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Customer reviews for Oral-B iO Series 7 Electric Toothbrush, 2 pk., 4 Brush Heads, Choose Color for
Oral-B iO Series 7 Electric Toothbrush, 2 pk., 4 Brush Heads, Choose Color

Most helpful positive review

5 out of 5 stars
5 out of 5 stars review
Verified Purchase
Best toothbrush we’ve ever had! Your teeth feel clean %26 smooth like they do after a dental cleaning.
AnneMarie
Originally posted on
walmart.com
Versus

Most helpful negative review

1 out of 5 stars
1 out of 5 stars review

They won't charge and/or hold charge

Toothbrush does a satisfactory job, when it works! However, I can't recommend it. A few months after purchase, and after being fully charged, it won't hold it. As soon as I turned it on it, it will shut itself off with a blinking red light on and a 0% battery indication on the display. After returning it to the charger immediately, it won't do a thing; meaning it won't charge it at all. It has a two year warranty with the manufacturer. Doing some research online I've discovered that this is a common problem with this Oral B model. As a matter of fact, I've experienced the very same problem with another model a few years ago and it was replaced. I did give Oral B a change, even after having that experience. I did message them, but if you hap...
mepapix7
Originally posted on
Oralb.com
Customer Care
Thank you for taking the time to share such detailed and honest feedback. We completely understand your frustration and we si...
459 reviews
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  • 4 out of 5 stars
    4 out of 5 stars review
    6/23/2020

    Great brush

    [This review was collected as part of a promotion.] This tooth brush is amazing!! I love how the sleek look, how it fits in my hand, how i can customize the light to be pink! The buttons are so easy to use and the changing of settlings is so easy to do. I love how easy the brush head can be changed and how the magnetic style to it for charging! Has diff settlings for sensitivity, your gums, tongue, and to whiten your teeth. The settings are really nice and easy to use. This brush is by far the best powered one i have ever used!!! Highly recommend Only thing I am having problems with is my phone is having hard time finding the tooth brush on the app. I have enabled the WiFi on the tooth brush, but my phone says searching forever and ne...
    Daisha
    Originally posted on
    Oralb.com
  • 3 out of 5 stars
    3 out of 5 stars review
    5/4/2022

    Was great at first

    The was a great purchase at first. While the brushing ability is very good. The app and the the ability to sense which section of teeth your brushing has gotten very bad. 5-10 seconds for it to sense that you have actually changed positions. Definitely not worth the money at this point. I have only had it 4 months
    Jd7449
    Originally posted on
    Oralb.com
    The Oral-B Team
    While it makes us happy to hear you're seeing great cleaning results from your iO9, we're sorry to hear you're having trouble...
  • 5 out of 5 stars
    5 out of 5 stars review
    5/20/2022

    Super sleek

    [This review was collected as part of a promotion.] I originally owned a white OralB and when I saw the black one I had to have it. It's super sleek and works just as great as the other one I had. Love the travel case it comes with to. I discovered that the battery will last like 5 days without the charger. Only figured that out when I went on vacation and forgot the plug. Lol! Love the additional settings that you can use which is an upgrade from my other one. And the cool little graphics are neat too! I love it.
    MeliRose
    Originally posted on
    Oralb.com
  • 5 out of 5 stars
    5 out of 5 stars review
    4/16/2022

    Oral B series 7 black onyx toothbrush

    [This review was collected as part of a promotion.] The Oral B series 7 black onyx toothbrush is so powerful. It has some of amazing features. The latest technology makes it easy to keep track of how long you are actually spending brushing your teeth. There are multiple language settings that make it easy to set to your likings. After using the oral B series 7 electric toothbrush I will never use a regular toothbrush again.
    Bleshea3
    Originally posted on
    Oralb.com
  • 3 out of 5 stars
    3 out of 5 stars review
    10/5/2023

    Where is the replacement head for each brush?

    The brushes seem good but please notice that the 2-pack only comes with 1 additional replacement head. I thought there would be an additional replacement head for each but instead there are only 3 total heads in the package. So my wife has a replacement head and I do not. I should have paid closer attention to the description and not assumed each brush comes with a replacement head. I think this 2-pack would make a lot more sense with 4 total heads. Just strange to call this a bundle if it is designed to be shared with two people but only one gets the extra brush head.
    SNir
    Originally posted on
    Oralb.com
    Customer Care
    We're happy to hear your new toothbrushes are working well. We're more than happy to share your feedback with the rest of our...
  • 4 out of 5 stars
    4 out of 5 stars review
    2/15/2022

