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Customer reviews for Skywalker Trampolines 15' x 9' Rectangle Trampoline with Enclosure for
Skywalker Trampolines 15' x 9' Rectangle Trampoline with Enclosure
4.4 out of 5 stars
stars758 ratings402 reviews
  1. 5 stars73% (551)
  2. 4 stars13% (97)
  3. 3 stars4% (33)
  4. 2 stars3% (22)
  5. 1 star7% (55)

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Showing 321-330 of 402 reviews
Mar 16, 2022
Buddy
5 out of 5 stars review

Kids love it, easy to assemble

I am only posting a review to comment on the assembly. The instructions were super clear. The only one place that I looked at the video for was which way the net goes. I had it inside out at first. I had no issues with assembly and the kids say it is way better than the previous round trampoline.

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Jul 1, 2024
Kasi
2 out of 5 stars review

Horrible quality

They will not allow me to rate 1 star! If I could give it zero stars I would. This trampoline is only a couple of years old and it is unusable at this point. The ladder rusted after a year and fell apart. The poles also rusted in fell apart. I've had trampolines that cost less than half of this price that lasted way longer. I would never buy this brand again!

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Sep 28, 2020
Anonymous
5 out of 5 stars review

Verified Purchase

Incredible quality. Easy to assemble.

Fantastic trampoline!

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Jul 10, 2021
Matt P
5 out of 5 stars review

Verified Purchase

Kids are loving this trampoline

Easy to set up

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Dec 22, 2021
MamaLove
2 out of 5 stars review

Defective V Rings - be careful

Our kids have loved this trampoline and use it a lot. Unfortunately within a month, the v rings/metal triangles that connect the trampoline mat the the springs, started to pull apart. Eventually they pull apart enough to create a significant cut hazard and weaken the connection to the mat. If left alone, the spring will separate from the mat. When we contacted support, they sent more v rings/metal triangles. The instruction by email was to use two pairs of pliers to pull the ring apart enough to slide it over the loop of the mat. This takes good pliers and strength. The step of separating the v ring weakens its strength. Then the springs have to be connected to the new v ring. Over time more v rings continue to pull apart so we continue to have to replace them.

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May 10, 2024
Justin
3 out of 5 stars review

Bad customer service

It was missing 3 v rings. I contacted the company. It took 3 emails to get the cheap part sent and another email to get an estimated date of arrival. I regret the purchase. I felt like a burden when communicating with Skywalker trampolines. The representative asked me to inventory the trampoline parts. I don't work for Skywalker and think they should have inventoried before shipping the trampoline. I never write reviews, but this really bothered me.

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Dec 29, 2023
Anna
4 out of 5 stars review

Verified Purchase

REMOVE "TRAMPOLINE" from the box! Ruins surprises.

This was a Christmas present so TRAMPOLINE on the box was a huge bummer. The trampoline itself is great.

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Aug 5, 2024
anonymous
4 out of 5 stars review

Verified Purchase

Great Trampoline!

We'll see how long it lasts, but kids are loving it. Instructions OK. It took about 4 hours to put together.

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Nov 3, 2023
Patrick Kiefer
1 out of 5 stars review

Verified Purchase

Poor Quality Control

Came with one wrong corner. Still have not received the replacement. Missed having it set up for twin Grandsons birthday.

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Oct 18, 2022
LL
1 out of 5 stars review

Verified Purchase

Missing parts.

The reviews are right. It will not come with all the parts/boxes (who’s is about 5 or 6 large boxes total).

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reply from Skywalker CustomerService

Hello, we apologize for this issue. Please contact our Customer Service team so we can get this resolved for you. (866) 603-5867 Thank you.