We are sorry to hear that this product did not yield as much new grass as you had hoped and it can certainly be frustrating to put the effort into seeding only to see minimal results. There will be a mixture of grass types in most of our grass mixes with each grass type having a different germination time. This product contains a mix of 3 grass types and I have included with each the expected germination times: Kentucky Bluegrass (7-14) days with potential of up to 21 days, Fine Fescue (7-10) days and Perennial Rye Grass at (5-10) days. The expected germination time located on our bag will be the time for the seed with the quickest germination. We want you to be as confident in our products as we are and that is why we offer a product guarantee. If you would like to further discuss this, please contact us here: http://tinyurl.com/mds8zo5

Dennis, we're sorry to hear this happened after using Scotts EZ Seed Sun & Shade Mix. We'd like to gather some additional information and assist you with our product guarantee. Please reach out to us here: https://tinyurl.com/y8nvfsca

I am sorry for the disappointment you have experienced with the results of your recent seeding effort. I'd like to offer a few tips that may be helpful to you in future seeding endeavors. As with any seed product, Scotts Turf Builder EZ Seed requires both continuous moisture and warm soil temperatures. When one of these conditions is missing, poor germination is the result. Be sure to spread the Turf Builder EZ Seed evenly over the prepared area. Turf Builder EZ Seed should be sparsely applied to the depth of about 1/16" to 1/8" thick. If Turf Builder EZ Seed has been applied too thickly, germination will be poor. Also, make sure that no weed control or weed prevention product has been used where you are seeding, as those products will also prevent or inhibit germination of the seed. When used on newly germinated lawns, herbicides will kill off the new grass. I hope these extra tips are helpful. We want you to be confident in our products. For this reason, we offer a product guarantee to our consumers. At your earliest convenience please contact us to see what can be done. You may visit our contact page by clicking on the following link http://tinyurl.com/7ag7a3n

We apologize for the inconvenience experienced with your seed. To go through all that work, and get to see germination just to watch it die is a heartfelt situation that we at Scotts take very serious. We try to let consumers know that watering after germination is just as important as watering before germination takes place. The watering program we try to inform consumers of consists of watering 1-2 times daily. and after germination water 1-1/12 a week or as needed. Extreme heat (90+ degrees Fahrenheit) or frost can also kill the seedlings. Extra watering may prevent the effects but must be done in the morning before the weather peaks out for the day. If you have any questions or would like further assistance, please contact us at http://tinyurl.com/mds8zo5 and one of our representatives would be glad to assist you. We hope this experience has not caused you to lose faith in our product, as we use reviews like yours to maintain and improve the quality product that you and other consumers have come to know and love.

We are sorry to hear that this product did not yield as much new grass as you had hoped for. It certainly can be frustrating to put the effort into seeding and then only see minimal results. Temperature plays a major role in all seeding endeavors. For Cool Season Grasses (Bluegrass, Ryegrass, and Fescue) Soil temperatures must be at least 55 degrees (+12.7 Celsius) for grass seed to germinate. The warmer the soil, the faster the germination. This generally requires daytime temperatures consistently in the 65+ degrees (18.3 Celsius) range. We want you to be confident in our products, this is why we offer a product guarantee. If you would like to further discuss this, please contact us here: http://tinyurl.com/mds8zo5