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Customer reviews for SAMSUNG 43" Class TU700D-Series Crystal Ultra HD 4K Smart TV UN43TU700DFXZA for
SAMSUNG 43" Class TU700D-Series Crystal Ultra HD 4K Smart TV UN43TU700DFXZA
4.5 out of 5 stars
stars
10.6K ratings10.1K reviews
  1. 5 stars70% (7,435)
  2. 4 stars18% (1,925)
  3. 3 stars5% (572)
  4. 2 stars2% (263)
  5. 1 star4% (445)
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Showing 1,051-1,060 of 10,158 reviews
Oct 13, 2021
Reviewer name: KoDr3d
5 out of 5 stars
5 out of 5 stars review

This is the best Samsung Smart TV I've owned so

[This review was collected as part of a promotion.] This TV has a superb picture easy-to-use and setup is a breeze. Samsung plus TV with a abundance of free content preloaded. It's super simple to stream or cast. The menu is wonderful and have all of your streaming apps in one place.

Review from Samsung US
Helpful?4MIORSM0V94P13887411620
Nov 13, 2020
Reviewer name: AnnieG
5 out of 5 stars
5 out of 5 stars review

Easy Setup, Great Picture

this tv was purchased for our guest room, which will be used with an antenna instead of with cable. scanning channels was easy, and the tv was able to pick up more than 100 broadcast channels. the guide is also great for a tv that is getting free channels only.

Review from Samsung US
Helpful?4MIORSM0V94P13887411620
Sep 15, 2020
Reviewer name: Favian1334
5 out of 5 stars
5 out of 5 stars review

Great TV

[This review was collected as part of a promotion.] It's been 10 years since I purchased a new TV. What an amazing upgrade. The quality is great and it matches nicely with my living room setup. Would recommend to anyone. It is a little on the lighter side so not sure if I'd recommend a low TV stand where kids can knock it over. I don't worry about that so it's perfect for me.

Review from Samsung US
Helpful?4MIORSM0V94P13887411620
Oct 21, 2020
Reviewer name: Herb
5 out of 5 stars
5 out of 5 stars review

Bought my first Samsung TV!

[This review was collected as part of a promotion.] Very happy with the purchase and love the smart features of my TV. Haven't had any issues and the display is amazing! You also get a bunch of channels(some of my favorites)from Samsung TV Plus. The price is worth it and I would recommend.

Review from Samsung US
Helpful?4MIORSM0V94P13887411620
Mar 5, 2022
Reviewer name: Taxi
3 out of 5 stars
3 out of 5 stars review

Great Picture, but......

great picture on this tv, however! the software is awful, layout of apps on home screen are awful and i've not yet found a way to move apps or delete apps i do not want. remote is not user friendly at all, needs backlit keys. placement of small keys which often get hit by mistake and you end up somewhere you don't want to be. they are hard to find with no backlighting. also, airplay is buggy and often won't work or hangs up. resulting it many shut downs and restarts. no chromecast to download and use that i've found. chromecast is generally more reliable on my other tv's. i'd not likely recommend this tv to anyone based on the software and remote. even though it's a great picture i'd not buy another one.

Review from Samsung US
Helpful?4MIORSM0V94P13887411620
reply from Samsung Brand Ambassador

Taxi: While it’s great to hear that you’re loving the image quality of your TU7000 TV, I’m very sorry to hear of the difficulties you experienced with the apps, remote and airplay. Please contact Samsung Customer Support directly so that we can better investigate your issue and assist you towards a resolution. Call us at 1-800-SAMSUNG (ask for TVs), available 8AM - 12AM EST, 7 days a week. For additional support resources, visit us on the Samsung website and click on the ‘Support’ link in the upper right corner of the homepage for: 1) Chat with Us/Product Help: To begin a chat or find solutions, choose ‘TVs & Home Theater’ and select your model & topic. 2) Register a Product: For access to easy warranty support, convenient opt-in to special promos and offers, faster troubleshooting and service, and quick notification of system updates. 3) Manuals & Software 4) Warranty Info 5) Contact Us ~ Samsung Advisor

Nov 1, 2020
Reviewer name: jgal0
2 out of 5 stars
2 out of 5 stars review

Great potential, very disappointing

[This review was collected as part of a promotion.] This TV has all the functional capabilities of a smart TV (connect to any streaming service with ease), and is very simple to set up. The sound in particular is awesome! Unfortunately, I've been using the TV for 2-3 weeks now, and it will freeze up upon start up. When turning it on, it will freeze up and it seems the only solution is to unplug the TV. Navigating the home page is very slow also. I have yet to experience it freeze up while watching a show/movie, but it's very annoying to experience upon start up of the TV. I don't recommend this TV due to these issues.

