Skip to Main Content
Sam's Club
Sam's Club
All Departments
All Services
Customer reviews for Member's Mark Adjustable Base for
Member's Mark Adjustable Base
4.5 out of 5 stars
stars
555 ratings248 reviews
  1. 5 stars81% (449)
  2. 4 stars7% (41)
  3. 3 stars3% (18)
  4. 2 stars3% (14)
  5. 1 star6% (33)
Sort by |
Showing 41-50 of 248 reviews
Feb 13, 2024
Reviewer name: CL
2 out of 5 stars
2 out of 5 stars review

Poor packaging and Shipping

Bottom line, ordered two and will be returning both. First off, FedEx ground is not a good choice for shipping. Both arrived with multiple holes in the cardboard and the products damaged. The first one has a terrible mildew smell that a bucket of Lysol won't take out. I was quite excited to find a base with this many features at the great Sam's price. But unfortunately, the two I received are just not up to Quality standards. I contacted Sam's customer and their only solution was to order a third. Due to the size, these won't be the easiest things one can return to the store. If anyone with Sam's wants to reach out I'd be happy to discuss further.

Helpful?3VXDQVDFEF0I13886568106
Apr 2, 2024
Reviewer name: cwinters90
1 out of 5 stars
1 out of 5 stars review

There's a reason others are more $$$....

I am really shocked at all of the great reviews. We purchased a king size...my biggest (only) complaint with it is that it is essentially just fabric and a plastic sheet wrapped around a few metal supports, with about 2 feet between metal supports, which hold up the mattress. When you're laying down, the mattress sags below the supports and you can really feel all of the parts of this bed underneath. Now I know why other brands are more expensive - they're essentially like a box spring cut in 3 pieces to allow support for the mattress, not just fabric stretched over a few metal beams. Setup was easy. Shipping was terrible - box arrived mangled however the product was NOT damaged, but it was left blocking the main entrance to our apartment building, and we did have to carry up to the 3rd floor. I think FedEx isn't suitable as a shipper for this, but not Sam's fault. I think we will be returning this and, unfortunately, opting for a more expensive one.

Helpful?3VXDQVDFEF0I13886568106
Jul 22, 2020
Reviewer name: Tatia
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Totally amazed!

I bought this particular frame because of the price and reviews. Let me say the reviews are true, and the price Is still unbelievable. I was afraid I was going to need to buy a new mattress for an adjustable frame, but this one handles my mattress like a champ! Look no further, buy THIS one!

Helpful?3VXDQVDFEF0I13886568106
Mar 10, 2024
Reviewer name: Elizabeth
4 out of 5 stars
4 out of 5 stars review

Verified Purchase

Like the purchase

Heavy and needed help carrying up stairs. It was easy to pull together. Enjoy having the ability to vary the height. The head moves at such a high degree it is essential straight up. Nice storage available under and like not seeing metal. Disappointed that my former headboard did not attach. I am sure it would with a bracket.

Helpful?3VXDQVDFEF0I13886568106
Jan 30, 2023
Reviewer name: BigAl
5 out of 5 stars
5 out of 5 stars review

Quality Adjustable Base - No Issues.

Member's Mark Queen Adjustable Base - Item # 980249451. Should've purchased an adjustable base years ago. Definately helps mitigate reflux/sleep apnea. No issues with delivery. Functions as described. Quick set up with 2 moderately strong adults. Set on side, screw on feet, flip over and place base in bed frame. I paired it with the Members Mark 12" Queen mattress. Member's Mark Hotel Premier 12" Queen Mattress - Item 980264888 The mattress does not sag through the support to any measurable degree as some describe. The negative reviews here are inconsistent with my experience. I'm glad I dismissed these reviews and purchased this adjustable base.

Helpful?3VXDQVDFEF0I13886568106
Jul 21, 2024
Reviewer name: yearskii
1 out of 5 stars
1 out of 5 stars review

Looks nice, poor design, zero support

bought a king and a queen version. Queen version screen broke while tightening the leg, unable to drill it out so forced to use a 2x4 fix. Poorly designed leg supports and got zero help from Samsclub customer service to address other concerns. Did not receive the mattress stay inside the box so the mattress tends to slide down a little when raising the bed.

