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Customer reviews for Arlo Pro 4 3 Cam Bundle - 3 Cameras - 6 Mounts - 1 Solar Panel for
Arlo Pro 4 3 Cam Bundle - 3 Cameras - 6 Mounts - 1 Solar Panel
3.8 out of 5 stars
stars
160 ratings89 reviews
  1. 5 stars56% (89)
  2. 4 stars12% (19)
  3. 3 stars9% (15)
  4. 2 stars5% (8)
  5. 1 star18% (29)

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Showing 11-20 of 89 reviews
Nov 13, 2022
Reviewer name: Suesue
2 out of 5 stars
2 out of 5 stars review

OK Die Out After a Few Months

I have 3 other Arlos in my boutique and wanted a few more and these aren't nearly as good as the others. It's been since July and now the battery life dies after 1 day or 2 at the most and they only give 1 charger. They seem to have a problem connecting to online sometimes too. I have no problems with the Pro3 ones I have had for 2 years now. I would have thought these would have been better.

Helpful?1JJFGPUAS8ZA13886504178
reply from Arlo Team

Hi Suesue,Thanks for sharing your review. To learn how to extend your Arlo camera's battery life, read this article: https://kb.arlo.com/291. If your Arlo camera is offline, please follow these troubleshooting steps: https://kb.arlo.com/1133448.For further assistance, please navigate to Settings > Support in the Arlo App for service options available to you. We appreciate your patience and understanding.Best regards,Arlo Team

Mar 19, 2022
Reviewer name: Skip ARLO
2 out of 5 stars
2 out of 5 stars review

Decent cameras, poor software, very expensive CVR

I have 4 ARLO Pro cameras and after 12 months of experience I can strongly recommend that you skip them. The software only records on motion and RARELY properly detects motion. For example a lawn service man walked 20 feet in front of my camera, no motion, hence no record. Software lag makes them near useless to use in real-time too (10+ second lag). Cameras routinely stop registering activity and have to be reset. The biggest plus of ARLO - easy to setup.

Helpful?1JJFGPUAS8ZA13886504178
reply from Arlo Team

Hi,Thanks for sharing your review. Since your review, we have released a new version of the app with stability and performance improvements. Please update to the latest version to see if that resolves your issue. If you still have issues, navigate to Settings > Support in the Arlo App for service options available to you.Best regards,Arlo Team

Nov 2, 2023
Reviewer name: Brian
1 out of 5 stars
1 out of 5 stars review

Terrible set of cameras.

I have had 2 sets of these for several months now. I am VERY Disappointed. One camera refused to synchronize with the app so I was unable to use it for quite some time. After a month of messing with it periodically, I finally got it to connect. It lasted for a few weeks and dropped offline again. I have been unable to reconnect it. Another camera worked fine for a while before it dropped offline. I fought with it for a few hours before I got it back online. After I had reinstalled it - way up on my chimney - it disappeared from the app completely. The video is significantly delayed. Supposedly you can communicate with people via the cameras. I have tried it for my front door and garage cameras. It has not worked for me at all.

Helpful?1JJFGPUAS8ZA13886504178
reply from Arlo Team

Hi BrianThanks for sharing your review. We like to learn more about the concerns you have shared above. Please reach out to our support team so they can further address your concerns and provide assistance by navigating to Settings > Support within the Arlo app to explore the support options available to you. We appreciate your patience and understanding.Best regards,Arlo Team

Nov 19, 2021
Reviewer name: Scubasteve
4 out of 5 stars
4 out of 5 stars review

Great quality, but less features after trial perid

(After 6 months of use) These cameras are of really good picture quality. It is nice to sometimes use the mic to talk to family or relay messages when they are coming and going. The cameras did not trigger motion as far out as I wanted, but all in all, not bad. Once the free trial subscription ends, unless you pay approx. $10/mo, you lose the video logs. That means you get alerted of the motion on your phone, but unless you immediately open the live view, you will not know what set it off. You also lose the option to set zones. I used to zone out my American flag because it would set off the cameras in the wind, now that I can't set the zone, I either need to move the flag or disarm the camera because it keeps alerting me of the motion.

