We had good luck with the purchase and eventually the return/donation. Unfortunately this bed is WAY too firm. I like it more firm then soft, but this takes is to another level. Unfortunate that is did not work out. The return/donation process was not what I expected but it worked out OK.

My wife and I have shared a full size mattress for 8 years because we couldn't fit anything bigger up the stairs. We decided to get a bed in a box to give ourselves some more room. I have also had back problems for several years and I listened to my brother's recommendation to buy a Ghostbed mattress. I have been very pleased with the product. My back is very supported and I finally have room to stretch out in bed.

I am a first time owner of a memory foam mattress and I am very satisfied. The assembly of the foundation and unboxing was very easy to follow. I was skeptical at first at how straight the foundation was with no square to work with. The only issue I had was worrying that the frame was even. As with any mail order furniture there are slight imperfections in the materials which caused me some concern at first but it worked out just fine. I am a fan of the slightly firmer top layer. It functions just as described and room temperature does affect the firmness which is fine by me. I use my bedroom thermostat to adjust it.

The order process was a lengthy ordeal to say the least, took several tries and speaking with a couple customer service reps, who were helpful and nice. The first night, after waiting over 24 hours for it to fluff to fullness,was a nightmare. I was hoping this would be the bed of my dreams, but turns out it's been a nightmare. I hope after over a month long haunting that the return will not be a nightmare as well. I am sorely disappointed. Not a mattress for a couple, unless you love sleeping inside the mattress and climbing out of it. It was firm but sinks in after an hour of so. It is heat sensitivie and losses the firmness. I hope others have a much better experience.

I used to wake up each morning with shoulder, lower back, and hip pain. It would take at least an hour to feel normal in the morning. I didn't really feel rested. With my new ghost mattress ALL of that has changed. I wake up now with no pain and feel rested and ready to start the day. My sleep is so much better than I even imagined. I was skeptical of a mattress in a box. I am so pleased with this mattress that I may buy 1 for each of my children and never go back to spring mattresses. Try it. You'll love it.

I needed a new bed and being a bigger guy i was very nervous about ordering a bed online and not being able to try it out first. Glad I made the leap and choose GhostBed. Not as cooling as i thought it would be but over all, it is great support for my bad back and a great nights sleep.

This is our second ghost bed ever purchased. Our first we bought from a friend who had only had it for a year, was moving out of country, and couldn’t take it with them. We fell in love with it! So when we needed to replace another mattress in our home, GhostBed was the only option for us! I have severe back issues and Ghost Bed is the only foam mattress I have found that is firm enough to keep me from having back pain but still soft enough to be comfortable! GhostBed is the only mattress we will buy moving forward!

Much more than I expected!! My back is not stiff in the morning. I am sleeping so much better. It is so comfortable. Truly does relieve pressure points in my hip. My other mattress was a Different name brand “ therapeutic “ Mattress. There is no comparison. &&&& I absolutely love the Ghost Pillows!!

Mattress delivered as anticipated. Heavy but easy to deploy. Very good experience so far. Just a bit softer than expected. Pillows even better. They get 5+ stars. Customer service very helpful with glitches but still had to deal with sheet set shipped a week to early.

We bought 2 twin xl mattresses (to make a split king), the adjustable frames, mattress protectors and pillows. I am super happy so far. The mattresses are very comfortable and I find myself laying back down to lounge after I have gotten up for the day. They are very cool compared to our old memory foam mattress. We bought the adjustable frame because I am pregnant and need to sleep inclined due to acid issues. I love all of the features, especially that I can choose exactly how high I want my head and feet. My husband sweats so the mattresses protectors were a must have. They do not make the bed any hotter. The pillows are even more cool than the mattress. My husband loves his. Mine was a bit to high for sleeping on the incline and hurt my neck but I look forward to going back to it once I can sleep on my side again. My biggest regret was not purchasing the sheets. I will be ordering those soon. My store bought sheets fit fine while laying flat but tend to pop off when I sleep on the incline. I tortured myself over my decision on which bed to purchase. I stressed about it and read every review. Ultimately, the Ghost Bed was the best option for me and my husband who sleep totally different and both had different needs. Thankfully, the adjustable base has lessened his snoring which really makes me happy. Overall, after sleeping on our new bed for almost a month, I believe we made the right choice.