    Great Brushing for an Electric Toothbrush

    I bought this as many studies have this is more effective than a manual toothbrush. Though Oral B and Sonicare are two of the top brand, I chose the Oral B instead because of its appeal and heavily marketing to be a better toothbrush when it comes to cleaning due to their oscillation motion. Though there are a lot of benefits to talk about, I WILL ONLY TELL YOU WHAT I DISLIKE ABOUT THIS ELECTRIC TOOTHBRUSH. First, it is messy if you don't be careful with this and I also find it odd that whenever I finished cleaning the head of the toothbrush there will be some amount of water leftover dripping down from inside of the toothbrush as a result, making it stained wherever you put it. Second, the app technology is great but I doubt the real-time ...
    Chanh09
    Originally posted on
    Oralb.com
  • 5 out of 5 stars
    5 out of 5 stars review
    7/9/2020

    The best electric toothbrush EVER!!

    [This review was collected as part of a promotion.] I can’t get over how good this product is, I was recently gifted this item and wow!! It’s 6 smart modes are perfect for my autistic 11 year old son. No toothbrush is good in his eyes, but when I used this on his teeth he loved it. Thank you so so much, it’s made our week :)
    Courtneyslittehome_xx
    Originally posted on
    Oralb.com
  • 5 out of 5 stars
    5 out of 5 stars review
    7/1/2020

    Love it

    [This review was collected as part of a promotion.] I love this toothbrush!! I have not figured out all the features yet but am so excited. It is easy to charge and I love that the head has a protective case. It cleans my teeth so well. They feel polished. I would recommend this system.
    Uma1
    Originally posted on
    Oralb.com
  • 1 out of 5 stars
    1 out of 5 stars review
    7/9/2024

    From a dental student, do not buy.

    From a dental student, do not buy. Dont get me wrong, the toothbrush started out great, loved the features and different settings. After maybe 8 months now the toothbrush can’t hold a charge longer than 45 seconds and dies halfway through one brush. For an expensive toothbrush this should not happen. Oral B gave these to us to promote their product, needs a fix before I would recommend them to patients.
    Vincent UMSOD
    Originally posted on
    Oralb.com
    Customer Care
    We're disappointed to hear this, Vincent. Due to the many quality tests these brushes go through, this isn't the result we ex...
  • 4 out of 5 stars
    4 out of 5 stars review
    7/6/2021

    Mold

    I switched from my sonicare to a oral b io and not even before my three month brush head change I go to change it and there’s mold all under it I rinse my tooth brush really well before and after use and I love this tooth brush because of how good it is but I’ve never had a mold problem with a tooth brush before but now I can’t even use mine because the mold is stuck in the rubber part of the inside of the toothbrush and I’ve tried everything to get it off
    Hol94
    Originally posted on
    Oralb.com
  • 5 out of 5 stars
    5 out of 5 stars review
    7/1/2020

    Hands down - best toothbrush

    [This review was collected as part of a promotion.] I got the OralB iO7 Series in Black Onyx and let me tell you this toothbrush has awesome features and works well to clean your teeth. My dentist recommended I get a rechargeable toothbrush, because they clean teeth better than the manual brushes and this is such a great toothbrush and my teeth look whiter and definitely FEEL cleaner. I can't wait for my next dental appointment so I can show off my smile!
    srupp29
    Originally posted on
    Oralb.com
  • 5 out of 5 stars
    5 out of 5 stars review
    6/29/2020

    Oral b tooth brush

    [This review was collected as part of a promotion.] It came in a neatly packed box . The oral b io series is the best, I could ask for. It’s so gentle on teeth , it has a very good micro vibration.The round brush, helps I professional cleaning.There is a smart sensor, that protects your gums and enamel when u brush too hard. So you can see the sensor react and brush accordingly.They have this new feature that is called 3D tracking and AI recognition it uses an interactive color display. This helps us to clean all areas of the mouth, it guides us where to clean and how much pressure is needed. There is a 2 minute timer, which warns us every 30 second.The brush comes with 7 modes like daily routine,gum care,tongue cleaning,whitening,sensitive...
    Sai22
    Originally posted on
    Oralb.com
  • 5 out of 5 stars
    5 out of 5 stars review
    2/3/2023

    The best electric toothbrush

    I am a retired dentist who has used the Braun-Oral B electric toothbrushes since they were first sold, probably close to 50 years ago. They have been the electric toothbrushes on the market and I always recommended them to friends and family. The new IO series is superior to the old style, which hadn’t substantially changed since the introduction.
    Doc Steve
    Originally posted on
    Oralb.com
  • 4 out of 5 stars
    4 out of 5 stars review
    12/21/2023

