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Customer reviews for SAMSUNG 60" Class Q60B-Series QLED 4K Smart TV - QN60Q60BDFXZA for
SAMSUNG 60" Class Q60B-Series QLED 4K Smart TV - QN60Q60BDFXZA
4.6 out of 5 stars
stars
1,193 ratings1,158 reviews
  1. 5 stars78% (932)
  2. 4 stars15% (174)
  3. 3 stars3% (35)
  4. 2 stars1% (13)
  5. 1 star3% (39)
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Showing 331-340 of 1,158 reviews
Oct 9, 2022
Reviewer name: NYJetsFan68
5 out of 5 stars
5 out of 5 stars review

My Samsung TV experience

[This review was collected as part of a promotion.] My family is pleased with our Samsung TV within a our house. The device has all apps that we need such as Peacock, HBO Max, and Amazon. My daughter uses it with her Nintendo, it interfaces with my Wifi network to access network devices, and the picture quality is impressive. My only complaint is that it loads slowly on some occassions after I turn on the device. This happens with another Samsung QLED TV that we have and I have not been able to figure that out the root cause. Otherwise, I am happy with the technology that Samsung offers year after year with its products.

Review from Samsung US
Helpful?6SAN7SCSYVEO13886713723
Oct 14, 2022
Reviewer name: Sungbabe72
5 out of 5 stars
5 out of 5 stars review

The product is overall great!

[This review was collected as part of a promotion.] I normally prefer Samsung. I love the products, the quality, experience is always easy and great. The TV has great picture and sound quality! My only complaint would be that it no longer connects to my phone since the update, but honestly that may be a user issue.

Review from Samsung US
Helpful?6SAN7SCSYVEO13886713723
Oct 5, 2022
Reviewer name: Familyapproved
5 out of 5 stars
5 out of 5 stars review

Excellent Picture

[This review was collected as part of a promotion.] We use our Samsung TV to stream, watch cable TV and videos. Recently just watched the football games at the start of the new season and the picture is amazing. Our child's cartoons show very vividly. Excellent picture excellent sound highly recommend.

Review from Samsung US
Helpful?6SAN7SCSYVEO13886713723
Oct 25, 2022
Reviewer name: Kevmo621
4 out of 5 stars
4 out of 5 stars review

Good not great

[This review was collected as part of a promotion.] The TV works fine it's just if I had known that you can't install certain streaming apps I would have NOT bought it. Samsung block some apps one of which I have a yearly subscription for, so we can't watch it on the tv….. I must buy a Roku stick and use it.

Review from Samsung US
Helpful?6SAN7SCSYVEO13886713723
Jun 3, 2023
Reviewer name: Stuck
3 out of 5 stars
3 out of 5 stars review

TV Does not Consistently Connect with Samsung SB

We like the TV, but it does not consistently connect to the Samsung sound bar. The company we purchased the TV from has had numerous technicians come to our home, but it still not reliable. The sound bar was replaced but the issue continued. The store is not able to help us anymore even thought the problem has been from day 1 and we have purchased their technical support. There is something wrong with the tv. The software is up to date, but the tv does not always find the sound bar. We we go into settings, sometimes the sound bar shows up, sometimes it does not. Stuck with no where to go!!!!!

Review from Samsung US
Helpful?6SAN7SCSYVEO13886713723
Oct 26, 2022
Reviewer name: Darshap
4 out of 5 stars
4 out of 5 stars review

It has good features but lacks some stuff

[This review was collected as part of a promotion.] It has great quality but sometimes when I was a show on my PlayStation or on a different device connected to the tv, it reduces the quality and also the tv is slow at responding to what I do. This is not just for the current tv I have it has happened to 2 other tvs that I have bought in the past year. Otherwise everything is fine and this tv is really nice and amazing.

Review from Samsung US
Helpful?6SAN7SCSYVEO13886713723
reply from Samsung Brand Ambassador

Darshap, We appreciate you sharing details of your Q60B TV's picture quality when streaming content from various devices. So we can better understand the problems you are experiencing and provide you with troubleshooting assistance specific to your usage scenario, please reach out to Samsung Support at 1-800-SAMSUNG, 8AM - 12AM EST, 7 days a week. Or visit us on the Samsung website and click on the ‘Support’ link for: • LiveChat • Manuals, Software, & Warranty Info ~ Samsung Specialist

Aug 23, 2022
Reviewer name: GameOn2020
5 out of 5 stars
5 out of 5 stars review

Best gaming experience

[This review was collected as part of a promotion.] Wow! Love playing my PS4 games (I play FIFA, RDR and COD). The 4K experience just makes the visual quality exceptional and indulges me into an unforgettable experience. I would recommend this to all game and movie lovers.