Review from Samsung US
Helpful?4MIORSM0V94P13887411620
reply from OBA

jgal0: Thank you for sharing your experience with the TU7000 TV. I am sorry that your TV is freezing periodically. Your TV has several self-diagnosis tools built in that can help solve problems with signal, network, picture, or sound. Go to Settings > Support> Device Care > Start Device Care You may also want to clear out your TV's temporary storage space by pressing and holding the Power button for 6 seconds. Please also be sure you are running the latest firmware. You can check to see what software version your TV is using and if there is an available update through the settings on your TV. Go to: Settings>Support>Software Update Both the current version and new version number will be displayed. The current version is what your TV is using and the new version is the latest update. New updates will be downloaded and installed on your TV. Updates usually take a few minutes; please do not turn off the TV until the update is complete. When the update is finished, the TV will restart automatically. If there aren't any new updates, select OK to exit. You may want to enable automatic updates for convenience by selecting > Auto Update. Should you need further assistance, please contact Samsung Customer Support. 1-800-SAMSUNG (available 8AM -12AM EST, 7 days a week) Or visit us on the Samsung website and click on the ‘Support’ link in the upper right corner of the homepage for: 1) Contact Us Options (LiveChat, Remote Support, Facebook, Twitter) 2) Product Support 3) Manuals and Downloads 4) Warranty Info 5) Product Registration: Registering your product gives you access to easy warranty support, convenient opt-in to special promos and offers, faster troubleshooting and service, and quick notification of system updates 6) Samsung Community: A great resource for getting help from Samsung moderators and customers and more 7) …and more product, repair, order, and care options ~ Samsung Solutions

Aug 14, 2020
Reviewer name: Anonymous
3 out of 5 stars
3 out of 5 stars review

Good for value

my biggest complaint with this tv is the older remote that comes standard with it. it has too many buttons and it is hard to differentiate between them in the dark. i bought their smart remote and attempted to pair it but apparently the tv can't handle that.

Review from Samsung US
Helpful?4MIORSM0V94P13887411620
reply from OBA

Solomon: Thank you for purchasing the TU7000 TV and for your review. Your thoughts regarding the remote design is important to us and will be shared with our internal teams. Should you ever have questions or need help with TV features, specs, or operation, we are here to help. 1-800-SAMSUNG (8AM -12AM EST, 7 days a week) Or visit us on the Samsung website and click on the SUPPORT link in the upper right corner for: 1) Contact Us Options (LiveChat, Remote Support, Facebook, Twitter) 2) Product Support 3) Manuals and Downloads 4) Warranty Info 5) Product Registration: Registering your product gives you access to easy warranty support, convenient opt-in to special promos and offers, faster troubleshooting and service, and quick notification of system updates 6) Samsung Community: A great resource for getting help from Samsung moderators and customers and more 7) …and more product, repair, order, and care options Again, thank you for taking the time to share your thoughts on this product. Your feedback helps us continuously deliver best-in-class products and service. ~ Samsung Solutions

Oct 21, 2020
Reviewer name: Yayita2012
5 out of 5 stars
5 out of 5 stars review

So worth it!

[This review was collected as part of a promotion.] I am very pleased with my purchase. I love having a smart TV and not having to add devices to be able to stream all my subscriptions. It comes with Samsung TV too which offers a variety of channels. Initially I was having issues with mirroring my phone to the tv and the airplay feature. However, I reset the TV and tried again and it work. I use this feature for the workout apps. The colors are so crisp and clear it is really a great experience. I like using the SmartThings app to be able to turn it on and off when I don't have the remote. The sound is very clear and the TV can get very loud even without a sound bar.

Review from Samsung US
Helpful?4MIORSM0V94P13887411620
Oct 22, 2020
Reviewer name: BikeGuy
5 out of 5 stars
5 out of 5 stars review

Crazy how much TV's improve year over year.

[This review was collected as part of a promotion.] I can't believe how much nicer this television is than the Samsung I purchased only 2 years ago. The picture is much more clear, the features are much more useful and best of all, it was about 100 bucks cheaper. All that said, what I appreciate the most about this television is the fact that it is going to allow me to save some money on cable. The TV came with its own Samsung television service...which for now appears to be free...and has about 100 channels. In addition, I can add other movie/ TV streaming apps to the TV so...no need for me to have a 2nd cable box in my basement. Saves me an extra 20 bucks a month in cable! Nice.

Review from Samsung US
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Oct 14, 2021
Reviewer name: SamsungChuck
5 out of 5 stars
5 out of 5 stars review

My Samsung 65" Crystal 4K

[This review was collected as part of a promotion.] I wanted a new TV, and found this gem! 65" 4k 120htz refresh! Fell in love. Great quality, brightness, and clarity! Samsung delivers with this TV! My family and I watch older movies, yeah horror fans, as well as newer movies, and shows. Regardless of viewings, Crystal clear picture, and sound is unmatched. The motion looks like you are actually there. I have purchased two more, one for my brother, and a friend.

Review from Samsung US
Helpful?4MIORSM0V94P13887411620