Skip to Main Content
Sam's Club
Sam's Club
All Departments
All Services
Customer reviews for SAMSUNG 60" Class Q60B-Series QLED 4K Smart TV - QN60Q60BDFXZA for
SAMSUNG 60" Class Q60B-Series QLED 4K Smart TV - QN60Q60BDFXZA
4.6 out of 5 stars
stars
1,189 ratings1,154 reviews
  1. 5 stars78% (929)
  2. 4 stars15% (174)
  3. 3 stars3% (35)
  4. 2 stars1% (13)
  5. 1 star3% (38)
Sort by |
Showing 331-340 of 1,154 reviews
Oct 5, 2022
Charlie
3 out of 5 stars review

Perfect size for my apartment

[This review was collected as part of a promotion.] This is my second Samsung QLED 4K. Picture is slightly improved from the Q60A. Crisp picture and clean sound through the Samsung sound bar. I'm not a gamer, so this is a great television for me. I am NOT, however, a fan of the solar powered remote. It's been finicky since Day 1 either appearing to not be charged or requiring "re-pairing" to fully function. No charging cable was included with the Q60B so I had to purchase one separately. The batteries in the Q60A remote seemed to last a very long time so I'm not sure there's an overwhelming advantage to this model.

Review from Samsung US
Helpful?6SAN7SCSYVEO13886713723
reply from Samsung Brand Ambassador

Charlie, I’m sorry to hear your Q60B TV’s remote is not working as expected. You may first want to reset your remote by pressing and holding Return and Enter (the center of the navigation pad) for more than 10 seconds. After performing this reset, you will need to pair the remote to the TV again. To pair, stand within 1 foot of your TV, and press the Return and Play/Pause buttons simultaneously for at least 5 seconds or until a message appears on your TV indicating that the remote is now connected. If the remote will not pair: 1. Unplug the TV for 30 seconds, and plug it back in. 2. Try moving closer to the TV and re-pairing. Please also check to see if your remote is charged. You can check remaining battery by going to: Settings > All Settings > General & Privacy > Power and Energy Saving > Available Remote Battery. If the remote still does not pair to the TV, please contact Samsung Support at 1-800-SAMSUNG, 8AM - 12AM EST, 7 days a week. Or visit us on the Samsung website and click on the ‘Support’ link for: • LiveChat • Manuals, Software, & Warranty Info ~ Samsung Specialist

Oct 25, 2022
Hazuki
4 out of 5 stars review

Fantastic General Use TV

[This review was collected as part of a promotion.] I've been using it for 4 months and it has been great! Pros: * I spend most of my time watching YouTube on the YouTube app and have had no complaints. I have also casted YouTube from my laptop to the TV successfully. * For casual gaming, it has been great for a 60Hz display. Even my brother, who is a gamer, commented on the TV. * The ambient mode has also been great when I've done tours of my home as a nice unobtrusive picture mode. * HDR looks fantastic. I'm not a videophile, so take it for what its worth. (My phone picture doesn't do it justice) * Auto-switching to display different devices like a Switch or Bluray Player when turned on works well Cons * My biggest complaint: When plugging my laptop (MacBook Pro 2021 M1 Pro) directly via HDMI, the TV doesn't remember it and asks me if it is a PC over and over. Really annoying. * More related to Tizen OS than the TV itself: I'm not a fan of the "Sponsored" section on the "Home" view or the various "free movies" and stuff below. However, if you aren't connected to the internet, the TV is still completely usable and none of those things show up. (I used it for about 2 months before connecting it to the internet)

Review from Samsung US
Helpful?6SAN7SCSYVEO13886713723
Jun 3, 2023
Stuck
3 out of 5 stars review

TV Does not Consistently Connect with Samsung SB

We like the TV, but it does not consistently connect to the Samsung sound bar. The company we purchased the TV from has had numerous technicians come to our home, but it still not reliable. The sound bar was replaced but the issue continued. The store is not able to help us anymore even thought the problem has been from day 1 and we have purchased their technical support. There is something wrong with the tv. The software is up to date, but the tv does not always find the sound bar. We we go into settings, sometimes the sound bar shows up, sometimes it does not. Stuck with no where to go!!!!!

