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Customer reviews for GhostBed 12" Gel Memory Foam Luxury Cooling Mattress for
GhostBed 12" Gel Memory Foam Luxury Cooling Mattress
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Showing 221-230 of 7,505 reviews
Feb 15, 2018
Anonymous
4 out of 5 stars review

Firm Support almost Perfect

I received my new queen mattress right before I moved, which was a shipping error on my part. I love the new bed as it is bigger than my old one and seemingly more supportive! They are correct when they say the longer you sleep on it the better it gets. My only issue is that I find my arms will fall asleep when laying in certain positions, which is problematic.

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May 23, 2017
Levin Z.
1 out of 5 stars review

Horrible!

It has not lasted past 3 months. On top the protective cover is not waterproof. It grabs on to everything. I mean dirt grass or anything you have to pull it off they it rips the fibers up. The community I spoke to about was horrible. Telling me who oh well. I then spoke to Ghost people an they told me the same. I asked how can they treat Army Vets so bad. An they told me they donate so much they do not care. I am beyond dissapointed. Worst bed. The box it came in was totally destroyed. They told me its in a thick plastic its fine. Did not even care. Then i got the mattress two weeks before the box spring. An i was told to just put the mattress on the floor. I said we cant we are older cannot be bending up an down like that too much because my back. They said oh sorry wait. Worst company by far.

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Jan 5, 2023
Judy W.
1 out of 5 stars review

Always worth a try

Buy their bed and they will keep hassling you for a review or to purchase another one.Can only sleep on one at a time. Their classic was too HARD so they offered a topper that didn’t make it any better.CS was great until it can time to have to return it, then things went south.

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Nov 18, 2017
Anonymous
4 out of 5 stars review

King Bed - First Ghostbed

The king mattress has been a delight. Couple highlights versus old mattress from Mattress Firm. Stability of bed; movement cannot be felt by wife, nor do we feel the dog walking around at the foot of the bed, it has kept my body cool and it was easily installed, per the instructions given. My only concern about a month in is it’s firmness, I don’t believe the 6-7 softness rating at all, it feels more like an 8. I hope it softens a bit more the next couple weeks. I didn’t buy a 6-7 softness bed to have to buy additional toppers. That’s my only complaint thus far. Pricing is well worth giving Ghostbed a try.

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Nov 3, 2018
Anonymous
2 out of 5 stars review

Refund process not easy

So I love a firm mattress, but this one is even too firm for me. I woke up with pressure point pain for a month straight. One of the main reasons I chose ghost bed is because I read so many reviews that indicated that the return process is simple and trouble free....well it’s not. They say they’ll help and they do not. At all. The “help” is a suggestion to call a local charity to pick up the mattress. Well guess what, very few charities actually pick up mattresses and almost all the ones I talked to don’t even want them if you bring them. So, my recommendation is to consult with your local charities BEFORE buying the mattress to make sure you have a place to take it if you don’t like it. I’ve begged one of my local places to take the mattress if I bring it to them. It was only after much persuasion that they agreed.

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Aug 4, 2017
Anonymous
4 out of 5 stars review

I see dead people

It is as it says. Came on time and set up was easy. I have a platform bed so just chucked it on. It is firm. It's breaking in, but definitely firm. I'm 165 and debating whether or not too keep. I don't have any issues with soreness or restlessness though so I'm going to give it a few more nights

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Jun 30, 2017
Devetria R.
5 out of 5 stars review

AMAZING

My husband and I love this bed. We've had it for a couple weeks. Honestly, it was one of the best decisions I've made in a long time! We used to have a California King. It was just a mattress on the floor, it had springs and would constantly stab me in the back. The first night we had this bed I slept great! We both sleep like babies. Sleep, sex, and just chilling on the bed is the best now! Thanks ghost bed

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Mar 24, 2021
Anonymous
5 out of 5 stars review

Impressed from Day One /going on 3 months now.

Impressive sleep and comfort for both of us. The GhostBed classic is just what the doctor ordered for our backs and good night sleeps. Never had any mattress feel so right from day one. Seems to get better each night, it's a keeper. Even our Cat likes it better.

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Feb 12, 2018
Anonymous
5 out of 5 stars review

If you're looking for a firm supporting mattress, this one is for you!

We have been sleeping on our new Ghost bed for 3 weeks and I will say it is pretty firm. We like a firm mattress so it's a good fit for us, the first few nights I was actually concerned it might be too firm! We went from a Tempur-pedic to the Ghost bed mattress so the change was pretty significant. It is a memory foam type mattress but very unlike most you will encounter. This mattress does give on your pressure points but overall it's super "supportive". We have not experienced any issues with temperature and are enjoying the new bed and have no complaints. If you are looking for plush I would not recommend this mattress, maybe try their Luxe mattress which states to be on the softer side. But if you are like us and prefer a supportive firm mattress I don't think you will regret trying this one out. I will update after a little more time if we have any changes. I will say the adjustable base is amazing, not sure how we ever lived without that feature!

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Dec 22, 2017
Coakley M.
5 out of 5 stars review

VERY COMFORTABLE

I really like the mattress and the service was exceptional. I read some of the other reviews (before the purchase) saying it takes a week to get comfortable with the mattress, but I slept great the first night...I may purchase another for my daughter.

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