Hello, thank you for your review and feedback. We will pass your comments along to our store staff. If there is anything we can do to improve your experience, please feel free to let us know by contacting us at 1-800-SAMSUNG or via live chat on our website (http://www.samsung.com/ca/support/). Thanks again.

Hello, thank you for your review and feedback. We will pass your comments along to our store staff and hope you visit us again someday soon.

BillHsomething, I'm sorry to hear you're having difficulties moving apps on your Q60B TV's Media Home screen. Please know you can customize your Media Home by removing or adding your favorite apps to the Home Screen. Here's how: 1. From Media Home, select List Edit (at the end of the APPS list) 2. Click the app you’d like to uninstall and press the down directional button on the remote. 3. From here, you can choose to Delete, Add to Home, Lock, Move, Reinstall, or View Details about the app selected. Additionally, while your TV may currently default to the TV Plus app, please also know you can choose what your TV does when you turn it on by going to Menu > Settings > All Settings > General & Privacy > Start Screen Option > Autorun Smart Hub 1) Enabling Autorun Smart Hub automatically launches the Smart Hub when the TV is turned on. Navigate to this option to enable or disable the feature. 2) If Autorun Last App is set to on, the last used app is automatically run when you turn on the TV. You can turn this function on or off by pressing the Select button in the current menu. If we can help with anything else, please call us at 1-800-SAMSUNG, 8AM - 12AM EST, 7 days a week. LiveChat with an agent as well as manuals, software, and warranty info can be found at the ‘Support’ link on our Samsung website. ~ Samsung Specialist