Skip to Main Content
Sam's Club
Sam's Club
All Departments
All Services
Customer reviews for SAMSUNG 60" Class Q60B-Series QLED 4K Smart TV - QN60Q60BDFXZA for
SAMSUNG 60" Class Q60B-Series QLED 4K Smart TV - QN60Q60BDFXZA
4.6 out of 5 stars
stars
1,189 ratings1,154 reviews
  1. 5 stars78% (929)
  2. 4 stars15% (174)
  3. 3 stars3% (35)
  4. 2 stars1% (13)
  5. 1 star3% (38)
Sort by |
Showing 341-350 of 1,154 reviews
Sep 27, 2022
DatDawgLyriK
5 out of 5 stars review

Beautiful Picture and Sound

[This review was collected as part of a promotion.] I use my TV as a monitor for my phone and computer as well as play PS4 games which look awesome on this screen. Easy to use menu and fast response time when using apps and love the auto update feature. Keeps your software updated.

Review from Samsung US
Helpful?6SAN7SCSYVEO13886713723
Jan 2, 2023
LeeB
1 out of 5 stars review

Terrible Customer Service

The worst customer service, been a long time Samsung customer but after my experience here, never again! I purchased this tv in 60” at the end of November 2022, the tv went on sale with a price decrease of over $300 within two weeks of my purchase (December 9th, 2022). I called Samsung and was advised that they will not price adjust. I asked to escalate this and was told a supervisor/ manager will call me back to discuss, i've called multiple times but no one has ever called me back, it's been ongoing for two weeks, even with my regular follow ups! Shame on Samsung!

Review from Samsung Canada
Helpful?6SAN7SCSYVEO13886713723
reply from Operations

Hi LeeB, thank you for sharing your thoughts with us. We’re sorry to hear that you’re disappointed, and we will be sure to share your feedback with our teams so we can continually improve our products, services, and processes. Thanks again. 

Oct 6, 2022
WingCZ
4 out of 5 stars review

clear and sharp image. sound ok.

[This review was collected as part of a promotion.] most of the time is for gaming. hdmi connected to Nintendo and wii. else is box based web based tv streaming. seldom use the samsung tv features. kids use the samsung YouTube sometimes. would be better if we connected it to the bluetooth keyboard. use chrome cast also. easy to connect to it and fulfill all basic needs.

Review from Samsung US
Helpful?6SAN7SCSYVEO13886713723
Jul 27, 2022
JosetheSamsfan
4 out of 5 stars review

Good enough

[This review was collected as part of a promotion.] As a TV it works great on term of image quality and sound. As an Smart TV I wish it would more seemeasly will connect to other smart devices and really make smart TV a reality. The Tizen OS is not the best on it.

Review from Samsung US
Helpful?6SAN7SCSYVEO13886713723
reply from Samsung Brand Ambassador

JosetheSamsfan, We appreciate your review of Samsung’s Q60B TV. So we can better understand the problems you are experiencing and provide you with troubleshooting assistance or warranty service, please reach out to Samsung Customer Support. 1) 1-800-SAMSUNG, 8AM - 12AM EST, 7 days a week. 2) LiveChat with an agent by clicking the ‘Support’ link on the Samsung website homepage. We look forward to hearing from you. ~ Samsung Specialist

Oct 5, 2022
Cheeky
5 out of 5 stars review

Excellent TV; Can't best the price

[This review was collected as part of a promotion.] We use this TV for streaming and watching live TV. The picture quality is superb. The sound quality is not as good as a Sony or LG, but we knew that ahead of time and chose picture quality over sound. It's easy to use and comes with a number of wonderful extras that are standard in the price. We love the remote powered by a solar battery. Go ahead and purchase this TV. You won't regret it!

Review from Samsung US
Helpful?6SAN7SCSYVEO13886713723
Oct 26, 2022
Johnny
5 out of 5 stars review

Samsung Q60B QLED 4K Smart TV (2022)

[This review was collected as part of a promotion.] We mainly use my Samsung TV for streaming movies. The older Samsung we used for our main TV had a weak Wifi component and would buffer or load slow, but this Samsung TV works great. It is farther away from the router and it streams just fine. I usually hard wire my LAN cable to the TV's but I really do not need to with this TV. We enjoy the crisp vivid colors and the sound is good as well. Glad we purchased this model.

Review from Samsung US
Helpful?6SAN7SCSYVEO13886713723
Jan 29, 2023
Rich1133
4 out of 5 stars review

Great 65 in 4k Samsung

Got this for Christmas and love it. Only thing to mention is really thin & light so internal speakers are not the best. Looking forward to getting Samsung sound system. Tried the one I got from Christmas which is a Sony pretty disappointing so took back today. Shopping for compatible one today.

Review from Samsung US
Helpful?6SAN7SCSYVEO13886713723
Oct 25, 2022
TVguru
5 out of 5 stars review

This product is all-around great

[This review was collected as part of a promotion.] Mainly use our Samsung TV for streaming Tv, shows, and movies and it never disappoints. The ease of use is great for all users and offers perks like Samsung TV that's great if you don't have cable. Need one for every room!

Review from Samsung US
Helpful?6SAN7SCSYVEO13886713723
Jul 27, 2022
Soundwave
5 out of 5 stars review

A Great Home TV

[This review was collected as part of a promotion.] I love the Samsung branding and this TV product is proving why I still enjoy this brand. From the wonderfully 4K HD imagery and Bluetooth Speakers that comes with the TV, everything about it is perfect!

Review from Samsung US
Helpful?6SAN7SCSYVEO13886713723
Oct 24, 2022
Samsung4everyroom
4 out of 5 stars review

Pretty good picture for the money

[This review was collected as part of a promotion.] We bought this TV for our spare room so it isn't used as often. We like the smart features of it but have noticed that sometimes the colors are off or the depth of the picture isn't as intense. It's mostly used by the grandkids who could really care less so all in all it was a good buy.

Review from Samsung US
Helpful?6SAN7SCSYVEO13886713723