Customer service excellent!!! This was our four purchase. We have always loved our beds. This time mattress did not inflate. The replacement had the same issue. Very disappointed in quality of product. Return was handled promptly and CS was very helpful.

OMGOSH..We absolutely LOVE our new bed & pillows!! The purchase was fast & seamless, not a hitch in the whole process! We are sleeping better than ever before, we knew our regular mattress was terrible, but we didn't release just how comfy we could be sleeping until we got our GhostBed!! Thank you!! :)

My husband and I had our queen sized mattress for years (since we got married) and it was way beyond due for a new one. I researched every mattress, watched videos, and compared them all in every aspect possible. I ultimately decided on Ghostbed and it has not disappointed! It works great for us both as combination sleepers! PS. GET THE PILLOWS.

So far it's meh. I lost about 5 inches from my previous bed so that was something I had to get used to. Doesn't impact my feeling about the bed but I used a mattress topper to regain 4 inches. Hated it with the topper. Hate it slightly less now. It's great if I lie on my back, but I'm a side sleeper with insomnia. I was hoping that this would be my miracle cure. It's not. The first 3 weeks I woke up so often with back pain I could hardly move in the morning. I'm 39, I looked 89. My, back sleeping-can fall asleep anywhere-husband, on the other hand loves this mattress. He proclaims how comfortable it is, how it embraces him. Not too hot. Not too firm, nor too soft. Blahdy blahdy dah... I feel like I will be making a final decision on day 95. Maybe I need new pillows? Who knows but I definitely am not in love with this mattress at all. Meanwhile I keep seeing ads for it's competitors and I wonder if I picked the wrong one based on their Facebook presence.

I bought this mattress & frame almost a month ago. My son put the king size frame together & I watched, a little! Since he likes to put things together, this was ideal for him! It was about 1/2 hour to do as this includes going thru pieces & instructions. It was simple to do & the materials seem to be quality made items. The king mattress is the basic model which I am pleased with so far. Depending on how much bedding u put on the bed determines it’s cooling effect that I have found. It may be different for others, but that’s my personal experience. I’ll know more when summer comes! It did have a smell. Pretty much manufactured items do. It went away in a few days . It has a medium firm support & is designed well. I received the shredded foam pillows free w/the bed offer they had. I found there is a small opening inside the liner & you can take out as much of this shredded foam to make the pillow to be comfortable for yourself. You can make another pillow w/it!; bonus! All in all, these items seem to be of good quality & I like the return days, if you have issues w/it. It’s important, I think, before you buy this or any bed, to review their policies so you won’t be disappointed or angry about it! It just makes sense. I’m hoping this to be my last bed!; and maybe yours, too!

We received our king size GhostBed. The bed/pillows have been very comfortable for me and my fiance. I am about 145 lbs and 5'11". She is 120 lbs 5'3". The only concern i have had was that the beds ability to disperse heat has so far not been amazing. Overall we are very happy with our decision for this mattress and will be keeping it. The warranty is great and helps us to feel comfortable with the future in mind.

for all of the convenience it's worth it. the mattress protector didn't ship properly somehow but GB rectified the issue and it arrived a week after everything else we ordered. other than the issue with the protector we are satisfied with our purchase.

Mattress exceeded my expectations and is at a great price. Really comfortable sleeping on my side or stomach. but save yourself the money and do not buy the "box spring" it's a cheap piece of garbage. It was surprising to me how terrible the box spring quality is because the mattress is fantastic.

I've been sleeping on this mattress for about a week. At 200lbs I was concerned that I would sink like a rock on this mattress, but that is happily not the case! It supports me in all the right places a relieves pressure points. I also can't feel my husband get in and out of bed. Which is awesome since he usually comes to be later than I do. Highly recommend this mattress.

I have had chronic lower back pain for years and woke daily to numbness in my fingers. But my mattress was getting older so it was time to purchase a new one. I was SO WORRIED I would spend a bunch of money on a mattress that was no better or even worse! So I spent a lot of time reading reviews, comparing other mattresses, doing research, before deciding on GhostBed. I bought both the mattress and foundation. The mattress seems a bit more firm than I hoped but I’m 5’7” 140# and my husband 6’ 200# so neither of us is on the small side. It feels like a giant marshmallow and gently hugs my back. I can sleep through the night and not wake up with back pain! Also my fingers aren’t numb when I get up like before when the mattress pressure wasn’t right (which seems weird to me as that mattress wasn’t as firm as GhostBed). I would recommend GhostBed to anyone who needs good support, who has back issues, or would like relief from poor circulation problems :)