://www.samsung.com/us/televisions-home-theater/tvs/all-tvs/ Again, my sincerest apologies. We hope to regain you as a customer in the future. -Samsung Ambassador