We apologize that you did not have satisfactory results while using our EZ Seed product. It's certainly frustrating to prepare an area to reseed only to have disappointing results. There are several reasons why grass seed may not germinate and while it is difficult to pinpoint what may have gone wrong, we do have some advice that has been useful to some of our consumers in the past. What temperature was it when you applied the product? This seed germinates best when soil temperatures are at least 55 degrees. How often was the product watered? Too much or too little watering can both result in unsatisfactory germination rates. Were any weed controls or pesticides used around the time of seeding? Most herbicides can also interfere with germination. We do offer a product guarantee that extends to all of our products, including our seed. At your earliest convenience, please contact us so that we can discuss our guarantee and the product in further detail. The following link will take you to our contact page: http://tinyurl.com/mds8zo5

JoSL, we're sorry to hear Scotts EZ Seed didn't germinate for you. Reach out to us here for assistance with our product guarantee: https://tinyurl.com/y8nvfsca

We're sorry to read about your disappointment with Scotts EZ Seed and appreciate your feedback. This grass seed will germinate best when temperatures are consistently in the 65-80 degree F range. Cool nighttime temperatures and fluctuating temperatures will slow germination. Both excessive moisture and not enough moisture can inhibit seed germination. We want you to be confident in our products. For this reason, we offer a product guarantee to our consumers. At your earliest convenience, please reach out to us at 888-270-3714 if we can further assist.

We're sorry to read about your disappointment with Scotts EZ Seed Patch & Repair Tall Fescue Lawns and appreciate your feedback. For best results, this product should be applied when daytime temperatures are consistently in the 65℉ range for cool season grasses and in the 85℉ range for warm season grasses: the warmer the soil, the faster the germination. Cool or fluctuating nighttime temperatures will slow germination. We recommend watering 1-2 times per day to keep the seeds moist until they germinate and then 1" to 1-1/2" per week as needed. Both excessive moisture and not enough moisture can inhibit germination. We want you to be confident in our products. For this reason, we offer a product guarantee to our consumers. At your earliest convenience, please reach out to us at 888-270-3714 if we can further assist.

Hi! We're sorry to read about your disappointment with Scotts EZ Seed Tall Fescue and appreciate your feedback. We recommend to apply when temperatures are consistently in the 65-80 degree F range. Cool nighttime temperatures and fluctuating temperatures will slow germination. Both excessive moisture and not enough moisture can inhibit seed germination. Make sure the ground is still visible when EZ Seed has been applied. We want you to be confident in our products. For this reason, we offer a product guarantee. If for any reason you, the consumer, are not satisfied with the results after using this product, you are entitled to get your money back. Limitations apply. At your earliest convenience, please reach out to us at 888-270-3714 if we can further assist.