    Awesome Features

    Lots more technology than my old Oral B type 3728 professional from 2017. I would rate the toothbrush itself 5 stars. I have an IO9. The Oral B app I would rate at 2 stars. I don't believe the Coverage information that I am given is accurate. 85 to 85% coverage is NOT accurate. I have tried the suggested tooth to tooth and then breaking my brushing into quadrants and I am ABSOLUTELY sure I am hitting ALL tooth surfaces. If you use the unguided portion then all you get is the brushing time and overpressure. The best session score I have had was the very first time that I used the toothbrush. It was a 76. Tooth Coverage was 97%- time was 2 min 53 seconds and over pressure was 4 seconds. The session scores are NOT encouraging when so much is ...
    Alan62
    Originally posted on
    Oralb.com
  • 5 out of 5 stars
    5 out of 5 stars review
    6/26/2020

    Excellent features

    [This review was collected as part of a promotion.] Recieved this i09 electric bluetooth toothbrush that has 7 different settings for how you want to brush your teeth . From sensitive to extra sensitive and others!!! Its quiet doesnt feel like it's going to vibrate your teeth loose. Gives an excellent clean feeling after using it. Comes with 4 brush fillers great time charging doesnt take long at all! Very easy to use and easy to understand directions. All arou.d one of the best electronic toothbrushes I've ever owned!! Highly recommend this excellent tooth brush!!
    Littledistrict
    Originally posted on
    Oralb.com
  • 5 out of 5 stars
    5 out of 5 stars review
    7/15/2020

    Excellent!

    Of all the Oral B brushes I’ve unpacked this one has felt the most stylish.The design/ materials feel more luxurious this time round & I adore the Rose Quartz colour. The magnetic charger is a great,this style of charging with no hole to get dirty is definitely a winner for me. There’s even a charging chase so I am covered for holidays! This has been my first time using the app, oh my how many teeth have I been missing?! Nice a quite too. The led display is great too
    Goldenframes
    Originally posted on
    Oralb.com
  • 5 out of 5 stars
    5 out of 5 stars review
    4/17/2022

    So cool!!!

    [This review was collected as part of a promotion.] I got this new oral B toothbrush and let me just start by saying everything from the packaging to the use of it is awesome. Opening the box got me all excited to just brush me teeth. When using the toothbrush I felt like it was cleaning so thoroughly m. It's super easy to set up next to your sink and also easy to charge. The different modes it provides also has your teeth feeling extra clean.
    Tete
    Originally posted on
    Oralb.com
  • 1 out of 5 stars
    1 out of 5 stars review
    8/24/2023

    Too expensive to break so soon

    I bought this just over 2 years ago. After about a year it wouldn’t hold a charge or charge properly, I sent into Oral-B as it was still under warranty. Oral-B sent a fixed toothbrush or replacement back to me (not sure which). It has started doing it again and I am now just outside of warranty. This toothbrush is way too expensive to only last 2 years.
    MW_NYC
    Originally posted on
    Oralb.com
    Customer Care
    We're very sorry to hear this has been your experience with your iO9. Our products go through many quality checks to ensure t...
  • 3 out of 5 stars
    3 out of 5 stars review
    7/6/2020

    Cool toothbrush but software is really bad

    [This review was collected as part of a promotion.] I bought this brush for my husband. I chose in black. The brush looks stylish and modern. It cleans teeth very carefully, has excellent power and charge lasts for 2-3 days. The only major drawback is the lack of connection with the app. My husband installed the app on his smartphone, but failed to connect with the brush ... In all other respects, the brush is very cool
    Iva_snova
    Originally posted on
    Oralb.com
    Oral-B
    We’re happy to hear that the toothbrush is working well for your husband, Iva, but it’s sad to hear the connection isn’t work...
  • 5 out of 5 stars
    5 out of 5 stars review
    7/14/2020

    One of the most ADVANCE toothbrushes you can get!

    [This review was collected as part of a promotion.] Been a long-time user of the rechargeable Oral B toothbrush but this is the most advance one that I have used yet. It has its own app, where you can download to your phone and communicate via Bluetooth. The app is well built. Has a brush replacement reminder and it give you the option for Amazon Dash replacement. This brush is so smart that it can detect how much pressure you are using while brushing & also recognize how you brush and help guide you to better brushing (within the app). Overall, this brush is well designed. The LCD that display the brush timer is nice. The display auto turns on when it picks up/moved and will auto turn off after so many second of being left alone (not wasti...
    aebn2001
    Originally posted on
    Oralb.com