Helpful?1JJFGPUAS8ZA13886504178
Dec 23, 2021
Reviewer name: maxinteger
2 out of 5 stars
2 out of 5 stars review

Does not include stand-alone charger

Be aware that to charge these cameras you will need to buy the stand-alone charger for $50 or take the camera off the mount to attach the charging cable. I was hoping to be able to remove the camera from the housing and charge it that way but the cable only connects to the housing. You could play battery swap-a-roo with the one attached to the solar panel. Also, there is not a spare battery included like some other kits available. Shop around and you may find a better deal.

Helpful?1JJFGPUAS8ZA13886504178
Dec 31, 2022
Reviewer name: gf
1 out of 5 stars
1 out of 5 stars review

not good

They don’t hold a long charge. 1 solar panel is for 1 camera so you’ll have to take down the other cameras to charge. It hit 10 degrees here last week and it drained all the batteries to 0. The solar panel is also not charging the 1 camera. I’m going to return it it’s not worth the money

Helpful?1JJFGPUAS8ZA13886504178
reply from Arlo Team

Hi,Thanks for sharing your review. To learn how to extend your Arlo camera's battery life, read this article: https://kb.arlo.com/291. For help troubleshooting Arlo Solar Panel issues, please read the following article: https://kb.arlo.com/000045870.For further assistance, please navigate to Settings > Support in the Arlo App for service options available to you. We appreciate your patience and understanding.Best regards,Arlo Team

Jan 29, 2024
Reviewer name: Stephanie
1 out of 5 stars
1 out of 5 stars review

Obsolete

I am heavily invested in Arlo products, spent over $1500, and was shocked and saddened to see the announcement of no longer supporting their products that are just a couple years old. This is a bad business move. Additionally their app has gone downhill over the years. It used to be fast and snappy 5+ years ago, but not anymore. Now it takes too long to load that I just give up even trying.

Helpful?1JJFGPUAS8ZA13886504178
reply from Arlo Team

Hi Stephanie,Thanks for sharing your review. The Arlo Pro 4 Cameras are not part of the End of Life policy for legacy cameras. For details on Arlo's End of Life policy for Legacy Cameras, please refer to the following article: https://kb.arlo.com/000063018.For further assistance, please navigate to Settings > Support in the Arlo App for service options available to you.We appreciate your patience and understanding.Best regards,Arlo Team

Mar 29, 2023
Reviewer name: Cozmo
1 out of 5 stars
1 out of 5 stars review

Don't always work

The cameras are awesome when they are working properly. I constantly have connection issues with them, having to restart them multiple times. The options through the app don't always work as they should. If I could go back before buying a bunch of cameras, I would look into different companies.

Helpful?1JJFGPUAS8ZA13886504178
reply from Arlo Team

Hi Cozmo,Thank you for your review. If your Arlo cameras keep going offline, please follow these troubleshooting steps: https://kb.arlo.com/1133448. If you still need further help, please navigate to Settings > Support in the Arlo App for service options available to you.We appreciate your patience and understanding.Best regards,Arlo Team

Jan 18, 2023
Reviewer name: Joel
1 out of 5 stars
1 out of 5 stars review

Arlo cameras

Stay away from Arlo. You’re forced to use their app, which has a monthly fee. Unreal for what I paid. One would think the service would be free. Activity zones are disabled if not connected to AC outlet or solar panel, what crap! Thought WiFi would be great, not with Arlo. Go with another company, stay way away from Arlo.

Helpful?1JJFGPUAS8ZA13886504178
reply from Arlo Team

Hi Joel,Thanks for your review. Arlo does not charge a fee to use the Arlo Secure app, please refer to article for features that are available without an Arlo Subscription. You can read more about it here: https://kb.arlo.com/000062312. We appreciate your support and understanding.Best regards,Arlo Team

Jan 1, 2023
Reviewer name: John A
4 out of 5 stars
4 out of 5 stars review

Arlo End of Life on cameras

I bought over $1k of Arlo cameras at Sam's in May 2019. They have performed great, but Arlo just announced an end-of-life policy ending support for these cameras. Really? Just 3 and a half years? It was a great system, but I won't buy again with this short of a lifespan.

Helpful?1JJFGPUAS8ZA13886504178