Customer service excellent!!! This was our four purchase. We have always loved our beds. This time mattress did not inflate. The replacement had the same issue. Very disappointed in quality of product. Return was handled promptly and CS was very helpful.

The mattress seemed to work in stages. I noticed a major difference the first two nights. The next week or so it felt like my old mattress. Then in the third week my back seemed to feel like I was 10 years younger and I started to notice that my posture was getting better as well. I know love this bed and can not get away from it.

We replaced our old broke down Tempurpedic with the Ghostbed. Well, 2 weeks in and it's just too firm for us. The cooling is great, not too much not too little. My wife wakes with shoulder pain and both of us wake frequently to change position. We both find ourselves waking up frequently on our backs but we are not back sleepers. This bed I imagine is great for back sleepers who do not like the feel of tempur material. The top cooling layer covers the memory foam and prevents the "sink-in" feel. If I could send t back now, I would, but we will give it the full 30 days.

So far so good. Took a couple nights to get use to it. My husband is sleeping better already. I absolutely LOVE the pillows. I was using 2 pillows. I only need 1 ghost pillow. Waiting to see how it feels in a month. Maybe I'll be able to give it 5 stars.

So I love a firm mattress, but this one is even too firm for me. I woke up with pressure point pain for a month straight. One of the main reasons I chose ghost bed is because I read so many reviews that indicated that the return process is simple and trouble free....well it’s not. They say they’ll help and they do not. At all. The “help” is a suggestion to call a local charity to pick up the mattress. Well guess what, very few charities actually pick up mattresses and almost all the ones I talked to don’t even want them if you bring them. So, my recommendation is to consult with your local charities BEFORE buying the mattress to make sure you have a place to take it if you don’t like it. I’ve begged one of my local places to take the mattress if I bring it to them. It was only after much persuasion that they agreed.

Just too hard. I am a side sleeper and ended up with horrible shoulder and hip pain after a few nights. Kept sleeping in other beds and going back to it, but pain returns. It's too bad because my husband is a side/stomach sleeper and loves it. Will be returning.

I did a ton of research before deciding on giving the Ghost Bed a shot. You will not be disappointed. This is by far the most comfortable bed I've ever slept on. It is the perfect level of soft and firm. I have suffered from a shoulder injury for a few years and I have not woken up once with shoulder pain since we purchased the ghost bed. For the price, quality, and comfort, you won't find a better deal anywhere else!

Its been about a month that we have had our ghostbed. Overall I am very happy with my bed. I am sleeping better and so is my wife. I did a lot of research and comparisons between all the popular beds online nowadays. Ghostbed seems to be the best, not just because it was a little cheaper than the competitors, but the bed itself is just handsdown better. The bed is a little firmer than I expected it to be, although I sleep very well and do not wake up in the night or toss and turn anymore. 2 thumbs up!

While our Ghostbed is better than what we had, it does not leave me longing to stay in bed. I sleep well enough, but I feel like it could/should be so much more “comfortable” than what it is. We are keeping it but I don’t know whether we’d buy it again.

My wife and I sleep pretty much on top of each other. All previous beds we have owned developed a bird bath within the first year. Our Comfort level has dramatically improved and we are finally feeling well rested without any soreness. Thank you very much Nature's Sleep