Review from Samsung US
Helpful?6SAN7SCSYVEO13886713723
Jul 27, 2022
ChuckMD
4 out of 5 stars review

Great but Needs to be Smarter

[This review was collected as part of a promotion.] Fanatic TV but a couple things ding the rating: Google and Alexa dont find most things I search for especially apps. Not a great app menu. Seems to uninstall apps after I have so many on home menu.

Review from Samsung US
Helpful?6SAN7SCSYVEO13886713723
reply from Samsung Brand Ambassador

ChuckMD, We appreciate you sharing your experience with Samsung's 2022 Q60B TV. So we can better understand the problems you are experiencing and provide you with troubleshooting assistance or warranty service, please reach out to Samsung Customer Support. 1) 1-800-SAMSUNG, 8AM - 12AM EST, 7 days a week. 2) LiveChat with an agent by clicking the ‘Support’ link on the Samsung website homepage. We look forward to hearing from you. ~ Samsung Specialist

Oct 5, 2022
Digital74
5 out of 5 stars review

Great product

[This review was collected as part of a promotion.] The TV is used primarily for streaming. There are times when it is used for gaming as well. The overall product quality is exceptional. It was basically a plug and play experience and we could not be happier with this purchase.

Review from Samsung US
Helpful?6SAN7SCSYVEO13886713723
Aug 23, 2022
sglennon21
5 out of 5 stars review

Awesome TV experience

[This review was collected as part of a promotion.] We use or TV for many reasons. Whether were watching a big game, a great movie or streaming a TV show we have a great expereince. We never have lag times when streaming shows or YouTube. We have an anwesome picture so we dont miss a minute of the games either.

Review from Samsung US
Helpful?6SAN7SCSYVEO13886713723
Jun 16, 2022
spykatrockstar
5 out of 5 stars review

Perfect Choice

[This review was collected as part of a promotion.] This was one of two TVs I purchased, this being for the living room. I couldn't ask for a better TV, it has a wonderful picture, and the remote learns other devices so a need for a universal remote is not necessary. The big thing for me was Samsung TV+, I didn't know it was a thing until I set the TV up all those channels for free, love that. All in all I wouldn't change a thing about my purchase. Thank You.

Review from Samsung US
Helpful?6SAN7SCSYVEO13886713723
Oct 5, 2022
Roylong
5 out of 5 stars review

Unmatched quality and service

[This review was collected as part of a promotion.] I've been buying Samsung TV's for about 8 years and I will never buy another brand. The picture quality is amazing, the remote isn't covered with a hundred buttons and the customer service is unmatched. Picture quality for live events is far superior with no drag/delay when the camera pans to the left or right. The remote is so easy that my 5 year old can use it and not accidentally push unneeded buttons. Picture is still as clear as the day I bought it over 2 years ago. I am currently saving to buy a new one and I cannot wait.

Review from Samsung US
Helpful?6SAN7SCSYVEO13886713723
Oct 25, 2022
TVforme
4 out of 5 stars review

Great TV from Samsung

[This review was collected as part of a promotion.] I ordered this TV based on reviews and research. I was not disappointed and the price point was very pleasing. The pictures are vibrant and clear and on a 43” TV I am very satisfied with the screen an viewing in my apartment living room space.

Review from Samsung US
Helpful?6SAN7SCSYVEO13886713723
Oct 5, 2022
Trollprince96
5 out of 5 stars review

Best tv ever bought

[This review was collected as part of a promotion.] Absolutely love it! Had it for 2 years now and it has never given me a problem. Love how it works fast with the remote on my phone and all the streaming i can do with it. The image is Absolutely gorgeous!

Review from Samsung US
Helpful?6SAN7SCSYVEO13886713723