bought a king and a queen version. Queen version screen broke while tightening the leg, unable to drill it out so forced to use a 2x4 fix. Poorly designed leg supports and got zero help from Samsclub customer service to address other concerns. Did not receive the mattress stay inside the box so the mattress tends to slide down a little when raising the bed.

Bottom line, ordered two and will be returning both. First off, FedEx ground is not a good choice for shipping. Both arrived with multiple holes in the cardboard and the products damaged. The first one has a terrible mildew smell that a bucket of Lysol won't take out. I was quite excited to find a base with this many features at the great Sam's price. But unfortunately, the two I received are just not up to Quality standards. I contacted Sam's customer and their only solution was to order a third. Due to the size, these won't be the easiest things one can return to the store. If anyone with Sam's wants to reach out I'd be happy to discuss further.

Haven't had this a year and the bed is stuck in upright. I have checked connections and changed batteries in remote. nothing.. I got this for my elderly mother and was so pleased for a minute. Will try to get a hold of manufacturer to see if they can assist. Tired of spending money on things that just do not last.

I am really shocked at all of the great reviews. We purchased a king size...my biggest (only) complaint with it is that it is essentially just fabric and a plastic sheet wrapped around a few metal supports, with about 2 feet between metal supports, which hold up the mattress. When you're laying down, the mattress sags below the supports and you can really feel all of the parts of this bed underneath. Now I know why other brands are more expensive - they're essentially like a box spring cut in 3 pieces to allow support for the mattress, not just fabric stretched over a few metal beams. Setup was easy. Shipping was terrible - box arrived mangled however the product was NOT damaged, but it was left blocking the main entrance to our apartment building, and we did have to carry up to the 3rd floor. I think FedEx isn't suitable as a shipper for this, but not Sam's fault. I think we will be returning this and, unfortunately, opting for a more expensive one.

great value compared to competitors, nearly half price of others. We did have an issue of the foot of the bed we stuck in the raised position on one side (split cal king). Since this is a Members Mark brand it has 100% satisfaction guaranty, so you can return it any time in the future if there are issues. Sam's did offer to ship a replacement and pickup the ours that was stuck. Instead of hassling with the return, I contacted the manufacturer and the shipped out all new parts (power supply, CPU controller box, and the motor and actuator). The replacement is simple only 2 screws to remove the CPU, everything else has clips/connectors, no tools required. The adjustable bed frame itself is a newer model than listed in the description, they are shipping the newer MMKD3 model, which is now zero-clearance and has new controller and redesigned frame. We are sleeping better now, don't like sleeping on a flat bed anymore.

Easy to assemble and use

Simple controls, Love the zero gravity, I would recommend this bed frame to everyone

Love this adjustable bed frame. Works perfectly, easy to setup, and reasonably priced.

Legs screw in easy. Unfold, plug in and you are ready to finish off with your mattress.

This is a great adjustable base! Vey smooth and quiet. Highly recommend and I would buy again!