We apologize for the inconvenience you’ve experienced when using the product. This particular product usually has a lot of success stories from users, but it is helpful when we get reviews like yours to help us produce quality product. For Cool Season grasses like Bluegrass, Ryegrass, and different types of Fescues soil temperatures must be at least 55 degrees (+12.7 Celsius) for grass seed to germinate and can take between 4 -21 days to see germination. Watering also plays a defining factor in germination. We recommend watering 1-2 times a day until germination is visible and then watering 1- 1 ½” per week as needed. Both excessive watering and not enough watering can slow down or even stop germination of the product. If you have any other questions or concerns please feel free to visit us at http://tinyurl.com/mds8zo5 and one of our representatives would be glad to assist you. We hope this issue has not caused you to lose faith in our product, as we use reviews like yours to maintain and improve the quality product that you and other consumers have come to know and love.

We hate to hear that you are disappointed with Scotts EZ Seed Sun & Shade. Weeds can invade the seedbed when the soil is disturbed. We ask that you contact us and allow us to assist you with this. We are available at the following link http://tinyurl.com/mds8zo5

We're sorry to read about your disappointment with Scotts EZ Seed Tall Fescue and appreciate your feedback. This seed generally requires temperatures consistently in the 65+°F range for cool season grasses. Cool night-time temperatures and fluctuating temperatures will slow germination. Cold weather will delay germination but will not hurt the seed. We recommend watering 1-2 times per day to keep the seeds moist, until seed germinates. Then, we recommend watering about 1-1 1/2" per week as needed. Both excessive moisture and not enough moisture can inhibit seed germination. Make sure the ground is still visible when EZ Seed has been applied. We want you to be confident in our products. For this reason, we offer a product guarantee to our consumers. At your earliest convenience, please reach out to us at 888-270-3714 if we can further assist.

We are sorry that you have experienced problems while using Scotts EZ Seed Sun & Shade. Scotts EZ Seed Sun & Shade does not typically wash away with light rains, after having been intially watered in and we are sorry to hear this happened to you. We want you to be confident in our products. For this reason, we offer a product guarantee to our consumers. At your earliest convenience please contact us to see what can be done. You may visit our contact page by clicking on the following link http://tinyurl.com/7ag7a3n