Review from Samsung US
Helpful?6SAN7SCSYVEO13886713723
Oct 5, 2022
Reviewer name: Charlie
3 out of 5 stars
3 out of 5 stars review

Perfect size for my apartment

[This review was collected as part of a promotion.] This is my second Samsung QLED 4K. Picture is slightly improved from the Q60A. Crisp picture and clean sound through the Samsung sound bar. I'm not a gamer, so this is a great television for me. I am NOT, however, a fan of the solar powered remote. It's been finicky since Day 1 either appearing to not be charged or requiring "re-pairing" to fully function. No charging cable was included with the Q60B so I had to purchase one separately. The batteries in the Q60A remote seemed to last a very long time so I'm not sure there's an overwhelming advantage to this model.

Review from Samsung US
Helpful?6SAN7SCSYVEO13886713723
reply from Samsung Brand Ambassador

Charlie, I’m sorry to hear your Q60B TV’s remote is not working as expected. You may first want to reset your remote by pressing and holding Return and Enter (the center of the navigation pad) for more than 10 seconds. After performing this reset, you will need to pair the remote to the TV again. To pair, stand within 1 foot of your TV, and press the Return and Play/Pause buttons simultaneously for at least 5 seconds or until a message appears on your TV indicating that the remote is now connected. If the remote will not pair: 1. Unplug the TV for 30 seconds, and plug it back in. 2. Try moving closer to the TV and re-pairing. Please also check to see if your remote is charged. You can check remaining battery by going to: Settings > All Settings > General & Privacy > Power and Energy Saving > Available Remote Battery. If the remote still does not pair to the TV, please contact Samsung Support at 1-800-SAMSUNG, 8AM - 12AM EST, 7 days a week. Or visit us on the Samsung website and click on the ‘Support’ link for: • LiveChat • Manuals, Software, & Warranty Info ~ Samsung Specialist

May 4, 2022
Reviewer name: Maslam
5 out of 5 stars
5 out of 5 stars review

Smart, 4K and Great Features!!!

[This review was collected as part of a promotion.] *** I received this product at a discounted rate for an honest review*** Smart 4K and Great Features!!! This is our third Samsung TV and each time there is something new and cool about these and the picture colors and quality just seems to get better and better. The Samsung Q60B is a great looking TV with its slim profile, tin bezel and smart features. Samsung has made significant improvements to the Q60 from our previous Q6 TV. For starters, the remote control on this TV is amazing. The remote control is slimmer and thinner but with the addition of solar panel and the addition of a USB-C for recharging. The new Samsung remote controllers no longer need batteries to operate, that is really neat. The Other smart and cool feature about this TV is that I was able to setup my TV from the start to the end just using my phone. When you power on the TV for the first time, it gives you the option of setting it up manually using the remote control or via the phone, allowing you to easily type the password for linking accounts and setting up WIFI. The Q60 also has multiple options for voice control and virtual assistant. I was able to easily integrate the Q60 into my Google Home. Now I can control the tv with my google assistance and also control my other lights and other Samsung appliances. Because I was able to link the TV to my google eco-system, I am now able to view all my cameras and video doorbell directly to the TV, really cool. The new Q60 also has a feature called Tap View option. Now, anything that you have on your phone can be transferred to the TV with just simply a tap of your Samsung smartphone to the TV. The picture quality of the new Q60B is amazing. The colors on the Q60 jump out at you, the display is crisp and clear and best of all the built-in processor upscales everything on the TV to 4K. The display is truly amazing and I love the colors, contrast, the blacks and with the 60Hz, it is perfect for movies and gaming. Overall, I am very satisfied with our new TV. It has made our movie nights better and a much more enjoyable experience. I would recommend that you check out this new TV, you will not be disappointed.

Review from The Insiders
Helpful?6SAN7SCSYVEO13886713723
Oct 25, 2022
Reviewer name: Redlionny
4 out of 5 stars
4 out of 5 stars review

Love it…. Except for one thing

[This review was collected as part of a promotion.] I love my new Qled tv. It was easy to set up and the picture is fantastic (so much better than my old tv.. practically shockingly so). The remote is simple and easy to use. My only complaint is that many of the apps I have are only available using my firestick and not via Samsung apps… so I have had to connect my firestick. I also like how you can change the way you watch a movie (filmmaker mode) easily. My other two tvs are Samsun and have lasted many many years so I am super happy to add this one (my largest) to my “collection”. Would absolutely recommend Samsung and this QLED to anyone

Review from Samsung US
Helpful?6SAN7SCSYVEO13886713723