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Customer reviews for Fresh Step, Simply Unscented Clumping Cat Litter, 42 lbs. for
Fresh Step, Simply Unscented Clumping Cat Litter, 42 lbs.
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4.6 out of 5 stars
stars3,815 ratings3,444 reviews
  1. 5 stars78% (2,968)
  2. 4 stars15% (556)
  3. 3 stars3% (127)
  4. 2 stars1% (42)
  5. 1 star3% (122)

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Showing 2,081-2,090 of 3,444 reviews
Jul 27, 2018
karan
5 out of 5 stars review

Best litter-nothing else is close to your quality.

[This review was collected as part of a promotion.] I like all the different types of litter you have.

Review from freshstep.com
Helpful?3Z33H3IWB0XE13887364497
Apr 6, 2018
Toronto
5 out of 5 stars review

Ok

[This review was collected as part of a promotion.] Has a nice consistency even without a scent good product

Review from freshstep.com
Helpful?3Z33H3IWB0XE13887364497
Jun 24, 2017
Lms66
5 out of 5 stars review

Total odor control

[This review was collected as part of a promotion.] Tried many litters over the years. This one beats them all for odor control.

Review from freshstep.com
Helpful?3Z33H3IWB0XE13887364497
Feb 6, 2018
Ashleyss94
4 out of 5 stars review

Good

[This review was collected as part of a promotion.] I bought this a couple months back and it was good.

Review from freshstep.com
Helpful?3Z33H3IWB0XE13887364497
Apr 2, 2019
Butterscotch 01
5 out of 5 stars review

Great stuff

[This review was collected as part of a promotion.] This is the best litter I've used and Butterscotch seems to like also, which is most important.

Review from freshstep.com
Helpful?3Z33H3IWB0XE13887364497
Mar 4, 2018
Baileysmom
5 out of 5 stars review

LOVE this litter!

Clumps great and love that it’s unscented. Controls odor very well. I won’t buy another brand of litter!

Review from freshstep.com
Helpful?3Z33H3IWB0XE13887364497
Mar 15, 2019
Tray916
5 out of 5 stars review

Convenient packaging

[This review was collected as part of a promotion.] Convenient packaging, light weight, easy clean up, low tracking.

Review from freshstep.com
Helpful?3Z33H3IWB0XE13887364497
Jan 9, 2018
LucyBosleyMom
5 out of 5 stars review

Great product

[This review was collected as part of a promotion.] This product said unscented, true. It clumps up and stays together.

Review from freshstep.com
Helpful?3Z33H3IWB0XE13887364497
Oct 1, 2017
LizP
5 out of 5 stars review

Best litter ever

My cats love this litter, it clumps, it smells fresh and there are never any "accidents". Great stuff!!

Review from freshstep.com
Helpful?3Z33H3IWB0XE13887364497
Jun 11, 2019
carones1
1 out of 5 stars review

What happened?

We used to love this. Now it's leaving giant clumps that stick to the box. This started around the time of the packaging change.

Helpful?3Z33H3IWB0XE13887364497
reply from Supplier Response

Hello, and thank you for reaching out to us. We're sorry to hear that our 42-lb Fresh Step Ultra Unscented Litter, Clumping Cat Litter is leaving tracks and sticking to the bottom of the pan. This isn't something we would expect, and we'd love to share a few tips with you. To start, select a box that is deep and large enough to prevent the litter from scattering. Also, we recommend placing the litter box in a larger cardboard box. Then, cut the cardboard box in half, and trim the sides about two-three inches higher.<br /><br />To prevent from sticking to the pan, we recommend adding three to four inches into the box to absorb the moisture. If the level is too low, it will allow the urine to reach the bottom and stick to the box. Make sure to refill the box each time you remove waste to ensure adequate levels of litter. While we hope these tips help, we'd love to learn more about your experience. So we may further assist you, please reach out to us at 800-284-2287 and mention this reference number: 190611-001002. Talk to you soon. Jade from the Fresh Step team