Helpful?3VXDQVDFEF0I13886568106
Dec 2, 2023
Reviewer name: NewbShopper
4 out of 5 stars
4 out of 5 stars review

Verified Purchase

As advertised

As advertised. This was our first purchase of an adjustable bed. We used it with the hybrid out of box mattress. It’s comfortable for hanging out on with the zero gravity setting. When we sleep, we sleep in it flat. It’s a heavy piece of furniture so make sure to have more than one person to move it. Assembly is simple.

Helpful?3VXDQVDFEF0I13886568106
Jun 30, 2022
Reviewer name: Kate
5 out of 5 stars
5 out of 5 stars review

Love it!

This bed frame was so easy to set up and so far I absolutely love it. Maybe it's a coincidence, but after sleeping in the zero gravity position for just 3 nights, I don't have any back pain for the first time in almost a year! And the price can't be beat!

Helpful?3VXDQVDFEF0I13886568106
Nov 18, 2023
Reviewer name: Neesie
5 out of 5 stars
5 out of 5 stars review

Best purchase I have ever made- I give it 10 STARS

I decided to wait to do my review until I had used this for a while. It has not let me down. I made this purchase back in August, and we have been using over 3 months. It was amazing right from the start and still is today. Its easy to put together, but very heavy so be prepared to have help. The instructions were simple and easy to follow. I cant say enough good things about this adjustable bed. Its good for all kinds of health conditions and even helps with snoring. It has preset positions on the remote, or you can adjust foot or head however you choose. Its quiet and smooth and doesn't wake my husband if I need to adjust it during the night. It has adjustable bed height by unscrewing sections of the base legs. The card inside said it can sit flat and be used on a platform bed. Otherwise it sits right down in your existing bed. It will work with most any mattress but we picked the LulaaBED 12" Soft & Firm Flippable Memory Foam Mattress Item # 990000549, also bought here from Sam's Club. It's a fantastic mattress especially for the price, with no fiberglass inside it to make you sick (which I found is hard to find they all seem to have ti now). THIS BED! has really made my life so much better. We got the king split and my husband loves it too. I am short and he is tall and it works for us both. It had a broken leg when it came in where the shipper damaged the box. There was damage to one of the sections you unscrew off one of the legs. Inside the box there was a card with a number to call if you had issues and I had a new part within 2 days. No hassle, no questions, no long wait times, it was just so easy. I have tried but I cant find a single thing wrong with this bed or anything to complain about. It's as good of quality as some of the really expensive ones. I highly recommend this purchase to anyone looking. I would like to through in here that FedEx, who delivered this, delivered in a bad storm and propped it up against my house right where the gutters run over, and when I saw him doing this I went out, asked him to move it 2 feet to the porch and he wouldn't. It had to sit there until friends came to bring it inside. In the end I was able to shove it on the ground and stop the water from drowning our bed. A complaint call to FedEx got me laughed at and hung up on. Its not their bed so I guess it didn't matter. Sam's shouldn't use them to ship purchases like this anymore. Its a miracle it wasn't busted all to pieces seeing the box damage and all. If you are thinking about this purchase, like I was, do it! The customer service is fantastic and so is their return policy. No other company will allow you to return these. Plus members get free shipping too, all things to consider. We looked forever before we decided. You wont return it, but its nice to know you can if for some reason you decide to do so.

Helpful?3VXDQVDFEF0I13886568106
Nov 8, 2020
Reviewer name: Ellen
5 out of 5 stars
5 out of 5 stars review

Love it!

I had a lot a reservations about buying this base. I thought because if it was cheap it couldn’t be good. I researched, read everything I could including reviews and decided to take a chance on it. That was one of the best decisions I’ve ever made. It is whisper quiet, works very well, is very simple to put together basically it is almost completely out together,you just put on the legs and hook up the wiring. It is very heavy so you have to have at least two people to carry and assemble it. I have no regrets about buying this adjustable base.

Helpful?3VXDQVDFEF0I13886568106